By Bill Russell from Escondido, CA on November 24, 2012
I have a QuikShade 10x10 and just the cover is torn and the frame is in good condition. Can I just get the cover?
By Tommy H. on November 26, 2012
By Jim Smith from Midway Park, NC on December 26, 2012
I'm looking for a replacement cover only.
By Tommy H. on December 26, 2012
Answer:We do carry replacement covers for certain brands and models, but we do not have any universal fit replacement covers. If you get back to us with your model and brand, we may be able to make a recommendation.
By Roberta from Atlanta, GA on January 9, 2013
How do you set this up? I lost my directions.
By Dawn H. on January 9, 2013
There is a manual on the EZ Up
item page on the website with the instructions.
By Don from Florida on March 2, 2013
What is the difference between Quik Shade Summit S81 and S100?
By Tommy H. on March 4, 2013
Answer:The s81 is a slanted leg canopy with a 9x9 cover which only covers 81 square feet as opposed to the s100 which has a 10x10 cover which covers 100 square feet.
By Helen from CO on April 11, 2013
How can I clean this canopy?
By Tommy H. on April 11, 2013
Answer: To wash a canopy top, place top on the frame at lowest setting and rinse it down with garden hose. Take a mild detergent and use a soft brush for soiled spots. Do not brush graphics. Allow the top to dry completely before storing.
By Lori from Agoura Hills, CA on May 4, 2013
One of the rods broke on my canopy. What can I do?
By Magan B. on May 5, 2013
Answer:You may order replacement parts from the manufacturer. Please contact EZ-Up.
By Rick from Paso Robles, CA on May 21, 2013
Do you have an Easy UP canopy with a Heavy Duty frame? Do any of them come with a yellow or orange cover?
By Magan B. on May 21, 2013
Both our Caravan Classic
(commercial grade steel) and our Caravan Aluma
(commercial grade aluminum) are available with a yellow or orange top.
By Shirley from Portsmouth, OH on June 13, 2013
Is there any way that we can personalize the EZ Up canopy that we already own? Can we heat press vinyl on it or would it need to be silk screened?
By Dawn H. on June 13, 2013
Answer:The material is too porous to for press on vinyl. You may be able to find someone who can screen print on it for you. We cannot screen print on already manufactured items and our process requires the printing to be done prior to the tent being sewn together.
By Sandy from Nebraska City, NE on June 16, 2013
Where can we find a bag for an E-Z Up Express II Shade Canopy?
By Tyler M. on June 17, 2013
Answer:Unfortunately, we do not sell the bags for that particular E-Z UP model. Please contact E-Z UP directly at 1-800-457-4233 for availability.
By Pamela from Los Angeles, CA on July 1, 2013
Do you have a waterproof, pop up 10 x 10 canopy?
By Tommy H. on July 2, 2013
By Daniel from CT on July 23, 2013
What is the material of the canopy part made of?
By Magan B. on July 23, 2013
Answer:The canopy is polyester material.
By Ty from Oxford, GA on September 17, 2013
Do you guys do logos on 10x10 EZ Up tents?
By Tommy H. on September 17, 2013
Not on that item. We can do custom graphics on Caravan, KD Kanopy, Ohenry, Eureka and Celina brand items. You can fill out the form at the following link and upload your logo for a free quote: Canopy Custom Graphics Quote Request Form
By Dave from Spirit Lake, ID on September 18, 2013
Are EZ Up Canopies water repellent?
By Tyler M. on September 18, 2013
Most of our pop-up canopies feature water-resistant tops, with varying levels of fabric thickness. Please see each model's item description and features for more information. Meanwhile, the only 100% waterproof 10x10 pop-up canopy we offer is the Vitabri V3 10 x 10 Aluminum Pop Up Canopy
By Gary from Livermore, CA on December 8, 2013
Where can I review the color samples to choose from?
By Emily on December 9, 2013
You can use the link below to view the Caravan Displayshade. You will notice a small picture located under the larger picture of the canopy. Click onto the color sample picture and you can view each color for the Caravan units. Our other canopies will have their color options on the product page if colors are available.
Caravan 10 x 10 Displayshade Canopy Value Package + 4 Sidewalls
By Chris from GA on April 1, 2014
Do you sell sides for the 12x12 canopies?
By Dawn H. on April 1, 2014
Answer:No, we do not carry walls for the 12 x 12 canopies.
By John from WI on January 28, 2014
Do you have screen side walls for 10 x 10 canopies?
By Emily on January 28, 2014