By kathy from Grafton wis on May 29, 2012
i have this product but have misplaced the assembly directions. Can i be e-mailed those directions?
By Tommy H. on May 30, 2012
You can find the directions on the item page or at the following link: STL-23522 Manual
By mick from columbus grove oh on July 19, 2012
Are the end pieces of fabric included?
By Tyler M. on July 19, 2012
By Frank from Hebron, New Hampshire on September 9, 2013
Is there any way I can just order the box?
By Dawn H. on September 9, 2013
Answer:I apologize but we do not sell just the box.
By Alvin from Jesup, Ga on March 28, 2014
Do you have replacement side walls for this canopy?
By Dawn H. on March 28, 2014
By george from BOSTON MASS on June 1, 2014
i only have room for a 8x20. need one to cover my trailer and a couple of walk behind mower from the rain getting into the gas tanks and the tree junk coming down on the equipment. maybe the motorcycle. It could be even be without the front shade if that would save a little money, but i need it to be strong for the winter months and about 6 foot high.
By Don from Geneseo, NY on June 3, 2014
Answer:I really can't answer as I remove the top during the winter. Other than that I have had no problems. Nice unit.
By Sal from San Diego on June 4, 2014
Answer:My canopy shelter was 10x20 and it was put up in my driveway. I live in San Diego so I do not have to put up with any harsh winters. However, 2 of the legs were damaged in a wind storm and I am trying to find out from Shelter Logic what the cost of replacement parts would cost me. Other than that one incident I was pleased with the item.
By Deb from Lobo, CA on June 14, 2014
What is the interior height at the peak and the sides?
By Dawn H. - eCanopy Product Specialist on June 16, 2014
Answer:The peak height is 9'-6" and the side height is 6'-3".
By Darlene from Santa Cruz, CA on July 4, 2017
I don't want a white canopy. Can I get it in beige?
By Chaz on July 5, 2017
This unit is not offered in beige. Please view the ShelterLogic AutoShelter 1020 Portable Garage with Tan Cover - 10 Foot x 20 Foot x 8 Foot located here
By Susie from Bellflower, CA on September 14, 2014
Is it possible to purchase just the canopy?
By Dawn H. - eCanopy Product Specialist on September 15, 2014
Yes, we do carry the replacement top
for this item. Please note that this cover is only guaranteed to fit the item you linked to.
By Michael from CA on October 4, 2014
Is the height adjustable on this shelter? I need to limit its peak to 8'-0".
By Emily - eCanopy Product Specialist on October 6, 2014
Answer:ShelterLogic has manufactured this unit to be assembled by their directions. Any alterations will void the manufacturers warranty. This unit has a peak height of 9'6".
By Hal from FL on May 29, 2017
Is the canopy material the same for the Max AP and the Super Max AP commercial?
By Kathy on May 30, 2017
Answer:Yes, the material is the same.
By Robert from FL on February 10, 2015
Do you carry this canopy shelter with 2" legs?
By Dawn H. - eCanopy Product Specialist on February 10, 2015
By Don from Dana Point, Ca. 92629 on February 9, 2016
Do the "bungeee balls" come with the ShelterLogic 10 x 20 Max AP 8 Leg Canopy Shelter - 23522?
By Emily - eCanopy Product Specialist on February 9, 2016
Answer:The ShelterLogic 10 x 20 Max AP 8 Leg Canopy Shelter - 23522 has 24 bungee straps included.
By Cptlou from Venice, Fl on February 9, 2016
Answer:Yes and they work well. Very pleased with the canopy
By Amy from Newport News, Virginia on February 9, 2016
Answer:They do. As long as you are purchasing the canopy shelter, it has the frame, bungees and cover. It also has the plastic feet for the poles. You will need to provide your own tie-down stakes and lines, and I don't think these come with the "pin" stakes used to fasten the plastic feet to the ground in higher winds. So the shelter comes complete except for the wind resistance items - some people use sand or water bags rather than stakes and lines, which is I think why the lines are not included.
By Owen from 07869 on February 9, 2016
Answer:Yes mine did.
By Tina from nv on February 10, 2016
By Ron from CA on May 31, 2016
Could I modify the side poles to make them taller?
By Darnarius on June 1, 2016
Answer:I'm sorry, you cannot. This unit does not extend past the opening height of 6'3" or the peak height of 9'6".
By Charlene from Kingsport, TN on April 16, 2016
Is this canopy flame retardant?
By Emily - eCanopy Product Specialist on April 18, 2016
Answer:Thank you for your inquiry. ShelterLogic states, Do not smoke or use open flame devices (including grills, fire pits, deep fryers, smokers or lanterns) in or around the shelter. DO NOT store flammable liquids (gasoline, kerosene, propane, etc.) in or around your shelter. Do not expose top or sides of the shelter to open fire or other flame source. This product does not have a fire rating.
By Ray from Florida on March 16, 2016
Is there a sidewall enclosure for this canopy? If so where can I find it?
By Justin R. - eCanopy Product Specialist on March 17, 2016
The enclosure kit for this shelter can be found here
By Victor from Chattanooga, TN on October 10, 2016
Is this product available in a 10 x 15.20 feet? This is too long for the space I have available.
By Darnarius on October 10, 2016
Answer:Unfortunately, we do not have this particular style in the size of 10 x 15 feet.
By Lisa from GA on December 12, 2016
What is the snow load for this item?
By Darnarius on December 12, 2016
Answer:This item is not snow load rated.
By Craig from OH on July 22, 2017
Does this 10' x 20' have a fire-proof rating?
By Kendra on July 24, 2017
We do not have any canopy shelters that have a fire proof rating and this one states, "Do not smoke or use open flame devices (including grills, fire pits, deep fryers, smokers or lanterns) in or around the shelter. Do not store flammable liquids (gasoline, kerosene, propane, etc.) in or around your shelter. Do not expose top or sides of the shelter to open fire or other flame source." However, we do offer the ShelterLogic 10 x 20 Super Max Commercial Grade 8 Leg Canopy Shelter with Enclosure Kit here
and it has a CPAI 84 Section 6 Compliant for FR Rating.
By Michael from Atlantic City, NJ on July 30, 2017
Will this canopy support any snow load (2-4")?
By Sarah on July 31, 2017
This item is not snow load rated, so it would not hold up to that amount. You may want to look at this shelter: here
By John from MN on August 7, 2017
Is this cover available in gray?
By Sarah on August 7, 2017
Answer:This item is only available in white.