By Heidi from Southbury, CT on December 27, 2012
Can I purchase a new storage bag for my Caravan canopy?
By Magan B. on December 27, 2012
By Terese from Tuscaloosa, AL on October 5, 2013
How do you get mildew out of the canopy? Also, how can I order plastic feet inserts? My angles are breaking off which makes it hard to raise the legs.
By Emily on October 7, 2013
Answer:Please clean your top with a mild soap and soft brush. The replacement parts are for specific type frames. So, if you know what type of frame you have you can go to that canopy frame parts and order exactly what you need.
By Rosa from Oceanside, CA on November 29, 2013
I would like to know how much the replacement parts are for the canopy below if you have them. Can you help me?
By Kelsey C. on November 29, 2013
While, we might be able to custom order parts for your older style Caravan frame, it might be more convenient for you to consider purchasing a replacement frame such as a durable Caravan Classic 10'x10' Canopy Frame
or a lightweight steel Caravan DisplayShade 10'x10' Canopy Frame
. The frame you choose should correspond to the model size you originally ordered, but we hope these two examples prove to be helpful in working to repair your canopy needs.
By Cliff from Atlanta, GA on May 26, 2015
I have CAR-61009C. Caravan 10 x 10 Displayshade Canopy Value Package + 4 Sidewalls and I am looking to replace some of the frame parts. Can you point me to the link for the parts list for this model?
By Emily - eCanopy Product Specialist on May 27, 2015
Thank you for your inquiry. Please use the link below to view the replacement parts for the Caravan Displayshade frame.
By Rob from Portland, OR on May 9, 2016
I need to order a few parts to the metal frame that were bent or broken in a bit of a wind gust yesterday. I am not sure how to identify the particular model so I get the right parts. Unless the frames are all the same, which I don't know the answer too. Can you help?
By Seth on May 9, 2016
Please use the chart located on the page for the Caravan Classic Canopy Replacement parts
. The 2 main aspects to look for will be wether the frame is textured or smooth and what size are the outer legs of the frame.
By Don from Whittier, CA on March 28, 2017
I have a 10 x 20 Caravan Canopy (SNG-YX-DOMAIN) and a severe wind came up last night. I need to replace 6 of the poles, 3 of "A", 2 of "C", and 1 of B2. I was unable to locate these in your replacement parts catalog and I need assistance.
By Kathy on March 28, 2017
Answer:We do not carry these parts, please contact Caravan directly for assistance.
By Boris from Montville, NJ on April 9, 2017
I am looking for a Caravan Retreat Gazebo top replacement, 12 x 12.
By Darnarius on April 9, 2017
Answer:Please contact the manufacturer, Caravan Canopy, directly.
By Karen from CA on February 24, 2017
I have a Proshade canopy professional grade that was purchased at Costco last year. They do not sell replacement parts. The frame is fine, I just need to purchase a replacement canopy and want to make sure it will fit. Do you know if your replacement canopy will work on a Proshade frame?
By Kathy on February 27, 2017
Answer:Canopy tops are manufacturer specific, so you would need to contact the manufacturer of your canopy for a new top. Another brand will not work.
By Rickey from Fl on April 7, 2017
I have a M-Series Pro 2 Canopy and I need two outer rods. They are white and they have ring pins to adjust the bottom legs.
By Sarah on April 7, 2017
Answer:You will need to contact Caravan directly for replacement parts for that particular model.