By james tiberii from wayland, ma on July 23, 2012
What is the warranty on this product?
By Dawn H. on July 24, 2012
Answer:It has a one year warranty against manufacturing defects. This does not cover wind or other weather damage or damage caused by improper anchoring. If purchased, please be sure to read your entire manual for correct usage.
By Rita from California on September 22, 2012
Does your company provide assembly for the Southern California area?
By Magan B. on September 24, 2012
Answer:Unfortunately, we do not offer assembly services. You may wish to check your Yellow Pages for licensed handymen or contractors.
By Charles from Waynesboro VA on January 14, 2013
How difficult would it be to lower to overall height of 7X12 A-Frame to about 6 feet? Can I download a construction manual?
By Tommy H. on January 15, 2013
We do not recommend altering the shelter as this will void the warranty. You may download a manual by clicking here.
By Dave from PA on March 5, 2014
What are the dimensions of the door?
By Suzanne from Rochester, MN on June 30, 2014
Do these tents have trouble with moisture collecting inside from the ground?
By Dawn H. - eCanopy Product Specialist on July 1, 2014
Answer:We have had no reported problems of this. However, the manufacturer does not state that it cannot happen.
By Ron from Hot Springs, AR on January 21, 2016
The 7' x 12' King Canopy Part Number: G0712 is reported on some websites to include a 6oz cover while this ad says the same model is a 9 oz material. Which weight is accurate? Also, some websites offer various color options for this model. Do you have the 7' x 12' model with 9 oz. cover material available in a green or brown color?
By Emily - eCanopy Product Specialist on January 21, 2016
Answer:Thank you for your inquiry. The King Canopy Enclosed 7 Foot x 12 Foot A-Frame Garage Canopy we carry is only available in grey and the material is a Heavy-duty 9 oz. (245 g/sq. m.) silver polyethylene cover.
By Paul from NH on October 15, 2016
How wide is the door opening? I have a Harley Davidson Trike that is 59" wide and 9 feet long to fit inside.
By Darnarius on October 17, 2016
Answer:This door opening is 5'4" at the bottom and 4'4" at the top.
By Don from IL on December 22, 2016
What is the door opening height and width?
By Sarah on December 22, 2016
Answer:Those dimensions for the door are: 6'7" Wide Bottom / 5'3" Wide Top / 5'6" High.