By Gwen from Ringwood, NJ on February 13, 2015
Does this tent package include the 4 side walls?
By Emily - eCanopy Product Specialist on February 16, 2015
Answer:Yes, the UnderCover 10x10 R-3 Aluminum Frame Instant Canopy with CRS Enclosure - UC-3R10CRS comes with the special patented CRS wall system.
By Kim from WA on March 28, 2015
What is the difference between the Undercover R2 model, 2R10CRS, and this R3 model canopy with enclosure?
By Brennan W. - eCanopy Product Specialist on March 30, 2015
Answer:The difference between the two is that the R2 is made of a heavier commercial grade aluminum.
By Victor from KS on April 26, 2015
How much does this UnderCover 10x10 R-3 commercial canopy weigh?
By Emily - eCanopy Product Specialist on April 27, 2015
Answer:The published weight is 45lbs. for the UnderCover 10x10 R-3.
By Elizabeth from Tallahassee, FL on April 29, 2015
Is this UnderCover 10x10 R-3 vending canopy waterproof or would we need to treat it it to waterproof it?
By Dawn H. - eCanopy Product Specialist on April 29, 2015
Answer:It is water resistant but not waterproof. You may treat it to make it waterproof but it will void the fire retardant rating.
By Anne from Dallas, TX on May 18, 2015
Do the walls of this UnderCover 10x10 R-3 commercial canopy zip together at the corners?
By Dawn H. - eCanopy Product Specialist on May 19, 2015
Answer:Yes, they do zipper together at the edges.
By Will from Miami, FL on June 12, 2017
Does the Undercover 10x10 R-3 come with a carry bag? What is the difference between the 10x10 R-2 and 10x10 R-3?
By Kelsey C. - eCanopy Product Specialist on June 12, 2017
Answer:This item does have a wheeled carry bag. The R-3 is a steel hybrid frame, while the R-2 is the upgraded aluminum frame.
By Bev from Milwaukee, WI on May 3, 2016
What is the warranty period for this product?
By Seth on May 4, 2016
Answer:It is a limited 2 year manufactures warranty.
By Victoria from GA on January 1, 2016
What is the main difference between the R2 and R3 in the frame weight and abilities to secure it to the ground in case of wind?
By Emily - eCanopy Product Specialist on January 4, 2016
Answer:Thank you for your inquiry. Please see below for the differences.
100% Aluminum frame
Octogonal Truss Bars
Lighter Stronger Frame
Steel Truss Bars
By Eric from Phoenix, AZ on January 4, 2016
Answer:The frame is built differently. It is reinforced. It is heavier but if you had the two side by side you would notice the difference. It would hold up to wind and weather better. My mother is a fine artist and has been using canopies for more than 20 years. This is built well.
By Terri from Vancouver, WA on August 15, 2016
What is the difference between this canopy and the professional canopy?
By Emily - eCanopy Product Specialist on August 16, 2016
Answer:Thank you for your inquiry. The UnderCover 10x10 R-3 Commercial Vending Frame Instant Canopy with CRS Enclosure - UC-3R10CRS has a 300 denier polyester fabric. The denier number refers to the weight in grams of 9,000 meters of the polyester fabric, it is basically the finesness of the polyester. The 300 denier will be thinner than the 600 denier polyester fabric.
By Deb from MI on April 18, 2016
What does (R-3) stand for?
By Emily - eCanopy Product Specialist on April 18, 2016
Answer:Thank you for your inquiry. The R3 is a model number given by the manufacturer and it will refer to the frame type.
By Liz from LaPlace,Louisiana on March 13, 2016
Does the 3R10CRS zip together and does it have a carrying bag?
By Will M. - eCanopy Product Specialist on March 14, 2016
Answer:This will arrive with a wheel bag and the sides do indeed zip together.
By Ric Wilson from Los Angeles, CA on March 14, 2016
Answer:The sides zip together, and hang from above on a wire so that they are easily retractable. Yes, it comes in a wheeled bag.
By Barbara from Alabama on March 14, 2016
Answer:Yes, all 4 curtains can be zipped together to completely enclose the tent, and it comes with a wheeled carrying bag with pockets to hold the curtains and tent pegs. I use mine for fairs, festivals and trade shows and I always have the coolest booth at the event.
By Tony D' from Cleveland, Ohio on March 14, 2016
Answer:Yes, and the carrying bag has wheels too.
By doni from tacoma on March 16, 2016
Answer:Yes to both questions.
By Adrian from San Diego, CA on September 11, 2016
Can you please tell me the total height and the clearance from the floor to the horizontal frame for the 10 x 10 R-3?
By Justin R. - eCanopy Product Specialist on September 12, 2016
Answer:The peak height for this canopy is 11 feet, and the highest interior clearance is 7 feet.
By Lizzy from CA on June 20, 2016
Does this canopy have a carrying bag with wheels for easy transport?
By Seth on June 21, 2016
Answer:This item does have a wheeled carry bag.
By Amber from OR on August 10, 2016
How tall and long is the closed, bagged canopy? Also, can the sidewalls be folded up with the canopy vs. removed and installed each time? Lastly, does it have full trusses inside, or only perimeter trusses can it be set up by one person?
By Emily - eCanopy Product Specialist on August 11, 2016
Answer:For storage on the UnderCover 10x10 R-3 Commercial Vending Frame Instant Canopy with CRS Enclosure, the top can stay on the frame once attached. It will fit into the carry bag just great. The walls have to be removed from the frame for storage. There is a wall pocket on the carry bag that the walls fold up and can be stored in. The frame is not fully open, there will be cross bars that connect the interior and exterior of the frame. This frame would basically have the same set up as the EZ Up frame.
By Patty from Greenfield, MA on August 11, 2016
Answer:Hi, the closed, bagged canopy is 63 inches including the wheels. You have to take the sidewalls off, not enough room to close up the canopy bag. I keep mine is a separate bag. There are trusses inside, but I don't know exactly what full trusses mean. I set up the canopy and take it down myself all the time. I do suggest you go to their site and watch the video. It makes it really simply. Hope this helps.
By Deb from Petaluma, CA on September 19, 2016
Can one person easily set this up? Also, is it rainproof, or not? If I buy it, I'll be using it for Farmer's Markets, even through the rainy season. Thank you.
By Emily - eCanopy Product Specialist on September 19, 2016
Answer:Thank you for your inquiry. The Undercover 10 x 10 R-3 is not waterproof and we would recommend that you keep all rain from pooling on the canopy top to avoid any damage or leaking. The manufacturer states that this unit can be set up by one person, the canopy does weigh 45 pounds.
By JR from TX on November 22, 2016
What's the height clearance on the sides? Thank you.
By Kathy on November 22, 2016
Answer:The height clearance is about 7' on the sides.
By Donovan from WA on March 30, 2017
Is just the top available (I need to replace one on the c-2)?
By Sarah on March 31, 2017
You can find a replacement top for Undercover 10 x 10 canopies here
By David from Atlanta, GA on March 9, 2017
Does the R3 have sippers in middle of all four walls?
By Kathy on March 9, 2017
Answer:Thank you for the question. Yes, the R3 features center zippers in each of the 4 walls.
By Nina from FL on April 3, 2017
I wanted to know if there was a waterproof canopy.
By April L. - eCanopy Product Specialist on April 3, 2017
By Heather from Lansing, MI on May 27, 2017
How much weight can the frame walls support? We are looking at grid walls to hang.
By Kathy on May 30, 2017
Answer:These sidewalls are not designed to support any weight.
By Melissa from MI on May 9, 2017
Is this available in pink; are there options for mesh windows with options to close?
By Sarah on May 9, 2017
Answer:This particular model is not offered in pink or with mesh windows.
By Brenda from WY on July 3, 2017
Is this easy to assemble with one person?
By Chaz on July 5, 2017
Answer:This can be set up by one person, but it is easier with two people. If one person is setting up, each side has to be pulled out one by one.