Free shipping offer is valid only on specially marked items.
Free shipping offer does not include any other items included in the order unless they are valid for the free shipping offer.
Budget Shipping method will be selected by eCanopy.com for the free shipping offer (most commonly UPS ground). Overnight, 2nd Day Air, & 3 day select methods are not available for free shipping.
Free shipping offer is not available for orders to HI, AK, PR, or international orders.
This offer is for a limited time only. eCanopy.com reserves the right to end or change this free shipping offer at any time.
110% Low Price Offer
eCanopy offers low prices on everything we carry. If you should find a lower price from a legitimate competitor on an identical item we stock (including shipping, tax, etc), we will beat the competitor's price by 10% of the difference!
Please fill out the form below to find out if you qualify for the discount. In most cases you will receive a response within 1 business day. See below for complete details.
Our Price Match Policy
If you find a product on a competitor's website where their total price with shipping and sales tax is lower than our total price, we will gladly beat it by 10% of the difference in price!
The product(s) must have a verifiable online advertised price. This offer is not valid with the use of any coupon from eCanopy. This policy excludes closeouts, liquidations, store specific coupons or rebates, and clearance items. eCanopy will not price match orders placed previously or already received. We do not match local stores or ads, local pick-ups, auction sites (e.g. ebay), or wholesale club prices in which there is a fee to join, such as BJ's Wholesale, Costco Wholesale, & Sam's Club Wholesale. The competitor must have the item in stock and available for immediate shipping to qualify. We must be able to calculate their total with shipping and sales tax on their website—we will not call them for special quotes on items or freight and will not price match to an email quote.
We understand and share your concern about security and privacy. It is reassuring to know that it is statistically safer to use your credit card on the web than to use it in a store or restaurant. The information that you provide when placing an order with us (e.g. your name, address, and credit card information) is secure. It cannot be read or tampered with during transmission.
eCanopy.com is hosted by Yahoo! Store on its secure servers and our orders are processed using their shopping cart. Our checkout process uses industry standard SSL (Secure Socket Layer) technology to encrypt and scramble all personal information including your name, address, and credit card information so that it may not be read by others as it travels over the Internet. Secure Socket Layer encryption is employed during checkout when the URL in browsers, such as Microsoft Internet Explorer and Netscape Navigator, changes from "http" to "https". The "s" indicates that you are in a secure area. Your browser may also show a pop-up window when you are here.
For your security, we authorize your credit card after we obtain confirmation that your card is a valid number and has not been reported lost or stolen. We also verify that the "Bill To" address matches the address on the credit card used. It is not uncommon for a request for credit card authorization to fail at times. We will contact you if we experience such difficulties and you may wish to provide another credit card.
Email is not encrypted so please do not transmit your credit card number via e-mail.
Under the Fair Credit Billing Act, the maximum amount that your bank can require you pay for any fraudulent charge on your credit card is up to $50. Notify your credit card company immediately should you ever suspect a fraudulent charge on your credit card as you would for any other unauthorized charge.
eCanopy Privacy Policy
eCanopy.com is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and the order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.
We will never sell, trade, or rent any customer or gift recipient e-mail address or personal information to any third party. Nor will we share this information with any third party except to the extent necessary to fulfill an order or when the outside party is strictly acting on our behalf with no independent right to use the information we provide. We may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to certain reputable third party vendors but these statistics will not include any identifying personal information. We may disclose personal information in the event that if we are required by law however. Accordingly, you authorize us to disclose any and all information about you to law enforcement or other governmental official as we deem necessary or appropriate with any investigation of fraud, intellectual property infringements, piracy, or other unlawful activity that is illegal and that may expose us to legal liability.
Our order form collects customer contact information such as name, address, e-mail address, telephone number, and credit card financial information needed to process and bill an order. We take numerous precautions to protect customer information and the sensitive information that is submitted to us is protected both online and offline.
The contact information is necessary to personalize and send information about orders to our customers, to fulfill and notify you of delivery, and to get in touch with you if necessary for customer service or questions about an order. We may also use customer information and the Internet Protocol (IP) address used to connect your computer to the Internet to improve the content of our site, to improve your shopping experience, and for marketing and promotional purposes.
We also collect contact information about gift recipients to ensure correct gift delivery. We may send special offers and information about new items or features to our valued customers and gift recipients from time to time. The recipient may always opt out of receiving future mailings.
Customers may join our mailing list by choosing to register on our home page or during the checkout process. You can contact us to unsubscribe and we will remove your name and e-mail address from any future mailings. A page of our site is forwarded to the specified e-mail recipient only when you use the Refer-a-Friend feature on our site.
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eCanopy.com reserves the right to refuse a sale at any time for any reason.
Free Shipping on orders over $99
110% Low Price Guaranteed
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Could I order a 10x20 triangle shade? It will be mounted on our patio.
Unfortunately we do not offer such a product.
Answered by:
Sarah
Helpful?
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Susanfrom Los Alamos, NM asked:
I'm thinking of purchasing the Coolaroo Sun Shade (23'), but would like to know what the "Kit Option" includes. Do you have a picture you can send me, or a URL to a picture?
The Installation kit option includes a package of 8 mm 316 stainless steel pad eyes, turnbuckles, and snap hooks.
Answered by:
Brennan W. - eCanopy Product Specialist
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Donnafrom FL asked:
I need one 9' x 23' 4" sun shade sail. Do you make custom sun shade sails?
We only have the sizes that are listed on the site and currently do not custom make these items.
Answered by:
Darnarius
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Michelefrom NY asked:
We are looking for a Waterproof Sun Shade Sail that is 16 X 24. Do you carry these?
Unfortunately, this size is not available and these shades cannot be custom-made. We apologize for any inconvenience.
Answered by:
Justin R. - eCanopy Product Specialist
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Kenfrom Colorado asked:
What size do I need? How would I measure?
As these come in both triangular and quadrilateral shapes, you will need to measure the area you want to cover and decide which shape will best cover the area. Then you will need to decide what size sail you need. If you give us the size and shape of the area you need to cover, we will be happy to make a suggestion.
Answered by:
Dawn H. - eCanopy Product Specialist
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Genefrom Metairie, Louisiana asked:
Why is 230 GSM more expensive than 160 GSM? In my mind, the higher the number, the tighter the weave and better the product. Can you explain how the GSM ratings work?
GSM stands for Grams Per Square Meter, so the higher the number the tighter the weave. The tighter the weave the less amount of light and water comes through and the more UVA/UVB protection.
Answered by:
Emily
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Janfrom Ann Arbor, Michigan asked:
What should I do about wind if I install a shade for my 16 x 20 patio that's between my house and garage?
The shade will need to be anchored securely. In the event of strong winds, the shade should be removed.
Answered by:
Magan B.
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Mikefrom East Rutherford, NJ asked:
Are sun shades waterproof? What do I need to do during wind?
No, this are not water proof. The rain would come through them. Any other item would be to be staked down to the balcony in order to keep the wind from blowing it away.
Answered by:
Dawn H.
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Marcfrom Jacksonville, FL asked:
I was looking at getting a 16' triangle sail canopy. What is the difference between the ShelterLogic and King Canopy brands?
The primary difference is that the ShelterLogic has a bit more UV filtering capability.
You can string a shade sail canopy over a set of patio furniture for alfresco dining, you can run one out over the backyard for endless hours of enjoyment without worrying about sunburn or exposure, you can construct a deck sail shade to stay cool around the table, or you can even use a couple of poles and turn your patio into a covered patio in a flash. Whatever you decide to do, eCanopy.com can outfit you with the perfect sun shade sail company to suit your needs and your idea of how you're going to use your new shade sail.
It may seem like a simple length of fabric, but the right triangle sun shade sail can make all of the difference in terms of comfort and safety outdoors. To keep your outside activities cool, fun, and safe make sure you get what you need here at the largest collection of shade sails for sale eCanopy.com sun shade sail store.