By Lois from Hempstead, NY on March 27, 2013
Do you custom-make canvas awnings? Or do you only sell new and replacements?
By Tommy H. on March 28, 2013
By Benjamin from Merritt Island, FL on May 11, 2013
What colors does the Awntech Maui 16' come in? How do I install this?
By Magan B. on May 13, 2013
Please see the complete color selection below the item picture on the main item page. Here's a link to the manual
By Gloria from Reno, NV on June 17, 2013
Do I need a wind sensor for a 16' retractable motorized awning?
By Magan B. on June 18, 2013
Answer:Per the manufacturer, a wind sensor is just an added accessory. It is not mandatory. We do not offer this accessory.
By Candice Busa from OH on June 28, 2013
Where are the traditional window awnings made?
By Tyler M. on June 28, 2013
Answer:The traditional window awning models are manufactured by Sunsational. They are based in Phoenix, Arizona.
By Tammy from Elkins, WV on February 27, 2014
Do the retractable awnings--20 ft. or 24 ft. come in red and white?
By Emily on February 27, 2014
Answer:Yes, we do have a red/white option for a color choice in the 20' and 24' retractable awnings.
By Larry from New York on June 29, 2014
If I want to change the color of my Beauty-Mark awning, can the fabric be painted? If so, is there a special paint?
By Dawn H. - eCanopy Product Specialist on June 30, 2014
Answer:The manufacturer does not recommend painting the awning.
By Bryan from Richmond, VA on January 19, 2015
What size of door canopy should I install above a 36" exterior door?
By Dawn H. - eCanopy Product Specialist on January 19, 2015
Answer:You would need to choose a 3 foot wide awning. These awnings are made with an extra 2.24 inches on each side to allow for mounting. For example, an awning listed at 3 foot wide is for a 3 foot wide opening and actually measures 41inches.
By Debbie from Houston, TX on October 25, 2016
If our door is standard 36" wide and, with trim, is 40" wide; then how wide should our awning be?
By Darnarius on October 25, 2016
Answer:This answer is based on if you want the awning to cover your doorway and trim or just the doorway. This is the preference of the customer. You will need a 3 ft awning if you only want to cover the doorway. You will need a 4 ft awning if you want to cover the door and trim.
By Gabriele from Nashville, TN on October 26, 2015
I don't have a manual for my Dallas Retro Style Awning as I am trying to take the fabric piece off the Velcro during the winter and would like to see the manual. Do you have the manual online?
By Emily - eCanopy Product Specialist on October 27, 2015
Thank you for your inquiry. Please use the link below to view the manual for the Dallas Retro awning.
By Jen from FL on October 31, 2016
Where can we see the colors of an awning?
By Will M. - eCanopy Product Specialist on November 1, 2016
Answer:As an online retailer, we do not have any locations where the products may be seen.
By Tim from Salisbury, NC on November 14, 2016
I am looking for the remote control unit for an Awntech retractable awning; the manual says it's a model SH3. Is there a replacement remote for this unit? Thank you.
By Darnarius on November 15, 2016
Answer:Please contact the manufacturer, Awntech, directly, as we only carry the full awning.
By Vincent from Cobleskill, NY on May 24, 2017
Do you make a 20' awning?
By Darnarius on May 24, 2017
Answer:Please contact Awntech Awnings directly for details about your custom awning.
By Ken from PA on April 15, 2017
I'm looking for a light weight tarp with grommets that will hold up in sun light and be water proof to attach to my awning rail of motor home and support it on opposite corners with poles and shock cord so when it gets windy the shock cord will give instead of the trap tearing (22 feet long 10 feet wide). What would it weigh?
By Kathy on April 17, 2017
Answer:A 10' x 24' would weigh about 42 lbs. We do not carry a 10' x 22'.
By Deon from Oakland, CA on July 13, 2017
How much is shipping on average?
By Collin C. on July 13, 2017
Answer:We offer free shipping to the lower 48 states on all orders over $99. If you need your item in a hurry, expedited shipping options exist as well. We encourage you to reach out to our customer service department directly at 1-800-445-5611 to ensure rush orders are shipped as quickly as possible. Our reps will also be able to verify if expedited shipping is needed, as we ship from several locations and one may be close enough to meet your needs at the free shipping rate.