By nick from staten island ny on May 23, 2012
Can I buy just the canopy and rubber tie-downs?
By Dawn H. on May 23, 2012
The tie downs can be found at the following link:
Canopy Cover Bungee
We do not currently carry the replacement top but would be happy to see if we can get it for you. We will need you to call us at 1-800-445-5611 with more information.
By Sandy H. from North Port, FL on June 25, 2012
Are the legs adjustable or telescopic?
By Tyler M. on June 25, 2012
Answer:No, the legs are fixed on this canopy. The side height of this model is 6'3" and the peak height is 9'6".
By Sandy H. from North Port, FL on June 25, 2012
Also, what is the denier number of the top?
By Dawn H. on June 25, 2012
Answer:The polyethylene is not rated by denier.
By patricia from seatte on August 13, 2012
What color is the canopy top on this model?
By Dawn H. on August 13, 2012
Answer:It is basic white.
By Barry from Blountstown, FL 32424 on September 3, 2012
How much does does this shelter weigh?
By Tyler M. on September 4, 2012
Answer:The shipping weight of this 10x10 canopy is 47 lbs.
By Jim from Dayton,oh on September 13, 2012
Can you get sidewalls for this?
By Tommy H. on September 14, 2012
Answer:Unfortunately, sidewalls are not available for this canopy.
By Montgomery from Houston, TX on October 21, 2012
Why does it say "10 year life expectancy" yet only has a 1 year warranty?
By Magan B. on October 22, 2012
Answer:Like most other products you buy, this item is covered for a period of 1 year against manufacturing defects. Although the warranty is over after 1 year, the life expectancy of the item is 10 years.
By Karen from NJ on April 11, 2013
I have a King Canopy that I use the bungee balls to attach the top to the frame. How does this top attach to the frame?
By Tommy H. on April 11, 2013
Answer:This also uses a bungee ball system.
By Brad from Mechanicsburg, PA on September 5, 2013
Is there a way to custom print this product? I only saw 10x10 booths available for print, and I would like to custom print this.
By Dawn H. on September 5, 2013
Not on that item. We can do custom graphics on Caravan, KD Kanopy, Ohenry, Eureka and Celina brand items. You can fill out the form at the following link for a free quote:
Canopy Custom Graphics Quote Request Form
By Richard from CT on March 25, 2014
Do the legs retract?
By Justin R. on March 26, 2014
Answer:This canopy's legs do not retract. They are multi-piece, pull-apart tubes that you will snap together and take apart to put the canopy up and down.
By Paul from Boston, MA on May 1, 2014
What gauge steel are the poles?
By Dawn H. on May 1, 2014
Answer:They are 22 gauge steel.
By Jim Prindiville from Los Angles on June 1, 2014
What is the gable pitch? I am trying to match the roof pitch of my home.
By Dawn H. on June 2, 2014
Answer:The pitch is approximately an 8/12 pitch which equates to a 33.75 degree angle.
By Sam from Rochester, MN on September 3, 2014
What is the weight of the 10x10 Max AP 4-leg Canopy Shelter - 23521?
By Dawn H. - eCanopy Product Specialist on September 4, 2014
Answer:Per the manufacturer, it weighs just under 44 pounds.
By Cliff from Casselberry, FL on April 21, 2015
What's the height at the sides and in the center of this ShelterLogic Max AP canopy shelter?
By Emily - eCanopy Product Specialist on April 21, 2015
Answer:The ShelterLogic 10x10 is 6'3" on the sides and 9'6" in the peak front and back.
By Ron from Tomah, WI on April 22, 2015
Are there sidewalls available for this ShelterLogic Max AP canopy shelter?
By Brennan W. - eCanopy Product Specialist on April 22, 2015
Answer:Unfortunately, there are no sidewalls available for this canopy.
By Ken from Sandwich, IL on May 6, 2015
Are the legs pre-drilled at the bottom of this ShelterLogic 10x10 canopy shelter to allow for attachment to the base pads? If so, what method is used? Does it use screws or maybe pins with cotter?
By Dawn H. - eCanopy Product Specialist on May 6, 2015
Answer:Yes, there are holes in the in the legs for attachment of the base pad and it come with the pins for securing it.
By Dave from San Francisco, CA on May 6, 2015
Answer:They fit inside the base plate with holes for anchoring.
By Donna from Arlington, TX on August 8, 2015
How is the top of this ShelterLogic 10 x 10 Max AP 4-leg canopy shelter? Is it with bungees? If so, are they included? Can one person put this canopy shelter up or is it a 2 person job?
By Emily - eCanopy Product Specialist on August 10, 2015
Thank you for your inquiry. We will be glad to assist you. The ShelterLogic 10 x 10 unit does come with bungee cords, quantity of 12. The manufacturer states that 2 or more people to set up with a set up time of 1 hour. Please use the link below to view the set up manual.
By DT from Pleasanton, VA on August 10, 2015
Answer:The bungees are included. This is easily a one person job and it takes roughly 30 to 40 minutes to assemble.
By Mark from Katy, TX on August 12, 2015
Answer:I purchased 4 of these canopies for my sons Boy Scout troop. They as a group put them up
without much trouble. I would say as an individual this tent
will be challenging but if you build it where two legs are complete you could possibly lift it up to add the 3rd and 4th legs. Yes the tarp connects using bunggy cords
By Joe from Helena, Al on August 14, 2015
Answer:Sorry for the late response but I just put it up this week. I am using the 10x10 to park a golf cart at my college tailgate location. I put the tent up by myself. Only tricky part was attaching the four legs to the top frame. Two people would be easier. The cover attaches using bungee cords. I anchored the tent to a wooden deck using screws through the rubber shoes and a bolt and nut through the tubing and plastic shoe for insurance. I have a 10x20 eCanopy tent that I installed the same way and after two years it still has not blown away.
By Mark from CA on May 5, 2016
Can you please tell me what color this canvas is?
By Brennan W. - eCanopy Product Specialist on May 5, 2016
Answer:This canopy top is white.
By Bill from Elmira, NY on September 18, 2015
What is the peak height of this ShelterLogic 10 x 10 Max AP 4-leg canopy shelter? I want to center this above my trailer door. how much does it weight and what is the length of the longest piece?
By Emily - eCanopy Product Specialist on September 18, 2015
Answer:Thank you for your inquiry. The overall height of the canopy is 9 feet 6 inches, The frame legs are roughly 6 feet in length when completely set up. The weight is right at 50lbs.
By Jim from GA on September 18, 2016
Are there side curtains which fit this tent?
By Emily - eCanopy Product Specialist on September 19, 2016
We would be glad to assist you, but unfortunately, we do not carry a sidewall kit for ShelterLogic pop-up canopies. You will need to contact ShelterLogic, using this link
By Randall from Longmont, CO on November 5, 2015
How tall is this ShelterLogic 10 x 10 Max AP 4-Leg canopy shelter at its peak?
By Emily - eCanopy Product Specialist on November 5, 2015
Answer:The ShelterLogic 10x10 is 9 foot 6 inches at peak height for the ShelterLogic 10 x 10 Max AP 4-Leg Canopy Shelter - 23521.
By Jerry from NY on April 6, 2016
It looks like there isn't any center rafter supports between the 2 gable ends. Is there any problem with the cover sagging in the center if a light snow fall occurs? Also, is there anyway to add them?
By Kelsey C. - eCanopy Product Specialist on April 6, 2016
Answer:There is no way to add additional frame pieces to this unit and no optional snow load kit is available for it. There is no snow load rating for this item.
By Keith from NJ on April 10, 2016
Are side walls available for this ShelterLogic 10 x 10 Max AP 4-Leg Canopy Shelter - 23521?
By Justin R. - eCanopy Product Specialist on April 11, 2016
Answer:Unfortunately, ShelterLogic does not manufacturer sidewalls for these canopies.