By Rebecca from Franklin, Tennessee on April 16, 2012
I am interested in the burgundy Pop Up tent and would like to add graphics. I have a logo attached that I would like to add to the logo to all 4 edges. Is this product available for custom graphics? Can it be shipped and received by April 27th?
By Dawn H. on April 16, 2012
I apologize but we are not able to receive logos through this application. You will needs to fill out the form at the following link and upload your graphics:
Canopy Custom Graphics
By Autumn Rhodes from Indianapolis, IN on June 21, 2012
Can you tell me what PMS color the orange is?
By Dawn H. on June 21, 2012
Answer:It is PMS 1655.
By Nancy from Clearwater, FL on October 11, 2012
This looks like just what I will need for my farmer's market. How do you anchor the tents for a grass foundation? A sidewalk base?
By Magan B. on October 12, 2012
This canopy comes with stakes for anchoring in the grass. For anchoring this canopy on solid surfaces, we recommend Caravan's Canopy Premium Weight Bags
By Liz from Grand Junction, Colorado on January 30, 2013
Is this a steel or aluminum frame and what diameter is the framing/leg? We need a strong frame that can withstand gusty winds that occur now & then on the Western Slope of Colorado! How does the frame on this model compare to the frame on the "Caravan Classic Commercial Grade Pkg (#51009c)"?
By Magan B. on January 30, 2013
Answer:This is a commercial grade steel frame. The outer legs are 1-1/4 inches. This frame is identical to the Caravan Classic Commercial Grade Package. These pop up tents are made for temporary use and are not wind rated at all.
By Don Fleet from Cape Cod, MA on February 23, 2013
Is this considered a commercial grade frame? If not, do you have a heavier 10x10 frame?
By Tommy H. on February 25, 2013
This is indeed a commercial grade frame. However, if you're looking for a stronger tent, we carry the Vitabri V3
By don fleet from Cape Cod, MA on February 25, 2013
Is this an aluminum frame or steel frame? Is the Vitabri V3 a steel frame?
By Tommy H. on February 25, 2013
Answer:This is a steel frame. The Vitabri has an aluminum frame, but it is much thicker than the Classic frame.
By Jeff from FL on April 25, 2013
What's the difference between this canopy and the other Caravan Classic Commercial Grade Value Package + 4 Sidewalls?
By Tyler M. on April 25, 2013
By Vito from Livermore, CA on September 24, 2013
I have this model and I am in need of a replacement canopy top. Do you sell the canvas tops separate from the frames? My frame is in great shape and doesn't need replacement.
By Collin C. on September 24, 2013
By Lisa from Montrose, CA on January 12, 2015
Does this canopy have UV protection?
By Emily - eCanopy Product Specialist on January 12, 2015
Answer:Yes, the Caravan Pro tops are indeed UV protected.
By Danny from Long Beach, CA on May 7, 2015
Can the Caravan Classic 10x10 canopy top be screen printed with our logo and message?
By Dawn H. - eCanopy Product Specialist on May 7, 2015
Yes, you can. You can fill out the form at the following link and upload your logo for a free quote:
Canopy Custom Graphics Quote Form
Our Graphics Department must actually see your logo as well as the placements you require the logo before they can provide you with a quote.
By Julie from Salem, MA on June 10, 2016
If purchased through your company, is the 5 year warranty still in effect?
By Seth on June 10, 2016
Answer:Caravan offers a 2 year limited warranty.