Free shipping offer is valid only on specially marked items.
Free shipping offer does not include any other items included in the order unless they are valid for the free shipping offer.
Budget Shipping method will be selected by eCanopy.com for the free shipping offer (most commonly UPS ground). Overnight, 2nd Day Air, & 3 day select methods are not available for free shipping.
Free shipping offer is not available for orders to HI, AK, PR, or international orders.
This offer is for a limited time only. eCanopy.com reserves the right to end or change this free shipping offer at any time.
110% Low Price Offer
eCanopy offers low prices on everything we carry. If you should find a lower price from a legitimate competitor on an identical item we stock (including shipping, tax, etc), we will beat the competitor's price by 10% of the difference!
Please fill out the form below to find out if you qualify for the discount. In most cases you will receive a response within 1 business day. See below for complete details.
Our Price Match Policy
If you find a product on a competitor's website where their total price with shipping and sales tax is lower than our total price, we will gladly beat it by 10% of the difference in price!
The product(s) must have a verifiable online advertised price. This offer is not valid with the use of any coupon from eCanopy. This policy excludes closeouts, liquidations, store specific coupons or rebates, and clearance items. eCanopy will not price match orders placed previously or already received. We do not match local stores or ads, local pick-ups, auction sites (e.g. ebay), or wholesale club prices in which there is a fee to join, such as BJ's Wholesale, Costco Wholesale, & Sam's Club Wholesale. The competitor must have the item in stock and available for immediate shipping to qualify. We must be able to calculate their total with shipping and sales tax on their website—we will not call them for special quotes on items or freight and will not price match to an email quote.
We understand and share your concern about security and privacy. It is reassuring to know that it is statistically safer to use your credit card on the web than to use it in a store or restaurant. The information that you provide when placing an order with us (e.g. your name, address, and credit card information) is secure. It cannot be read or tampered with during transmission.
Our checkout process uses industry standard TLS (Transport Layer Security) technology to encrypt and scramble all personal information including your name, address, and credit card information so that it may not be read by others as it travels over the Internet. TLS encryption is employed during checkout when the URL in browsers, such as Microsoft Internet Explorer and Netscape Navigator, changes from "http" to "https". The "s" indicates that you are in a secure area. Your browser may also show a pop-up window when you are here.
For your security, we authorize your credit card after we obtain confirmation that your card is a valid number and has not been reported lost or stolen. We also verify that the "Bill To" address matches the address on the credit card used. It is not uncommon for a request for credit card authorization to fail at times. We will contact you if we experience such difficulties and you may wish to provide another credit card.
Email is not encrypted so please do not transmit your credit card number via e-mail.
Under the Fair Credit Billing Act, the maximum amount that your bank can require you pay for any fraudulent charge on your credit card is up to $50. Notify your credit card company immediately should you ever suspect a fraudulent charge on your credit card as you would for any other unauthorized charge.
eCanopy Privacy Policy
We will never sell, trade, or rent any customer or gift recipient e-mail address or personal information to any third party. Nor will we share this information with any third party except to the extent necessary to fulfill an order or when the outside party is strictly acting on our behalf with no independent right to use the information we provide. We may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to certain reputable third party vendors but these statistics will not include any identifying personal information. We may disclose personal information in the event that if we are required by law however. Accordingly, you authorize us to disclose any and all information about you to law enforcement or other governmental official as we deem necessary or appropriate with any investigation of fraud, intellectual property infringements, piracy, or other unlawful activity that is illegal and that may expose us to legal liability.
Our order form collects customer contact information such as name, address, e-mail address, telephone number, and credit card financial information needed to process and bill an order. We take numerous precautions to protect customer information and the sensitive information that is submitted to us is protected both online and offline.
The contact information is necessary to personalize and send information about orders to our customers, to fulfill and notify you of delivery, and to get in touch with you if necessary for customer service or questions about an order. We may also use customer information and the Internet Protocol (IP) address used to connect your computer to the Internet to improve the content of our site, to improve your shopping experience, and for marketing and promotional purposes.
We also collect contact information about gift recipients to ensure correct gift delivery. We may send special offers and information about new items or features to our valued customers and gift recipients from time to time. The recipient may always opt out of receiving future mailings.
Customers may join our mailing list by choosing to register on our home page or during the checkout process. You can contact us to unsubscribe and we will remove your name and e-mail address from any future mailings. A page of our site is forwarded to the specified e-mail recipient only when you use the Refer-a-Friend feature on our site.
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eCanopy.com reserves the right to refuse a sale at any time for any reason.
Weight bags can usually be filled in 20-25 lbs of sand.
Answered by:
Chaz A.
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Heidi B. from Bergen NY asked:
Do you sell replacement bags to carry a 10x10 tent?
It depends on the make and model of your tent. We do not sell universal carry bags.Â
Answered by:
Sarah B.
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Don from Atlanta, GA asked:
Do you have replacement tops for a 10 X 10 slant-leg pop-up tent?
We do not.
Answered by:
Sarah B.
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Domenic B. from Tiverton R.i. asked:
I have a restaurant with an outdoor patio that is 40' long but is 15' on one side and about 20' on the other end. Its seats about 50 people and we are looking to cover 80 to 100% of it. We don't mind maybe not covering a few tables on one side of the triangle type area. It's a summer place so we want it to cool down our patrons and protecting them from rain is secondary but important.
I recommend looking into our Celina tents for the size and space that you need.
Answered by:
Briana L.
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Chris P. from lacey wa asked:
I need a commercial HD tent that is approx 25x100 or 30x100 free span across with no posts in the middle. Do you have something like that?
We do offer a 30 x 105 frame tent with no center poles. This tent is available with either a solid white top or green/white, red/white or blue/white stripe tops. We also offer solid white sidewalls and walls with windows.
Answered by:
Tyler M. - eCanopy Product Specialist M.
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Linda from Tulsa, OK asked:
Do you have any coupon codes currently?
We will often feature a coupon promotion for certain products, as well as other site wide discounts. To be kept aware of any and all discounts and promotions we are currently offering, you may submit your email address to our coupon mailer, located within the orange "Specials and Coupons" bar near the bottom of each item page.
Answered by:
Collin C.
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Joe from Tacoma, WA asked:
I am looking for something to use in an elk hunting camp. It needs to be waterproof, possibly light snow proof, and be able to withstand some moderate winds. I also need side wall panels. It would, ideally, be high enough to be placed adjacent to my trailer and still be able to open the door. What would you suggest?
Answered by:
Brennan W. - eCanopy Product Specialist
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Mike from Buffalo, NY asked:
We need a high quality 10 x 20 vendor tent adaptable to multiple site and environmental conditions to sell our products. We need quality. What do you recommend?
We would recommend either the 10 x 20 Caravan Classic or the 10 x 20 Caravan Aluma.The 10 x 20 Caravan Classic pop-up canopy has a commercial grade steel frame and the 10x 20 Caravan Alum pop-up canopy has a commercial grade steel frame. Both have the professional grade 500 denier polyester top and both come with a stake and rope kit for staking them down.If you do not have room to stake them down with the included stake and rope kit, we do carry the Caravan Commercial Stake Kit which attaches to the legs directly. For times when you will be using your canopy and cannot stake it down at all, we recommend the Caravan Weight Bags which you would fill with sand or other solid material and strap around the four outer legs to help weight the canopy down. For convenience and ease of transport, we would recommend you purchase the Caravan Commercial Roller Bag. Please note that if you do purchase the Commercial Roller Bag, you will need to make sure you select the correct size in the drop down menu just below the pricing.
Answered by:
Dawn H. - eCanopy Product Specialist
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Mallory from Ferndale, MI asked:
I'm looking for a quote on a 10x10 branded pop up tent. I need pricing on the tent top only. I need the tent + 1 side and tent + 3 sides.
We would need to know the manufacturer of your canopy frame in order to guarantee a fit.We can do custom graphics on Caravan, Vitabri, KD Kanopy, Ohenry, Eureka and Celina brand items. You can fill out the form at the following link and upload your logo for a free quote:Canopy Custom Graphics Quote FormOur Graphics Department must actually see your logo as well as the placements you require the logo before they can provide you with a quote.
Answered by:
Dawn H. - eCanopy Product Specialist
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Cecilia from Galesburg, IL asked:
I am looking for a 10x10 red/black canopy with detachable sides that I can put my school logo on. I can't seem to find a way to do this on the website. I just want the red friar with the lettering... not on its side.
We can do custom graphics on Caravan, Vitabri, KD Kanopy, Ohenry, Eureka and Celina brand items. You can fill out the form at the following link and upload your logo for a free quote:Canopy Custom Graphics Quote FormOur Graphics Department must actually see your logo as well as the placements you require the logo before they can provide you with a quote.
Answered by:
Dawn H.
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Katherine from Los Angeles, California asked:
I would like a pop up tent, 10X10, in pink and green, with the Alpha Kappa Alpha logo. How would I get that?
You can fill out the form at the following link and upload your logo for a free quote:Canopy Custom Graphics Quote FormOur graphics department will need to see your logo, the placement you require and which parts of the canopy you need in the various colors to quote you on the price.
Answered by:
Dawn H.
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Gregg from Portland, OR asked:
I'm looking for door options for a commercial 20 x 40 pole tent. What would you recommend? It's a year round tent and we plan on heating it in the winter.
Please use the link below to view our 20 x 40 pole tent. We only recommend that you check the manual and see the specific use and follow the manufacturers guidelines to use their tents properly for security and longevity. Celina 20 x 40 Classic Pole Tent with Aluminum Poles and White Top
Answered by:
Emily
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Michael from Palo Alto, CA asked:
Does your company supply clear-top (see though) tents?
While we do have some translucent top tents that allow additional light to come through, we do not currently offer any transparent tent tops. I apologize for the inconvenience.
Answered by:
Collin C.
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Marty from Smyrna, TN asked:
Do you have a 10x10 or 10x15 that can also be used when it is raining?
I'm interested in a 50 x 80 tent, but I am going to use in a place where I can't stake it into the ground. How much anchor weight would I need for each leg?
These types of tents must be staked into the ground.
Answered by:
Dawn H.
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Joanne from San Jose, CA asked:
I'd like to get a price for a 10 x 10 EZ-Up tent, white, with logos printed on the valance. I do not have a file to provide but I am just looking for initial pricing. Do you print the logo on the fabric, or is it vinyl or sewn? What is your warranty information on your tents? What is the turn-around time?
Thank you for your interest in our custom graphics. Please use the link below for our free custom graphics quote form. Once you submit your form, the graphics department will work up a quote in about one business day. Custom Graphics Quote Form
Answered by:
Emily
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Jay from El Cajon Ca asked:
Do you sell or do you know who may sell the parts that are used to assemble the tents at the joints? I don't have a picture! But they would be for a 110% pitched roof.
We would need to know the manufacturer and model number of the tent to answer your question as parts are not universal.
Answered by:
Dawn H.
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Gia from Sonoma, CA asked:
If you have a frame tent with walls in an enclosed patio with high stucco walls, must it be staked? We want to put it right against the walls on three sides. It measures 20 x 30.
The manufacturer always recommends anchoring down the tents.
Answered by:
Dawn H.
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Treva from North Carolina asked:
What colors do you have for tents?
Depending on the type of tent you order, we can customize the color to be any you desire. You can fill out the form at the following link and specify your color code for a free quote: Canopy Custom Graphics Quote Request Form .
Thank you for your interest in our products. We've received your question and will get back to you shortly — usually within the hour but always within 1 business day. To ensure you receive our response, please add our email address ([email protected]) to your email whitelist or address book.
In the meantime, while we prepare our response, keep an eye on your inbox for an email from us. We'll be sending you our exclusive Buyer's Guide, packed with valuable information to assist you in making the best decision for your needs.
If you have any further questions or need immediate assistance, feel free to reach out to us directly at 1-800-445-5611.
If you think eCanopy.com doesn't know a whole lot about tents, you've got another thing coming. Tents are a huge part of our business, so we've made it absolutely imperative that we continually strive to offer the highest quality tents for sale from the most reliable makers to our customers at reasonable prices. After all, we've built our business by creating customers who love shopping with us and recommend us to friends, so we never lose sight of the facts that happy customers are our key to success.We keep customers happy by giving them the largest selection of the finest pop up tents, party tents, garden tents, tent package deals, and more that can be found anywhere. Once we've got the collection assembled, we went through and priced all of our tents that other stores either can't or won't match.
It's a pretty simple formula, actually, and that kind of straightforward approach to tent sales and customer focus is what keeps us growing year after year. eCanopy.com is without equal on the internet or in any store when it comes to quality of tent for sale, tent pricing, and helping customers get exactly what they want in a tent quickly and easily.