By Dawn from Tampa, FL on April 22, 2017
I note this shade comes with kit/ fittings. But, what about poles? This would be over a pool area and there are not trees, etc. to tie it down. I need ground poles to install. What do you advise?
By Darnarius on April 24, 2017
Answer:We only offer the installation kit and fittings with this option. Most of our customers have trees or poles nearby that they already they use to hang the sail. You may want to check with Coolaroo directly to see if they offer poles.
By Michael from Houston, Texas on July 20, 2014
The dimensions say 23'. Is this length the same between all three corners?
By Dawn H. - eCanopy Product Specialist on July 21, 2014
Answer:Yes, all sides are the same measurement.
By Michelle from Arkansas on July 23, 2014
Is this 23' on each side?
By Dawn H. - eCanopy Product Specialist on July 23, 2014
Answer:Yes, it is 23 feet on each side.
By Wendi from LA on August 10, 2014
Does it allow rain to pass through? Does the lighter color still block the sun and Keep things cool?
By Dawn H. - eCanopy Product Specialist on August 11, 2014
Answer:Yes, it will allow the rain to pass through, although in a heavy downpour it may take longer for all of the water to pass through. Regarding the color, we have not had any feedback from customers or the manufacturer whether lighter colors or darker colors keep things cooler.
By Jon from Denver, CO on February 18, 2015
I am looking to use this (or several of them) to cover a large space that is approximately 30' x 40'. How would these attach to each other or to poles/the building?
By Dawn H. - eCanopy Product Specialist on February 18, 2015
Answer:If you choose the hardware kit, it will consist of (2) x 6 mm hook turnbuckle, (3) x pad eye and (1) x snap hook. This hardware can be used to attach them to poles or the building and you can also attach chain or rope to them if more room is needed.
By John from St. Paul, MN on May 20, 2015
Could I get the fire retardant specifications for this Coolaroo Ultra 23' Triangle Shade Sail?
By Collin C. on May 20, 2015
Answer:Per the manufacturer, the poly fabric weave of this product is not flame resistant or flame retardant.
By Bill from Jacksonville, FL on May 26, 2015
What exactly do I get with the installation kit that is included with this Coolaroo Ultra 23' traingle shade sail?
By Emily - eCanopy Product Specialist on May 26, 2015
Answer:Installation kit option is comprised of 10mm 316 marine grade stainless steel fittings for the Coolaroo Ultra 23' Triangle Shade Sail.
By Joe from Las Cruces, NM on July 6, 2015
Does this Coolaroo Ultra 23' Triangle Shade sail measure 23' x 23' x 23'?
By Emily - eCanopy Product Specialist on July 7, 2015
Answer:That is correct. The Coolaroo Ultra 23' Triangle Shade Sail with Kit Option does measure 23 x 23 x 23.
By Manny from Seal Beach, CA on July 24, 2015
How much does this Coolaroo Ultra 23 foot triangle shade sail with kit weigh?
By Brennan W. - eCanopy Product Specialist on July 27, 2015
Answer:Per the manufacturer, this shade sail weighs 16 pounds.
By Joe from Tulsa, OK on May 4, 2016
This states 23 feet. What does that mean? What are the lengths of all sides of this shade kit?
By Will M. - eCanopy Product Specialist on May 5, 2016
Answer:The Coolaroo Ultra 23' Triangle Shade Sail measures 23' on each side.
By David from Las Vegas, NV on April 4, 2017
I'm looking for a Triangle Shade Sail Coolaroo for a pool area; is it best to use one big shade or two smaller ones in windy weather?
By Darnarius on April 6, 2017
Answer:That would totally depend on your preferences for your deck set-up. This change will not have an affect on performance.
By Dan from florida on February 14, 2016
What are the actual dimensions per side?
By Emily - eCanopy Product Specialist on February 15, 2016
Answer:The Coolaroo Ultra 23' Triangle Shade Sail is 23' on each side.
By Nancy from WV on February 19, 2016
Answer:We never measured the exact dimensions. We used 1/8" cable to attach to support posts and therefore were able to adjust dimensions as needed. We set the supports about 26 feet apart. The fabric has a good deal of stretch to it.
By Jon from Albuquerque, NM on March 21, 2016
We are installing three 23' sails.. What is the ideal distance apart to install the posts? How much leeway will your ideal distance give me?
By Emily - eCanopy Product Specialist on March 22, 2016
Answer:You will need to allow for 23-28" on each end of the Coolaroo Ultra 23' Triangle Shade Sail with Kit Option for installation.
By Scott from Albuquerque on March 21, 2016
Can I get a template of how to set my poles for the shade to fit properly?
By Justin R. - eCanopy Product Specialist on March 21, 2016
Answer:The manufacturer does not offer a template showing specific installation guidelines. However, this item measure 23 x 23 x 23, so your poles will need to be placed in a triangle matching these measurements.
By Tom from Katy, TX USA on March 8, 2016
For installation, does the 10% allowance for the anchors to be on each end? If my sail is 23' I assume my allowance would be 28 inches on each end, is this correct?
By Justin R. - eCanopy Product Specialist on March 8, 2016
Answer:Your estimate is correct, you would need to allow for 23-28" on each end.