By Chuck from Camarillo, CA on April 3, 2013
I want to cover my wooden patio structure with the King Canopy Quadrilateral Sun Shade Sail Canopy 10' x 10'. How can I attach it to my structure? And I read that this canopy is water resistant, is that right?
By Magan B. on April 3, 2013
The item will be shipped with 4 pad eyes, 2 turnbuckles, and 2 snap hooks for installation purposes. Please view the manual
for installation tips and instructions. And you are correct, the sail is water resistant, not waterproof.
By Kathryn from Crozet, VA on April 24, 2013
Do you have side panels for a 10x10 King Canopy? What information would you need to know for me to order them?
By Tyler M. on April 24, 2013
Answer:Yes, we offer a couple of different 10x10 King Canopy sidewall kits. You will need to know your model information for you canopy in order to determine which kit you need.
By Andrew from Mesa, AZ on April 25, 2013
What is the difference between the 10x15 King Canopy Explorer and the Festival?
By Tyler M. on April 26, 2013
The Explorer features an exclusive optional bug screen enclosure kit,
whereas the Festival has no such accessory. The Festival actually has a higher-quality cover, however.
By Vincent from Toms River, NJ on May 28, 2013
Can the King Canopy Leg Wrap Around Weights, # PPC-INAWB400 bags be used on a gazebo?
By Dawn H. on May 29, 2013
Answer:The weight bags are intended for use with pop up style canopies only. Gazebos would need to be anchored into the ground.
By Mike from Springville, UT on February 26, 2014
My cover was ripped in a wind storm. Can you buy the cover seperately? (King Canopy Titan, (10'x20') Double load capacity, FR6/CPA1 84 flameretardency, woven steel truss system.)
By Emily on February 26, 2014
By Kay from Sarasota, FL on June 15, 2014
Do you have the replacement canopy for the King 12 x 20 universal style carport?
By Dawn H. - eCanopy Product Specialist on June 16, 2014
By Dory from Severna Park, MD on July 22, 2014
How much does the 10x10 tuff tent weigh with walls and without?
By Dawn H. - eCanopy Product Specialist on July 22, 2014
Answer:This unit with walls weighs 65 pounds and without walls it is 54 pounds.
By Paul from NJ on August 18, 2014
I have a King Canopy 12X20 to 20X20 Expandable A-Frame Canopy and I am looking to purchase a storage bag for it. What product would you recommend?
By Dawn H. - eCanopy Product Specialist on August 18, 2014
We do have the King Canopy Carry Bag
available. However, to accommodate your entire shelter, they suggest you purchase two bags. These bags are rated for 100 pounds maximum.
By Fawn from Mexico, ME on June 12, 2015
Just bought a King Canopy 10X10 canopy tent. What are the limitations on weight as far has hanging items from the above ceiling framework?
By Will M. - eCanopy Product Specialist on June 12, 2015
Answer:The manufacturer does not provide this information as hanging items from the trusses may cause the bars to bend and void the warranty.