By Jeff from Newe Paltz NY on March 14, 2012
Is it waterproof?
By Tommy H. on March 14, 2012
No, like most pop up canopies, it is only water resistant and not waterproof. We do carry a manufacturer that makes waterproof canopies found here: Vitabri Canopies
By Dan Ahearn from York.PA on June 5, 2012
What is the warranty on this tent and does it come with a roller bag? Would it be possible to get a black frame?
By Tommy H. on June 6, 2012
This has a 2 year warranty against defects. We only carry this with the standard grey frame. The package deal comes with a roller bag. You can locate that here
By Harold Hartman from Jefferson City, MO on August 17, 2012
We saw one of your products at the Outer Banks last week - it looked really nice. We saw it after the wind picked it up and turned it upside down. The action apparently broke the horizontal frame, even though the shelter had four weight bags attached when this happened.
What could have been done differently? Do you make a product designed to protect against this sort of thing?
By Dawn H. on August 17, 2012
Answer:Pop up canopies are not designed to withstand windy conditions. All manufacturers recommend taking them down when the wind rises enough to pose a danger to the canopy.
By Clay Murray from San Diego on December 3, 2012
I'd like to order two canopies for a sports radio station name/logo change.
By Magan B. on December 3, 2012
We will need to see your logo before we can send you a quote. Please note that we cannot print on the package deals, as the printing has to be done prior to the tent being sewn together.
You can fill out the form at the following link and upload your logo for a free quote: Canopy Custom Graphics Quote Request Form
By Farid from Herndon, VA on April 16, 2013
I am going to participate in an event, that requires the following, "flame-resistant treatment, NFPA 701 rating. Certificate of flame-resistance must be present at the event." Do you have a 10x10 that meets both requirements?
By Tommy H. on April 17, 2013
We have a good few that are rated NFPA-701 certified. Unfortunately so few of those include documentation. However, we do have theCelina 10 x 10 Fast Shade
By Drausin from Hillsboro, OH on June 4, 2013
Is this top available in Green?
By Tyler M. on June 4, 2013
Yes, you can get this package deal with a green top. Simply select "Green" in the drop-down menu titled "Choose Color" under the pricing information on this page. For a better value, you may want to consider ordering the Caravan 10 x 10 Displayshade Canopy Value Package + 4 Sidewalls
. With that package deal, you get four sidewalls (the sidewalls will be white, regardless of the top color your choose), a roller bag and a stake kit in addition to the canopy frame and top.