The service was quick, the canopy is great and we are totally satisfied. The canopy showed up in a carrying case which I mistakenly thought was an extra frill we had to pay extra for. These canopies are such an amazing design--so easy to put up. Whoever designed them was brilliant and is probably a millionaire by now. Thanks to eCanopy I had lots of choice in price range, size and style. I really appreciated the great selection.