By carole major from Ridge New York on May 3, 2012
Do they come with screens to keep bugs out?
By Dawn H. on May 3, 2012
No we do not currently have bug screens available for these. We do have them for our Caravan brand canopies. You can view these at the following link by selecting Caravan in the filter provided:
The screens are available at the following link:
Mesh Side Walls
By Henry Taylor from saint louis, mo on May 16, 2012
What is the extended warranty? We have purchased ezup tents before and they don't last long.
By Dawn H. on May 16, 2012
Answer:There is a 3-year limited manufacturers warranty. The warranty covers defects in materials and workmanship. It does not cover damage by misuse or normal wear and tear.
By Brian from Ohio on July 14, 2012
I'm looking for an ez up style 10x 10....12..15ish) tent with more than the usual 7' valance clearance- 8' would be great. What's the pop up tent with the greatest ground to valance height?
By Dawn H. on July 16, 2012
The 7' clearance is usually the highest in the industry. We do have one canopy that has a 7'2" clearance, the Caravan Monster.
By Ron from Simi Valley, CA on August 21, 2012
Regarding the Quick Shade 10 X 10 pop-up canopy tent, can I get the canopy without the frame?
By Tyler M. on August 21, 2012
Answer:We do offer Quik Shade 10x10 replacement tops for the Elite and Marketplace II models. If you have either of these, please reply and let us know. If you have another model, please contact Quik Shade directly at 1-800-248-5327.
By Clay from SLC, UT on January 22, 2013
I am looking for a 10x10 pop up canopy that wont fall apart after the third time I have used it. I have had problems with bent bars and tweaked structure.
By Dawn H. on January 23, 2013
By Kathy from Phoenix, AZ on April 24, 2013
Do the legs adjust with push pins or pull-out tabs?
By Tyler M. on April 24, 2013
Answer:Per the manufacturer, this canopy uses push pins to adjust the legs.
By Doc from TN on March 25, 2014
Is there a weight limit to what the frame will support?
By Dawn H. on March 25, 2014
Answer:It is not recommended that any additional weight be added to the frame as it can cause damage or collapse.
By Don from Shippensburg, PA on April 26, 2016
Our church group would like to setup a booth at the local fair and have a canopy for sun protection. I notice on different models a 300 commercial grade top but this model is only 190. We don't need the sides as other models come, so what are your recommendations? Also we would like to anchor the poles, do they have metal or plastic bases? It gets a little windy here at times.
By Justin R. - eCanopy Product Specialist on April 26, 2016
Answer:This canopy would be ideal for temporary shade usage. Typically, the thickness of the top only effects the water resistance and does not really impact the functionality of the canopy itself. Pop-up style canopies such as this are vulnerable to damage from wind gusts, and the less heavy your top is, the less likely it is that your frame will sustain damage from these gusts. The feet will have plastic bases, but as long as the canopy is securely anchored with ropes or weights on the legs the frame should be okay. This is provided that the winds do not gust too heavily, as no pop-up style canopy can withstand heavy gusts.
By Bethany from Los Alamos, NM on April 19, 2016
I am interested in knowing if a logo can be added to this particular canopy. Is this possible?
By Will M. - eCanopy Product Specialist on April 19, 2016
We do not add logos to any of the pre-packaged canopy deals offered on our site and the only way to receive pricing for custom graphics will be to request a quote online.