By Maureen from St. Johnsville, NY on March 24, 2013
We bought this 3 years ago, but we need a way to raise the flap to make it easier to drive car in. Do you have something?
By Tommy H. on March 25, 2013
By Steve from MN on October 20, 2013
How long is the warranty on this item?
By Kevin E. on October 21, 2013
Answer:This unit features a 1 year warranty. However, this unit and most like it have a 8-10 year life expectancy of properly maintained.
By Alan from Wisconsin on June 1, 2014
Does this come with the light weight 9oz or heavy weight 14.5 once fabric? If it is the lightweight fabric, how much for the heavy weight?
By Dawn H. on June 2, 2014
Answer:It comes with the 9 ounce fabric and we do not have the option to change to the heavier fabric.
By Kevin from New York on July 8, 2014
Does this have a door on both ends?
By Brennan W. - eCanopy Product Specialist on July 8, 2014
Answer:Yes, both ends have double zippered door panel access.
By Steve from Massachusetts on July 9, 2014
Answer:Yes, there are zippered doors at both ends. I am very happy with this product.
By Grant from Edson, Alberta, CAN on May 4, 2016
I have one of these. How much tension should be on the top cover? The ribs on mine are very visible and appear to be under a lot of tension. I'm concerned that, over time, it will rip.
By Justin R. - eCanopy Product Specialist on May 4, 2016
Answer:There should be enough tension on the top to keep it tight and not allow any rain or sediment to collect in any loose areas. However, this should not be stretched painfully tight over the frame. You may need to loosen the ratchets at the bottom of the frame.
By Carl from New York on March 29, 2016
Does the top center beam go over the side ribs or under ?
By Justin R. - eCanopy Product Specialist on March 30, 2016
Answer:According to the installation diagram, the top beam goes under the side ribs.
By Mike from MA on September 18, 2016
Do you have a replacement top and door for this item?
By Emily - eCanopy Product Specialist on September 19, 2016
Unfortunately, we do not carry this replacement cover. You will need to contact ShelterLogic using this link