By Dave from Colorado on July 4, 2012
Does "50+ UPF mean that the canopy is lined?
By Chris C. on July 5, 2012
Answer:This canopy top is not lined. However, only 2% of the sun's UV rays will penetrate the cover's fabric.
The Quikshade line of canopies we offer, do have an Aluminex backing which blocks 100% of UV rays.
By Ann from Pittsburgh, PA on July 16, 2012
I am very interested in this particular canopy; however, does it come with sidewalls or siderails? Thank you. I would also like my logo on this canopy.
By Tommy H. on July 16, 2012
This one does not come with walls, nor can we print on it. However, you can fill out the form on our website to get a free quote for Canopy Custom Graphics.
By Wayne Halbert from Harlingen, TX on July 20, 2012
Is the top vented?
By Tyler M. on July 20, 2012
Answer:No, the top is not vented on this canopy. While we do have some 10x10 pop-ups that have a ventilated top, unfortunately we do not offer any 12x12s that do at this time. If you are interested in a 10x10 with a ventilated peak, please let us know and we will be happy to provide more information.
By Margaret from New York, NY on July 30, 2012
I need to set up the canopy on a sidewalk. How stable is the canopy when set up on cement?
By Dawn H. on July 30, 2012
The unit is stable but we would recommend you use Weight Bags
since you will not be able to anchor it down.
By M from New Jersey on December 2, 2012
Is the top waterproof? If not, do you offer a 12 x 12 popup like this with a waterproof top?
By Magan B. on December 3, 2012
By Tina from OH on April 28, 2013
Is the canopy vented?
By Magan B. on April 29, 2013
Answer:There is no vent in this canopy.
By Dean from Burke, Va on May 31, 2013
Can I buy an extra cover for this tent?
By Tyler M. on May 31, 2013
Answer:To get an extra cover for this model, please contact ShelterLogic directly at 1-800-397-0192. We do not sell these covers individually.
By Lee from Warren, OH on July 7, 2013
Are there side walls for this canopy?
By Tyler M. on July 8, 2013
Answer:Unfortunately, no. ShelterLogic does not make sidewalls for their pop-up canopies. We apologize for this inconvenience.
By Mike from NJ on September 29, 2013
I am looking for a shelter to park my original antique Mini Cooper under while we spend January through March in Florida. I would prefer a water resistant one that is either 10x12 or 12x12. I would also prefer screen sides or solid sides. What would you recommend? The car is 10' 2" long and 5' wide.
By Emily on September 30, 2013
By Kathi from Playa Del Rey, CA on May 29, 2014
I am looking for a 10x10 Canopy to park by VW Convertible under, and I live less than a mile from the Pacific Ocean. So far, I have purchased so far 3 of the 10x10 pop up shelter with the little stakes that go in the ground, but because the tops are not vented, when we get the winds that can come up from the Ocean, the wind gets under it, and picks it up and then it gets destroyed.
Does anyone made one where the top is vented, so the wind won't pick it up and carry it away?
By Dawn H. on May 29, 2014
By Gregg from Oceanside, CA on June 26, 2014
Is there a warranty, and may I read it?
By Chris C. - eCanopy Product Specialist on June 26, 2014
Answer:Certainly. You may read through Shelterlogic's warranty information on their site here:
By Debby from Wa on June 16, 2014
What is the height of the sides of this canopy? Also, what is the weight?
We'd like to use it to shelter expensive music gear and PA equipment. Is this the right canopy for us? We do feel 12x12 is the best size.
By Dawn H. - eCanopy Product Specialist on June 16, 2014
The side height at its highest setting 6'-11". If this is the size you need, it will work for you in fair weather. It is not waterproof so it would not be a good shelter for rainy weather. You would need to find something that has a polyethylene top which is not available in pop up style canopies. The closest pop up canopies with have with a water proof top is the 10 x 10 Vitabri
or the 10 x 15 Vitabri
By Ron from Oxford, OH on June 24, 2014
Answer:There are no sides, this canopy is open. It is a nice, inexpensive canopy, and it works fine as a rain and sun shelter, as long as the rain or sun is coming straight down. If you need a shelter with sides, I suggest you look at other tents.
You spent $$ on your expensive music gear and PA equipment, why wouldn't you spend $$ to protect your stuff? BTW, 12X12 is a great size, we use ours as a festival jamming canopy in the campground, and we can get a fairly large group of musicians under it.
By Henry from Blountville, TN on September 17, 2014
Is this canopy waterproof?
By Dawn H. - eCanopy Product Specialist on September 17, 2014
It is water resistant, but not water proof. The only actually water proof canopy we have is the Vitabri canopy
By Ashley from Rome, NY on October 16, 2014
Is the underside of the canopy top solid black as well?
By Emily - eCanopy Product Specialist on October 16, 2014
Answer:Yes, the top is solid black both on top and the underside.
By Jeff from Charleston, SC on January 6, 2015
How does this canopy tent compare to the Caravan Aluma 10 x 10 Canopy with the Professional Top?
By Dawn H. - eCanopy Product Specialist on January 6, 2015
The Caravan Aluma has a much stronger frame. Also in the event that there is any damage to the canopy, replacement parts are readily available. You can also purchase the 10 x 10 Aluma Package Deal
which will come with a roller bag and removable side walls for shade.
By Marjorie from Kennesaw, GA on September 14, 2016
What is the weight of the ShelterLogic Pro Series Pop Up Canopy Tent 12' x 12?
By Hiep from San Jose, CA on March 14, 2017
I need to replace the top cover. Please advise.
By Sarah on March 14, 2017
Answer:You will need to order that from ShelterLogic.