The #1 Sun Shade Sale Store: 28 Sun Sail Shades (On Sale)

Customer Q&A with Product Specialists

Ron R. from Joshua Tree, California asked:

I frequently have wind 20 / 25 mph. Is this the right product for me?

They are not wind rated and may not be your best option.

Answered by: Sarah B. on Jun 17, 2021

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Jay R. from St Augustine FL asked:

Do you offer any larger than 16 feet?

Unfortunately, we do not offer this option.

Answered by: Kelsey C. - eCanopy Product Specialist C.

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Wayne from 2121 lovejoy lane Cool Calif. asked:

Do you make a 10x12 shade?

We do not.

Answered by: Sarah B.

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Joe G. from Vacaville ca. 95687 asked:

I need shade sail 35' x 25' x 25' triangle. Do you make them that big?

Unfortunately, we do not.

Answered by: Sarah B.

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James B. from Manteca, CA asked:

Are any of the patio sails fire approved?

They are not fire-rated.

Answered by: Sarah B.

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Cr from Santa Fe NM asked:

Which shade sails are also waterproof or resistant to rain? Which canopy is the lightest weight to carry?

The material on the shade sails is only water-resistant. The lightest can depend on the exact size you need.

Answered by: Chaz A.

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Laura D. from asked:

Can I waterproof my sail?

Yes, although it voids the warranty.

Answered by: Sarah B.

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Rhonda M. from Arkansas asked:

How long can this last?

Depending on how well they are cared for and the weather they are exposed to these shades can last years.

Answered by: Sarah B.

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Connie from Thornton Colorado asked:

Do the Sails have grommets in the corners to attach?

No. You will have to add the installation kit.

Answered by: Sarah B.

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Sam E. from Grapevine, TX asked:

Saw one pic of triangle sail with one anchor put in a tree. Does this work well?

This can indeed be anchored quite well to a tree as long as you use an appropriate anchor.

Answered by: Sarah B.

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Rosalind S. from [email protected] asked:

Could I order a 10x20 triangle shade? It will be mounted on our patio.

Unfortunately we do not offer such a product.

Answered by: Sarah

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Susan from Los Alamos, NM asked:

I'm thinking of purchasing the Coolaroo Sun Shade (23'), but would like to know what the "Kit Option" includes. Do you have a picture you can send me, or a URL to a picture?

The Installation kit option includes a package of 8 mm 316 stainless steel pad eyes, turnbuckles, and snap hooks.

Answered by: Brennan W. - eCanopy Product Specialist

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Donna from FL asked:

I need one 9' x 23' 4" sun shade sail. Do you make custom sun shade sails?

We only have the sizes that are listed on the site and currently do not custom make these items.

Answered by: Darnarius

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Michele from NY asked:

We are looking for a Waterproof Sun Shade Sail that is 16 X 24. Do you carry these?

Unfortunately, this size is not available and these shades cannot be custom-made. We apologize for any inconvenience.

Answered by: Justin R. - eCanopy Product Specialist

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Ken from Colorado asked:

What size do I need? How would I measure?

As these come in both triangular and quadrilateral shapes, you will need to measure the area you want to cover and decide which shape will best cover the area. Then you will need to decide what size sail you need. If you give us the size and shape of the area you need to cover, we will be happy to make a suggestion.

Answered by: Dawn H. - eCanopy Product Specialist

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Gene from Metairie, Louisiana asked:

Why is 230 GSM more expensive than 160 GSM? In my mind, the higher the number, the tighter the weave and better the product. Can you explain how the GSM ratings work?

GSM stands for Grams Per Square Meter, so the higher the number the tighter the weave. The tighter the weave the less amount of light and water comes through and the more UVA/UVB protection.

Answered by: Emily

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Jan from Ann Arbor, Michigan asked:

What should I do about wind if I install a shade for my 16 x 20 patio that's between my house and garage?

The shade will need to be anchored securely. In the event of strong winds, the shade should be removed.

Answered by: Magan B.

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Mike from East Rutherford, NJ asked:

Are sun shades waterproof? What do I need to do during wind?

No, this are not water proof. The rain would come through them. Any other item would be to be staked down to the balcony in order to keep the wind from blowing it away.

Answered by: Dawn H.

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Marc from Jacksonville, FL asked:

I was looking at getting a 16' triangle sail canopy. What is the difference between the ShelterLogic and King Canopy brands?

The primary difference is that the ShelterLogic has a bit more UV filtering capability.

Answered by: Magan B.

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Bob from Ft Myers, FL asked:

What fabric is the canopy made of?

They are made out of polyethylene.