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Free shipping offer does not include any other items included in the order unless they are valid for the free shipping offer.
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110% Low Price Offer
eCanopy offers low prices on everything we carry. If you should find a lower price from a legitimate competitor on an identical item we stock (including shipping, tax, etc), we will beat the competitor's price by 10% of the difference!
Please fill out the form below to find out if you qualify for the discount. In most cases you will receive a response within 1 business day. See below for complete details.
Our Price Match Policy
If you find a product on a competitor's website where their total price with shipping and sales tax is lower than our total price, we will gladly beat it by 10% of the difference in price!
The product(s) must have a verifiable online advertised price. This offer is not valid with the use of any coupon from eCanopy. This policy excludes closeouts, liquidations, store specific coupons or rebates, and clearance items. eCanopy will not price match orders placed previously or already received. We do not match local stores or ads, local pick-ups, auction sites (e.g. ebay), or wholesale club prices in which there is a fee to join, such as BJ's Wholesale, Costco Wholesale, & Sam's Club Wholesale. The competitor must have the item in stock and available for immediate shipping to qualify. We must be able to calculate their total with shipping and sales tax on their website—we will not call them for special quotes on items or freight and will not price match to an email quote.
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Our checkout process uses industry standard TLS (Transport Layer Security) technology to encrypt and scramble all personal information including your name, address, and credit card information so that it may not be read by others as it travels over the Internet. TLS encryption is employed during checkout when the URL in browsers, such as Microsoft Internet Explorer and Netscape Navigator, changes from "http" to "https". The "s" indicates that you are in a secure area. Your browser may also show a pop-up window when you are here.
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Under the Fair Credit Billing Act, the maximum amount that your bank can require you pay for any fraudulent charge on your credit card is up to $50. Notify your credit card company immediately should you ever suspect a fraudulent charge on your credit card as you would for any other unauthorized charge.
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We will never sell, trade, or rent any customer or gift recipient e-mail address or personal information to any third party. Nor will we share this information with any third party except to the extent necessary to fulfill an order or when the outside party is strictly acting on our behalf with no independent right to use the information we provide. We may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to certain reputable third party vendors but these statistics will not include any identifying personal information. We may disclose personal information in the event that if we are required by law however. Accordingly, you authorize us to disclose any and all information about you to law enforcement or other governmental official as we deem necessary or appropriate with any investigation of fraud, intellectual property infringements, piracy, or other unlawful activity that is illegal and that may expose us to legal liability.
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We also collect contact information about gift recipients to ensure correct gift delivery. We may send special offers and information about new items or features to our valued customers and gift recipients from time to time. The recipient may always opt out of receiving future mailings.
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eCanopy.com reserves the right to refuse a sale at any time for any reason.
I want to cover a pergola 15 ft x 15 ft is this size available?
We do not offer an awning in that size.
Answered by:
Chaz A.
Helpful?
21
Mary K. from santa rosa beach asked:
Can you buy just the canvas?
We do not offer the awning fabric by itself.
Answered by:
Chaz A.
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13
Stan asked:
Where do I match up the description of the valances with their matching photo?
There is a graphic below every picture of an awning that illustrates the valances.
Answered by:
Sarah B.
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10
Gabriele from Nashville, TN asked:
I don't have a manual for my Dallas Retro Style Awning as I am trying to take the fabric piece off the Velcro during the winter and would like to see the manual. Do you have the manual online?
Thank you for your inquiry. Please use the link below to view the manual for the Dallas Retro awning.Awntech Manual
Answered by:
Emily - eCanopy Product Specialist
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10
Kathy from Eureka, Montana asked:
How exactly should I measure to find the right size awning?
The only tent we offer that has an awning option is located here.
Answered by:
Chaz A.
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01
Linda from Benson, Arizona asked:
How does the Polycarbonate hold up in the hot sun?
Most of the Polycarbonate is UV treated, but the longevity can differ depending on your local weather.
Answered by:
Chaz A.
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Jennifer from Rochester, NY asked:
How does a Bostonian style awning hold up through upstate NY winters? I don't want to have to take it down in the winter!
They are engineered for heavy wind and snow loads so you would be fine to have it installed through winter.
Answered by:
Sarah B.
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Ruth from Manteca, CA asked:
What is the valance on an awning?
It is like a decorative skirt on an awning.
Answered by:
Briana Lee
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Deon from Oakland, CA asked:
How much is shipping on average?
We offer free shipping to the lower 48 states on all orders over $99. If you need your item in a hurry, expedited shipping options exist as well. We encourage you to reach out to our customer service department directly at 1-800-445-5611 to ensure rush orders are shipped as quickly as possible. Our reps will also be able to verify if expedited shipping is needed, as we ship from several locations and one may be close enough to meet your needs at the free shipping rate.
Answered by:
Collin C.
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Vincent Z. from Cobleskill, NY asked:
Do you make a 20' awning?
Please contact Awntech Awnings directly for details about your custom awning.
Answered by:
Darnarius
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Ken from Pennsylvania asked:
I'm looking for a light weight tarp with grommets that will hold up in sun light and be water proof to attach to my awning rail of motor home and support it on opposite corners with poles and shock cord so when it gets windy the shock cord will give instead of the trap tearing (22 feet long 10 feet wide). What would it weigh?
A 10' x 24' would weigh about 42 lbs. We do not carry a 10' x 22'.
Answered by:
Kathy
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Tim from Salisbury, NC asked:
I am looking for the remote control unit for an Awntech retractable awning; the manual says it's a model SH3. Is there a replacement remote for this unit? Thank you.
Please contact the manufacturer, Awntech, directly, as we only carry the full awning.
Answered by:
Darnarius
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00
Jen from FL asked:
Where can we see the colors of an awning?
As an online retailer, we do not have any locations where the products may be seen.
Answered by:
Will M. - eCanopy Product Specialist
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Debbie from Houston, TX asked:
If our door is standard 36" wide and, with trim, is 40" wide; then how wide should our awning be?
This answer is based on if you want the awning to cover your doorway and trim or just the doorway. This is the preference of the customer. You will need a 3 ft awning if you only want to cover the doorway. You will need a 4 ft awning if you want to cover the door and trim.
Answered by:
Darnarius
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Bryan from Richmond, VA asked:
What size of door canopy should I install above a 36" exterior door?
You would need to choose a 3 foot wide awning. These awnings are made with an extra 2.24 inches on each side to allow for mounting. For example, an awning listed at 3 foot wide is for a 3 foot wide opening and actually measures 41inches.
Answered by:
Dawn H. - eCanopy Product Specialist
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Larry from New York asked:
If I want to change the color of my Beauty-Mark awning, can the fabric be painted? If so, is there a special paint?Thanks, Larry
The manufacturer does not recommend painting the awning.
Answered by:
Dawn H. - eCanopy Product Specialist
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Tammy from Elkins, WV asked:
Do the retractable awnings--20 ft. or 24 ft. come in red and white?
Yes, we do have a red/white option for a color choice in the 20' and 24' retractable awnings.
Answered by:
Emily
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Candice B. from OH asked:
Where are the traditional window awnings made?
The traditional window awning models are manufactured by Sunsational. They are based in Phoenix, Arizona.
Answered by:
Tyler M.
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Gloria from Reno, NV asked:
Do I need a wind sensor for a 16' retractable motorized awning?
Per the manufacturer, a wind sensor is just an added accessory. It is not mandatory. We do not offer this accessory.
Answered by:
Magan B.
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Benjamin from Merritt Island, FL asked:
What colors does the Awntech Maui 16' come in? How do I install this?
Please see the complete color selection below the item picture on the main item page. Here's a link to the manual.
Thank you for your interest in our products. We've received your question and will get back to you shortly — usually within the hour but always within 1 business day. To ensure you receive our response, please add our email address ([email protected]) to your email whitelist or address book.
In the meantime, while we prepare our response, keep an eye on your inbox for an email from us. We'll be sending you our exclusive Buyer's Guide, packed with valuable information to assist you in making the best decision for your needs.
If you have any further questions or need immediate assistance, feel free to reach out to us directly at 1-800-445-5611.
An awning is an attractive addition to your home, but what do you know about awnings? There are house awnings, some that retract; why are some labeled outdoor awnings? When you're looking at awnings for sale, it can get very confusing very quickly. Before you look at awnings for home, take a moment to read our Awning Buyer's Guide for everything you need to know about awnings and finding the right one for you.
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