By June from Framinham.com on May 28, 2012
What is the height of the sides? Is it exactly 12 feet wide?
By Collin C. on May 29, 2012
Answer:The side height of this particular enclosure is 6 feet and 3 inches tall. The canopy is exactly 12 feet in width.
By Guy Shelander from Show Low, AZ on May 28, 2012
Do the upright poles come apart? If so, what is the proper way to disassemble them?
By Collin C. on May 29, 2012
Answer:The upright poles do indeed come apart into two sections. This particular tent does not utilize any attachment method, other than friction, to hold the legs together.
Two people can pull each leg assembly apart fairly easily. The legs will simply need to be pushed together again for reassembly.
By Charles Fry from Florida on June 28, 2012
Is this made in the U.S.?
By Chris C. on June 28, 2012
Answer:ShelterLogic is headquartered is Watertown, Connecticut. However, they own and operate manufacturing in both the U.S.A and China.
By JC Ausley from Ocala, Fl. on August 20, 2012
What gauge is the cover and what is the number of mills?
By Tommy H. on August 20, 2012
Answer:This canopy uses a 9.0 oz cover.
By Joel from Pittsburgh on October 24, 2012
Can I buy everything except the tarps?
By Magan B. on October 24, 2012
Answer:We do not sell the components for this item separately.
By Ed from Ringoes, NJ on October 6, 2013
What is the shipping weight?
By Collin C. on October 7, 2013
Answer:The shipping weight for this item is listed at 90 pounds.
By Doug from Gautier, MS on March 11, 2015
I have this canopy and I need a replacement top. The frame is in really good shape. Is it possible to just order the canopy top separately?
By Brennan W. - eCanopy Product Specialist on March 11, 2015
By Rey from Jersey City, NJ on May 22, 2015
Can this ShelterLogic 12 x 20 Super Max commercial canopy be anchored into cement? I don't want to anchor it into asphalt but cement.
By Adam on May 22, 2015
Answer:This canopy should be able to be anchored on dry cement through the foot plates with cement screws.
By Jan from Lakeland, MI on June 28, 2015
Can these ShelterLogic 12 x 20 Super Max Commercial grade canopy shelters be used to shelter a boat that's in the water?
By Brennan W. - eCanopy Product Specialist on June 29, 2015
Answer:We would not suggest using this canopy over a boat that is in the water, as it is made of galvanized steel and may rust in such close proximity to water.
By Ruby from Provo, UT on July 16, 2015
Is this 12 x 20 Super Max Commercial Grade 8 Leg Canopy Shelter - 25773 wind rated?
By Will M. - eCanopy Product Specialist on July 17, 2015
Answer:This product is not wind rated.
By Bob from Lindenhurst, NY on July 17, 2016
How does this carport hold up with a Long Island winter with sometimes 18" of snow?
By Emily - eCanopy Product Specialist on July 18, 2016
Thank you for your inquiry. The ShelterLogic 12x20 Super Max Commercial Grade 8 Leg Canopy Shelter - 25773 does not have a snow load rating. Please use the link below to view a ShelterLogic unit that does have the snow load rating and in the same size as the 25773.
Shelterlogic 12x20x11 ShelterTube Snow Load Rated Shelter - Gray
By Bill from CO on March 13, 2017
What mil is the cover?
By Kathy on March 15, 2017
Answer:This unit features an 18 mil top.