By Cindy Michaud from Florida on November 19, 2012
Are stabilizing poles for upper heights available? I need to hang walls from them.
By Magan B. on November 19, 2012
Answer:We do not offer stabilizing poles. We offer only the complete tents.
By Nick from NJ on January 9, 2013
For your tents, do your 5x5 tents come in a flat roof option?
By Dawn H. on January 9, 2013
Answer:No, none of our pop-up style tents come with a flat roof.
By Elton from Galveston, Texas on February 5, 2013
How do I see a tent with a gold colored top?
By Dawn H. on February 5, 2013
The Caravan brand canopies are the only ones with an option for a gold top. We do not have a picture of one with a gold top but you can see the color of gold on our Canopy Custom Graphics Quote Request Form
By Jermaine Holt from St. Louis, Missouri on February 19, 2013
Please provide the cost for an EZUp 10X15 steel tent with a white top and the logo on the front and top.
By Tommy H. on February 20, 2013
We will need to see your logo before we can send you a quote. Please note that we cannot print on the package deals. The printing has to be done prior to the tent being sewn together.
You can fill out the form at the following link and upload your logo for a free quote:
Canopy Custom Graphics Quote Request Form
By Arlene from Phoenix, Az. on March 1, 2013
Do the sides zipper up?
By Tommy H. on March 1, 2013
Answer:Sometimes. A few examples of brands with "zipper up" sides are Caravan, EZ-Up, and UnderCover. If you are unsure about a specific model, just let us know.
By Rod from Ortonville, MI on March 11, 2013
Do you have a screen enclosed 10'x10' EZ up?
By Magan B. on March 11, 2013
By Art from HI on April 8, 2013
I'm looking for a tent that can fit at least 4 people, have room for them to stand up, is easy to set up and doesn't have a lot of poles. Do you have something that works for all of this?
By Tommy H. on April 9, 2013
By Maureen from Napa, CA on June 5, 2013
Do you have a 10 x 10 canopy with windows?
By Dawn H. on June 5, 2013
We do not have any 10 x 10 pop up canopies that come with windows. However, we do have separately purchase Panorama Walls
available for most the Caravan brand canopies.
By Laurie from Cape Cod, MA on May 29, 2013
I'm looking for a sturdy tent to take to craft festivals. Is there one that you'd recommend?
By Tyler M. on May 29, 2013
By Dennis from Belleville, IL on June 18, 2013
How can I clean the inside and outside of my 10x10 canopy top?
By Dawn H. on June 18, 2013
Answer:The manufacturers recommend a solution of soap and water, using a soft cloth.
By Judy from Riverton, UT on June 18, 2013
Where can I get a replacement storage bag for my EZ-UP tent?
By Magan B. on June 18, 2013
Answer:Please contact EZ-UP for this replacement bag.
By Ruth from Inverness, FL on June 18, 2013
Which of your canopies can be put up by a single person?
By Magan B. on June 19, 2013
By Keri from Shelton on August 29, 2013
What would be the type of canopy that you sell that will be in the weather 24/7 365 days a year and lasts enough to get our money worth? Also would it be available to have side walls?
By Tyler M. on August 29, 2013
Answer:Unfortunately, none of our pop-up canopies are designed to be left up year-round. We recommend one of our garage canopies (classified as "semi-permanent structures"), many of which do offer enclosure kits. What size(s) do you need? We would be happy to offer recommendations.
By Tori from Worcester, MA on October 10, 2013
Do you offer the fabric for an awning that would extend off my 10 x 10 tent? Its a KD. I purchased the arm mechanism a while back from another company and now I want to purchase the fabric and they are not responding. It seems they don't want to sell just the fabric. So I'm searching for a company that carries something like that. Can you help me?
By Chris C. on October 10, 2013
By Phyllis from Suffolk, VA on January 9, 2014
I am an artist who uses an EZ Up professional grade tent for shows. I have always had a helper who was there to put the tent up with me, but this coming season I will not have her. I need a tent that I can set up by myself. I'm looking at the Weekender 81 and wondering if this is easy to put up and if it is sturdy enough to withstand the occasional wind we encounter. Can you suggest anything that might work for me?
By Emily on January 9, 2014
I would not suggest the Weekender 81 for a frequent used canopy for art shows. Do you have a max weight that you are wanting to keep under and a budget? I would suggest the Caravan Craft Show. I have provided the link below so you can view this item.
Craft Show 10x10 Canopy Package Deal + 4 Sidewalls & Weight Bags
By June from New Hampshire on June 2, 2014
A festival I am going to this weekend requires a fire retardant certificate. Is there something I can print up?
By Dawn H. on June 2, 2014
Answer:We will need to know the manufacturer of the canopy you will be using to send you the correct certificate.
By Rick from VT on July 24, 2014
Do you sell replacement tops for the tents?
By Dawn H. - eCanopy Product Specialist on July 24, 2014
Answer:We do for some of them. We will need to know the manufacturer and model of your canopy to recommend a replacement top as replacement tops are not universal.