By Bill Russell from Escondido, CA on November 24, 2012
I have a QuikShade 10x10 and just the cover is torn and the frame is in good condition. Can I just get the cover?
By Tommy H. on November 26, 2012
By Don from Florida on March 2, 2013
What is the difference between Quik Shade Summit S81 and S100?
By Tommy H. on March 4, 2013
Answer:The s81 is a slanted leg canopy with a 9x9 cover which only covers 81 square feet as opposed to the s100 which has a 10x10 cover which covers 100 square feet.
By Helen from CO on April 11, 2013
How can I clean this canopy?
By Tommy H. on April 11, 2013
Answer: To wash a canopy top, place top on the frame at lowest setting and rinse it down with garden hose. Take a mild detergent and use a soft brush for soiled spots. Do not brush graphics. Allow the top to dry completely before storing.
By Lori from Agoura Hills, CA on May 4, 2013
One of the rods broke on my canopy. What can I do?
By Magan B. on May 5, 2013
Answer:You may order replacement parts from the manufacturer. Please contact EZ-Up.
By Rick from Paso Robles, CA on May 21, 2013
Do you have an Easy UP canopy with a Heavy Duty frame? Do any of them come with a yellow or orange cover?
By Magan B. on May 21, 2013
Both our Caravan Classic
(commercial grade steel) and our Caravan Aluma
(commercial grade aluminum) are available with a yellow or orange top.
By Shirley from Portsmouth, OH on June 13, 2013
Is there any way that we can personalize the EZ Up canopy that we already own? Can we heat press vinyl on it or would it need to be silk screened?
By Dawn H. on June 13, 2013
Answer:The material is too porous to for press on vinyl. You may be able to find someone who can screen print on it for you. We cannot screen print on already manufactured items and our process requires the printing to be done prior to the tent being sewn together.
By Sandy from Nebraska City, NE on June 16, 2013
Where can we find a bag for an E-Z Up Express II Shade Canopy?
By Tyler M. on June 17, 2013
Answer:Unfortunately, we do not sell the bags for that particular E-Z UP model. Please contact E-Z UP directly at 1-800-457-4233 for availability.
By Pamela from Los Angeles, CA on July 1, 2013
Do you have a waterproof, pop up 10 x 10 canopy?
By Tommy H. on July 2, 2013
By Daniel from CT on July 23, 2013
What is the material of the canopy part made of?
By Magan B. on July 23, 2013
Answer:The canopy is polyester material.
By Ty from Oxford, GA on September 17, 2013
Do you guys do logos on 10x10 EZ Up tents?
By Tommy H. on September 17, 2013
Not on that item. We can do custom graphics on Caravan, KD Kanopy, Ohenry, Eureka and Celina brand items. You can fill out the form at the following link and upload your logo for a free quote: Canopy Custom Graphics Quote Request Form
By Dave from Spirit Lake, ID on September 18, 2013
Are EZ Up Canopies water repellent?
By Tyler M. on September 18, 2013
Most of our pop-up canopies feature water-resistant tops, with varying levels of fabric thickness. Please see each model's item description and features for more information. Meanwhile, the only 100% waterproof 10x10 pop-up canopy we offer is the Vitabri V3 10 x 10 Aluminum Pop Up Canopy
By Gary from Livermore, CA on December 8, 2013
Where can I review the color samples to choose from?
By Emily on December 9, 2013
You can use the link below to view the Caravan Displayshade. You will notice a small picture located under the larger picture of the canopy. Click onto the color sample picture and you can view each color for the Caravan units. Our other canopies will have their color options on the product page if colors are available.
Caravan 10 x 10 Displayshade Canopy Value Package + 4 Sidewalls
By Chris from GA on April 1, 2014
Do you sell sides for the 12x12 canopies?
By Dawn H. on April 1, 2014
Answer:No, we do not carry walls for the 12 x 12 canopies.
By John from WI on January 28, 2014
Do you have screen side walls for 10 x 10 canopies?
By Emily on January 28, 2014
By Tom from Merced, CA on April 26, 2014
Don't you sell any with screens for sides?
By Dawn H. on April 28, 2014
No, none of our pop-up canopies come with screens. However, we do sell Mesh Side Walls
separately for our Caravan brand 10 x 10 canopies.
By David from Decatur, IL on June 3, 2014
What are the best rated brand canopies for durability?
By Dawn H. on June 4, 2014
The very best is the Caravan Monster
which has an ultra-tough industrial-grade design.
However, if this is not within your budget, we would recommend either the Carvan Classic
which has a commercial grade steel frame or the Caravan Aluma
which has a commercial grade aluminum frame.
By Gin from Green Bay, WI on May 5, 2014
Do you have EZ up canopy tent top replacements that are guaranteed 100% waterproof in white color?
By Will M. on May 5, 2014
By Joe from Naperville on May 6, 2014
I'm Looking for right product to take to beach and ball games. Quick setup and tear down. Lightweight.
By Will M. on May 6, 2014
By Peggy from Va on June 5, 2014
Which canopy is best for the beach?
By Dawn H. on June 5, 2014
The best canopy would be the 10 x 10 Caravan Monster
as it has a very heavy duty frame. Our second recommendation would be the 10 x 10 Caravan Aluma
. If neither of these are in your budget range, any of the Caravan brand
canopies will be a good choice. You will just need to remember to anchor whichever one you choose securely or use Weight Bags
around the legs to secure it against the breezes.
By Karen from Barton, VT on June 30, 2014
My husband is a welder and wants to know which canopy color is best to reduce the amount of heat from the sun.
By Collin C. on June 30, 2014
Traditionally, white is the best color to use. Although the tent does let more light through, being white in color, tents that are colored absorb a great deal more heat and transmit it to the area beneath them. One tent that excels at U.V. protection is the Undercover 10 x 10 Professional-Grade Aluminum Popup Shade Package with White Top
. Not only is the top a U.V. blocker, but the peak is ventilated to allow heat to escape. This can make a big difference in temperatures under the tent.
By Barb from San Jose, CA on September 14, 2014
How should I clean these types of canopies?
By Dawn H. - eCanopy Product Specialist on September 17, 2014
Answer:The manufacturer suggests you use a light soap solution with a soft rag.
By Jane from Williamsburg, VA on September 16, 2014
Are most art show tents only 7 feet tall?
By Dawn H. - eCanopy Product Specialist on September 17, 2014
For pop-up style canopies, the average peak height is 12 feet while the average walk under clearance is about 6-1/2 feet. However, most of the Caravan brand
canopies have a walk under clearance of 7 feet, one of the highest in the industry.
By Richard from Hamburg, NY on December 12, 2014
I am looking for an EZ up canopy that is 12x12 and white. Do you carry these?
By Dawn H. - eCanopy Product Specialist on December 15, 2014
By Phil from Cashton, WI on May 29, 2015
What is the walk under clearance for this EZ-Up EN100 Envoy 10 x 10 Straight Leg Instant Shelter?
By Brennan W. - eCanopy Product Specialist on May 29, 2015
Answer:The valence clearance of this canopy is 6'2".
By Sally from Centennial, CO on October 18, 2016
The wind captured our canopy yesterday and snapped one leg. Is there a replacement part for it?
By Darnarius on October 18, 2016
Answer:Please contact the manufacturer of E-Z directly, as we currently do not offer replacement legs for this unit.
By John from Texarkana, AR on February 3, 2016
I'm looking for a quote for 2 custom 10 x 10's for my track/Cross Country teams?
By Emily - eCanopy Product Specialist on February 3, 2016
Thank you for your interest in our custom graphics. Please use the link below to complete and send us your specifics and logos so we can build an estimate for you.
By Gail from WA on March 25, 2017
I have a 6' X '6 Quest but, it's missing its top (the soft cover). Can I order a replacement?
By Sarah on March 27, 2017
Answer:You can order that particular item directly from Ez Up, as we do not carry that canopy.
By Judy from Denver, CO on July 18, 2016
One of our EZup canopy tops ripped. It doesn't have a "patch" where the pole goes like our other one does. So when the rain came it gathered in the low sides and split the top. Do you repair tents or have a kit to do so?
By Will M. - eCanopy Product Specialist on July 19, 2016
By Ken from Denton, TX on June 22, 2016
We have owned an EZ Up canopy for about 8 years. We used it at a farmers market. I can't remember if it is waterproof. Can you tell me how well it holds up to rain?
By Seth on June 22, 2016
Answer:The E-Z Up canopies that we have available are water resistant and E-Z Up only recommends them for light rain.
By Marilyn from San Rafael, CA on March 5, 2017
Do any of these canoples have 'feet' which can be secured to concrete at pool when set up. I live in a coop with a recently updated pool/deck which . Thank you for your help
By Darnarius on March 6, 2017
Answer:They do have feet to secure the unit. Please note, these pop up canopies are not meant to be permanent structures and are meant to be taken down after each use to avoid damage. Weather related damages are not covered under the manufacturer's warranty.
By Dan from Yuba City, CA on March 8, 2017
I have an E-Z Up with angled legs and I need to replace the canopy alone. It's a Dome Model and measures 7' 8.5" square. Can I buy just the canopy?
By Darnarius on March 8, 2017
Answer:Please contact E-Z Up directly as we only carry the full unit.
By Amy from Clearfield, PA on March 12, 2017
We DJ a lot of car shows, weddings etc. We are seeking a 10' x 10' or 12' x 12' waterproof Ez-Up that will hold up in high winds and rain. We have bought Coleman Ez-Ups in 12' x 12' and 10' x 10' sizes that have leaked water, even after spraying the waterproofing sealant. The frame has bent in the wind.
By Kathy on March 13, 2017
Answer:Unfortunately, there is not a pop up canopy made that is designed for inclement weather.
By Sharon from NV on April 16, 2017
Do you sell the 10' x 10' EZ Up canopy separately (I have the Quik shade commercial frame)?
By Sarah on April 17, 2017
Answer:We do not sell replacement canopies for this model.
By Ron from WA on May 10, 2017
Do you provide tops for the EZ-Up Sierra2 10' x 10' separately?
By Will M. - eCanopy Product Specialist on May 10, 2017
Answer:Unfortunately, we do not provide these replacement tops.
By Barb from Fort Wayne, IN on July 1, 2017
Are the colored versions of the EZ Up Pyramid 10' x 10' canopies waterproof?
By Sarah on July 3, 2017
Answer:They are not waterproof.
By Clifford from Long Island, NY on July 30, 2017
How many people does it take to set up?
By Sarah on July 31, 2017
Answer:We recommend two for some of the heavier models, but many people are able to do it on their own.