By John Dillon from Wilmington, DE on November 8, 2012
I have the frame for the 12 x 26, but lost the top and all sides in Hurricane Sandy. Can I get replacement covers?
By Magan B. on November 9, 2012
By Barbara from North Fork, CA on December 3, 2012
Shelter Logic 24 x 30 Ultra Max Industrial Frame Canopy Shelter: will this withstand heat and snow? How durable is it?
By Magan B. on December 3, 2012
Answer:This item is not wind or snow load-rated. None of our shelters of this size will be.
For a complete list of our snow load-rated shelters, please search keyword "snow."
By Ernie from Redding, CA on March 1, 2013
Will a 10x20 replacement canopy fit the 10x20 Shelter Logic 2" frame or do I need the 12x20?
By Tommy H. on March 1, 2013
By Wayne L. from Somers, NY on April 1, 2013
Are there heavier tops available for 10x20 canopies?
By Tommy H. on April 2, 2013
Answer:Unfortunately, we do not have alternative thicknesses.
By Larry from Medford, OR on March 29, 2013
Do you have a replacement canopy for my 10x20 ShelterLogic canopy? The part number on the ID tag is #10072.
By Magan B. on April 1, 2013
By Jim from Dousman, WI on April 19, 2013
I need to replace the strap that goes into the ratchets for #00800. Do you have one?
By Magan B. on April 19, 2013
Answer:Please contact Shelter Logic for this part. We do not offer it separately.
By Jeff from Angola, NY on May 3, 2013
Do you have a replacement cover for a 12 X 20 ShelterLogic Garage with a 2" frame?
By Magan B. on May 5, 2013
By Bruce from Westminster, SC on May 2, 2013
Where can I get a replacement top for my 12x28x10 round top shelter?
By Tyler M. on May 3, 2013
Answer:Please contact Shelter Logic directly to get a replacement top for your shelter. They can be reached at 1-800-397-0192.
By Ken from Sawyer, Mi on April 30, 2013
Do you have any repair kits for ShelterLogic Canopies?
By Tommy H. on May 1, 2013
Answer:Unfortunately, we do not carry their repair kits. You should contact ShelterLogic directly.