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10' x 15' Tents & Canopies

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Customer Q&A with Product Specialists

Bill H. from Irma, Wisconsin asked:
For my 1015 ShelterLogic garage, could I redo the ratchets to pull the canopy taut again? And are there any additional parts needed to make it snow load rated?
For my 1015 ShelterLogic garage, could I redo the ratchets to pull the canopy taut again? And are there any additional parts needed to make it snow load rated?
You may have to reinstall the ratchets and top completely to get taut enough again. This would just be a trial and error at the first attempt. If something was "snow load" rated it usually means that there is an additional brace on the frame to keep the top from buckling with additional weight.
Answered by: Kelsey C. on Apr 14, 2022

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Gisela from Greenfield, CA asked:
I have a 10x15 metal frame that has a 2nd tier for venting. Do you have a 10x15 replacement canopy top with a 2nd tier?
I have a 10x15 metal frame that has a 2nd tier for venting. Do you have a 10x15 replacement canopy top with a 2nd tier?
We do not.
Answered by: Sarah B.

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Jacques from Northern California asked:
Can I vertically extend Arrow 10x15 carport by two feet?
Can I vertically extend Arrow 10x15 carport by two feet?
We do not have an option to extend the Arrow 10x15 carport by two feet.
Answered by: Chaz A.

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Randy from CA asked:
Do you carry the replacement top part #801231 (for ShelterLogic 10'X15')?
Do you carry the replacement top part #801231 (for ShelterLogic 10'X15')?
We do not carry that item, however, ShelterLogic should be able to help you if you contact them directly.
Answered by: Kathy

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