Free shipping offer is valid only on specially marked items.
Free shipping offer does not include any other items included in the order unless they are valid for the free shipping offer.
Budget Shipping method will be selected by eCanopy.com for the free shipping offer (most commonly UPS ground). Overnight, 2nd Day Air, & 3 day select methods are not available for free shipping.
Free shipping offer is not available for orders to HI, AK, PR, or international orders.
This offer is for a limited time only. eCanopy.com reserves the right to end or change this free shipping offer at any time.
110% Low Price Offer
eCanopy offers low prices on everything we carry. If you should find a lower price from a legitimate competitor on an identical item we stock (including shipping, tax, etc), we will beat the competitor's price by 10% of the difference!
Please fill out the form below to find out if you qualify for the discount. In most cases you will receive a response within 1 business day. See below for complete details.
Our Price Match Policy
If you find a product on a competitor's website where their total price with shipping and sales tax is lower than our total price, we will gladly beat it by 10% of the difference in price!
The product(s) must have a verifiable online advertised price. This offer is not valid with the use of any coupon from eCanopy. This policy excludes closeouts, liquidations, store specific coupons or rebates, and clearance items. eCanopy will not price match orders placed previously or already received. We do not match local stores or ads, local pick-ups, auction sites (e.g. ebay), or wholesale club prices in which there is a fee to join, such as BJ's Wholesale, Costco Wholesale, & Sam's Club Wholesale. The competitor must have the item in stock and available for immediate shipping to qualify. We must be able to calculate their total with shipping and sales tax on their website—we will not call them for special quotes on items or freight and will not price match to an email quote.
We understand and share your concern about security and privacy. It is reassuring to know that it is statistically safer to use your credit card on the web than to use it in a store or restaurant. The information that you provide when placing an order with us (e.g. your name, address, and credit card information) is secure. It cannot be read or tampered with during transmission.
Our checkout process uses industry standard TLS (Transport Layer Security) technology to encrypt and scramble all personal information including your name, address, and credit card information so that it may not be read by others as it travels over the Internet. TLS encryption is employed during checkout when the URL in browsers, such as Microsoft Internet Explorer and Netscape Navigator, changes from "http" to "https". The "s" indicates that you are in a secure area. Your browser may also show a pop-up window when you are here.
For your security, we authorize your credit card after we obtain confirmation that your card is a valid number and has not been reported lost or stolen. We also verify that the "Bill To" address matches the address on the credit card used. It is not uncommon for a request for credit card authorization to fail at times. We will contact you if we experience such difficulties and you may wish to provide another credit card.
Email is not encrypted so please do not transmit your credit card number via e-mail.
Under the Fair Credit Billing Act, the maximum amount that your bank can require you pay for any fraudulent charge on your credit card is up to $50. Notify your credit card company immediately should you ever suspect a fraudulent charge on your credit card as you would for any other unauthorized charge.
eCanopy Privacy Policy
We will never sell, trade, or rent any customer or gift recipient e-mail address or personal information to any third party. Nor will we share this information with any third party except to the extent necessary to fulfill an order or when the outside party is strictly acting on our behalf with no independent right to use the information we provide. We may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to certain reputable third party vendors but these statistics will not include any identifying personal information. We may disclose personal information in the event that if we are required by law however. Accordingly, you authorize us to disclose any and all information about you to law enforcement or other governmental official as we deem necessary or appropriate with any investigation of fraud, intellectual property infringements, piracy, or other unlawful activity that is illegal and that may expose us to legal liability.
Our order form collects customer contact information such as name, address, e-mail address, telephone number, and credit card financial information needed to process and bill an order. We take numerous precautions to protect customer information and the sensitive information that is submitted to us is protected both online and offline.
The contact information is necessary to personalize and send information about orders to our customers, to fulfill and notify you of delivery, and to get in touch with you if necessary for customer service or questions about an order. We may also use customer information and the Internet Protocol (IP) address used to connect your computer to the Internet to improve the content of our site, to improve your shopping experience, and for marketing and promotional purposes.
We also collect contact information about gift recipients to ensure correct gift delivery. We may send special offers and information about new items or features to our valued customers and gift recipients from time to time. The recipient may always opt out of receiving future mailings.
Customers may join our mailing list by choosing to register on our home page or during the checkout process. You can contact us to unsubscribe and we will remove your name and e-mail address from any future mailings. A page of our site is forwarded to the specified e-mail recipient only when you use the Refer-a-Friend feature on our site.
eCanopy.com uses cookies to facilitate the checkout process. You may still make purchases at our site if you have set your browser to disable cookies but functionality may be limited.
eCanopy.com reserves the right to refuse a sale at any time for any reason.
For your 10 x 10 pop-up tent, is it registered with California regarding flame retardant material and compliant with CPAI-84?If so, will it have the required warning and labels?
Flame retardant material compliance, as well as the presence of a certification tag, will vary by manufacturer and model. Any of the Caravan brand commercial grade frames (Traveler, Displayshade, Alumashade, Classic, Aluma) featuring the Pro Top will comply with both the CPAI-84 standard and the NFPA-701 standard and will have a certifying tag sewn into the top.
Answered by:
Cortney O.
Helpful?
23
Linda from North Olmsted, OH asked:
We are interested in the pop up 10' x 10' canopy. Is it possible to get our logo imprinted on it? Thank you.
There are a number of variables that contribute to the cost of custom graphics. Color, size, frequency, and type of printing will all factor in. For the most accurate quote possible, it is recommended to submit your information via our custom graphics form. Our dedicated graphics specialist will then return a quote and rendering promptly. We can then work with you to develop the quote further and make any needed changes or updates.
Answered by:
Collin C.
Helpful?
11
Stephani from DE asked:
Do you make customized table clothes with company logos?
We absolutely do make them.
Answered by:
Kevin E. - eCanopy Product Specialist
Helpful?
00
Natoyah from AZ asked:
We are an athletics club in need of a 10x15 or 10x20 tent, the only thing is we need something heavy duty since we live in a very windy area. Every spring the tents purchased at one of the local big box stores, are destroyed by the wind, rarely making it to the summer. We would like to pay for a customized quality tent that will stand against the wind. Is this even possible or a waste of time/money?
Some of the better and stronger pop up style canopies we offer are manufactured by Vitabri, and we do have the ability to have graphics printed on these models. Please visit our Custom Graphics Form.
Answered by:
Chris C. - eCanopy Product Specialist
Helpful?
00
Julie from Nicasio, CA asked:
i want to add a simple logo to the front of my canopy but have a time constraint. What is the lead time for a white logo on black canopy?
You will need to submit a request to receive pricing and an estimated lead time for this here. I will note that the turnaround time for custom graphics orders is two weeks from the date the order is placed and then an additional 3-5 business days for shipping.
Answered by:
Will M. - eCanopy Product Specialist
Helpful?
00
Marilyn from Benicia, CA asked:
Does your custom graphic canopy have a warranty? Does it come with a transporting bag or any other accessory?
This and all other questions may be answered after submitting a request for custom graphics.
Answered by:
Will M. - eCanopy Product Specialist
Helpful?
00
Rachel from West Palm Beach, FL asked:
We are a new brew pub in our area and need to order a brand tent for upcoming festivals. I will attach our brewery logo and one of our flagship beer logos. Can you help me?
Thank you for your interest in our Custom Graphics department. Please use the link available to fill out the Custom Graphics form to receive a free quote.
Answered by:
Seth
Helpful?
00
Carol from Cocoa Beach Florida asked:
Can you make 2 Custom Tents for a High School Swim team? How much for 10x10 or 12x12?
We do offer custom graphics on pop up canopies.Please use the link below to submit a quote request for a custom graphic canopy.Custom Graphics quote request
Answered by:
Emily - eCanopy Product Specialist
Helpful?
00
Aleisa from Santa Barbara, CA asked:
I'd like to design our canopy but I can't find what the dimensions need to be for the artwork. Can you help?
Thank you for your inquiry. You will need to submit a custom graphic quote request so I will know what size and the accessories you want as well. I will then be able to send you a template based off the specific information.Custom Graphics quote request
Answered by:
Emily - eCanopy Product Specialist
Helpful?
00
Thompson from Akwesasne, NY asked:
I would like a custom graphics on my canopy and also a tent opening for entry and exit. Is this available?
We would be glad to provide you with custom graphics estimate.Please use the link below and fill out the form and attach the art files and we will be able to provide you with an estimate.Custom Graphics
Answered by:
Emily - eCanopy Product Specialist
Helpful?
00
Sue from List Angeles, CA asked:
I am looking for a lightweight 10x10 pop up style canopy that I can have a 3 color logo on 1 peak and a 1 color logo and text on 1 valance. Could you give me a idea of weight vs price vs warranty with a few different models? Aluminum vs steel frame?
For custom graphics, we have a light weight steel frame which weight 68 pounds or, if you want something lighter, we have a commercial grade aluminum that has a frame weight of 49 pounds. We would suggest commercial grade aluminum with is the 10 x 10 Aluma. Graphics, of course would be an additional cost.We can do graphics on Caravan, Vitabri, KD Kanopy, Ohenry, Eureka and Celina brand items. You can fill out the form at the following link and upload your logo for a free quote:Canopy Custom Graphics Quote FormOur Graphics Department must actually see your logo as well as the placements you require the logo before they can provide you with a quote.
Answered by:
Dawn H. - eCanopy Product Specialist
Helpful?
00
Adrien from Boston, MA asked:
I was wondering what the possibility would be for a rush job. I'd like to purchase a tent with my company logo on it (attached). I need it in hand for an event early Saturday morning so I would need it delivered by Friday. Is that at all possible?
Unfortunately, it is not possible to get it to you that quickly. Normal production time after you receive a quote, the rendering and place the order is 2 weeks. There is an option for a rush fee to get it more quickly, but it only cuts 5 business days from the two week average. If you would like to get a quote for a custom printed canopy for use at a later date, you can fill out the form at the following link for a free quote:Canopy Custom Graphics Quote FormOur Graphics Department must see your logo as well as the placements where you require the logo before they can provide you with a quote.
Answered by:
Dawn H. - eCanopy Product Specialist
Helpful?
00
Carlos from Fresno, California asked:
What is the price and turn around time for your graphics?
You can fill out the form at the following link and upload your logo for a free quote:Canopy Custom Graphics Quote FormOur Graphics Department must actually see your logo as well as the placements you require the logo before they can provide you with a quote.The turnaround for your quote is usually 1 hour. Once you are provided with a rendering showing you what the canopy will look like, sign the paperwork and place the order, the turnaround time for production is approximately 2 weeks. In some cases, this time can be reduced by paying a rush fee. You would just need to put the date you need the canopy in the "Additional Information" box on the quote form.
Answered by:
Dawn H. - eCanopy Product Specialist
Helpful?
00
Gretchen from Arcadia, IL asked:
We are looking for a high quality tent that we can secure to the ground with weights. Do you offer such a tent? We are a business who will utilize the tent at special events.
Can you do custom graphics on the Undercover UC-2 canopy?
No, we cannot add graphics to that canopy. We can do custom graphics on Caravan, Vitabri, KD Kanopy, Ohenry, Eureka and Celina brand items. You can fill out the form at the following link and upload your logo for a free quote:Canopy Custom Graphics Quote FormOur Graphics Department must actually see your logo as well as the placements you require the logo before they can provide you with a quote.
Answered by:
Dawn H.
Helpful?
00
Liz from Marathon, FL asked:
I had written awhile back with a very similar question and I was quoted a price and something was mentioned about 'unlimited graphics', could you please clarify what this means?
Unlimited graphics refers to digital printing versus screen printing. If your logo requires digital printing, then you can get the unlimited graphics.
Answered by:
Dawn H.
Helpful?
00
Don from Wisconsin asked:
What are the graphics requirements for the custom canopies?
Please review the Custom Graphics Buying Guide? articles. These should give you any instructions you need. Please feel free to contact us with any additional questions.
Answered by:
Dawn H.
Helpful?
00
Becky from Ohio asked:
What is the height at the peak of the 10x10 canopy and 8x8 canopy?
This is going to depend on the brand and model. The Caravan brand is the most popular and the peak height is 12 feet.
Answered by:
Dawn H.
Helpful?
00
John from Omaha, Nebraska asked:
Our tent is for a high school track team. I am looking to do both a graphic and lettering with the name of the school. How do you recommend this be done? I thought about lettering on the front and back of the tent with the logo on the sides. But how is this priced? I have attached the logo and the school name would be "Concordia Mustangs". Finally, is it better to get a white tent with navy blue lettering and the logo or try and do white lettering on a navy blue tent?
Hi John, If you are wanting to go with your logo as is, then a white tent with the 2 color logo would show up best. Gray is harder to see on the Navy Blue fabric. We recommend choosing only one fabric for your peaks and/or valances in order to minimize cost. The more signage provided the higher the quote. To get the most accurate quote we would need you to submit your logo and desired placement and tent size on our website at:https://www.ecanopy.com/canopy-custom-graphics.htmlPlease be sure to note any deadlines regarding this canopy. We look forward to working with you!
Answered by:
Kelsey C.
Helpful?
00
Nick from Phoenix, Arizona asked:
I am interested in purchasing the Caravan 10x10 Display Shade Canopy Value Package. I would like a Black Top and 4 sidewalls (Which I understand are White). Can I get 4 black sidewalls that go all the way down?Can you tell me how much it is to have my logo added to all 4 sides of the Peak (Logo would be White text) and then my company URL and tagline added to all four sides of the Valance?
We can add solid black sidewalls. Should you desire custom graphics for this canopy, we would be happy to quote this job for you. We'd simply ask that you complete our Graphics Quote form.
Answered by:
Kevin E.
Helpful?
00
Robyn from Philadelphia, PA asked:
Is it possible to get my logo on the top and my email address on the flap?
Unfortunately we cannot print on a product after it is sewn together. We can do custom graphics on Caravan, KD Kanopy, Ohenry, Eureka and Celina brand items. You can fill out the form at the following link for a free quote: Canopy Custom Graphics Quote Request Form
Answered by:
Tommy H.
Helpful?
00
Bea from Clearwater, FL asked:
If we were to send you a custom graphic, what is the turn around time for preparing and printing the graphic and ultimately to shipping the tent?
You will receive a quote in 24 business hours. Once you view the quote and find it acceptable, we will prepare a rendering to show you what the tent will look like. That also usually takes 24 business hours. If you find the rendering acceptable, you will receive paperwork you must sign and return to us. At that point, the usual turn around time is 2 weeks.
Answered by:
Dawn H.
Helpful?
00
Ron from Tofino, OH asked:
Do you do half panorama walls, half clear and half canvas?
Yes, we do have Half Panorama Walls. Please note: These walls are designed for the Caravan brand canopies only.
Answered by:
Dawn H.
Helpful?
00
Cindy from Bend, OR asked:
Can I apply a vinyl logo to the ShelterLogic Pro Series Truss Pro Pop-Up Canopy?
We have always been instructed the the polyester material is too porous for a vinyl logo to stick to the surface.
Answered by:
Dawn H.
Helpful?
00
Robin from Commerce Township, MI asked:
I want to order a canopy and would like graphics but need it fast. How much extra time does it take to add graphics?
A custom Graphics order takes approximately 2 weeks to be prepared, printed, dried and sewn together before it leaves the warehouse.
Answered by:
Tommy H.
Helpful?
00
Chris from Phoenix asked:
What color background would you recommend for this logo?
We will need to see your logo before we can send you a quote. You can fill out the form at the following link and upload your logo for a free quote: Canopy Custom Graphics Quote Request Form.
Answered by:
Magan B.
Helpful?
00
Johnny from Raleigh, NC asked:
What are the maximum sizes for printing a logo on the peak and valance?
This will depend upon the size of tent selected. Please fill out the form at the following link and upload your logo for a free quote: Canopy Custom Graphics Quote Request Form .
Answered by:
Magan B.
Helpful?
00
Kim from West Palm Beach, FL asked:
I am interested in purchasing a tent/canopy. I am not sure of the size yet, as this will be for a PGA trade show and the tent will be on a golf course. Is there a price guideline to add a company logo on the top and email around the banner? We will not have any sides to the tent.
We will need to see your logo before we can send you a quote. Please note that we cannot print on the package deals, as the printing has to be done prior to the tent being sewn together. You can fill out the form and upload your logo for a free quote at the following link: Canopy Custom Graphics Quote Request Form
Thank you for your interest in our products. We've received your question and will get back to you shortly — usually within the hour but always within 1 business day. To ensure you receive our response, please add our email address ([email protected]) to your email whitelist or address book.
In the meantime, while we prepare our response, keep an eye on your inbox for an email from us. We'll be sending you our exclusive Buyer's Guide, packed with valuable information to assist you in making the best decision for your needs.
If you have any further questions or need immediate assistance, feel free to reach out to us directly at 1-800-445-5611.
Whether you want a custom tent or a custom canopy, eCanopy can help! With just a few steps, we can get you well on your way to your custom canopy tent - and we aren't just limited to custom pop up tents! We can do custom tents and custom graphics to accompany it. Want to know more? Check out our Custom Graphics Buyer's Guide!