By Mike Durant from seattle, washington on February 23, 2012
Does this canopy have a full truss frame including diagonal and peak support?
Also what size are the legs and are they square or round tube?
By Dawn H. on February 23, 2012
Answer:Yes, it does have a full truss frame. The outter legs are 1-1/4" diameter and are square.
By Barbara Davis from Parrish, Florida on March 6, 2012
Does this tent have replacements available?
By Dawn H. on March 6, 2012
By Chris Nite from fort worth, texas on April 1, 2012
I have a canopy frame and a old top. We want to make a new top for it since the frame is in great shape. What I am not sure is if your company made this frame or not. I ran the patent sticker and it came back to your company so I'm sending you pictures of the frame to see if it is one you made or not. If it is then I will need a quote for a new top.
By Magan B. on April 2, 2012
By greg henley from Templeton, CA on April 5, 2012
I would like this is in white with olive green company logo on each valance and an "icon" logo placed on each of the 4 "triangle" shaped peaks. How much added cost is this to the pop up? Also, what is delivery time?
By Dawn H. on April 5, 2012
To get a quote for custom graphics we will need a little more information and will need to see your graphics. Please fill out the form at the following link:
Custom Graphics Quote Request Form
By Scott Poser from Peterborough, ON, Canada on May 22, 2012
Looking for a canopy for a traveling soccer team so we need something with easy set-up, light and portable (fits into the trunk of most cars). Is this the best option you have? The walls are necessary for bad weather.
By Dawn H. on May 22, 2012
Answer:Yes, it fold up to only 51" long.
By Carolyn Bell from San Pedro, ca on June 4, 2012
Can you get black side walls?
By Tommy H. on June 4, 2012
By Bob Hearing from Portland Oregon on June 5, 2012
Are the aluminum legs of a honey comb construction or just square tubing?
By Tommy H. on June 5, 2012
Answer:This canopy uses square tubing.
By Jeff from Boston, Massachusetts on June 5, 2012
I am a fairly strong male of average height. Can I safely put this up myself if I had to? If so, how long might it take the first few times until I get used to it?
Could I fit it disassembled in a small SUV?
By Dawn H. on June 5, 2012
Answer:Yes, though we recommend two people to avoid putting stress on the frame. If assembling yourself you need to raise one leg height adjustment at a time to avoid putting stress on the frame. The folded dimensions of the canopy are 51" x 10" x 9.5" so it will depend on the size of your SUV.
By nick gleysteen from boston, ma on June 24, 2012
if you have two caravan 10x10 tents assembled next to each other & it rains, is there a tarp mechanism to prevent rain coming down between the two tents?
By Tommy H. on June 25, 2012
Yes. Caravan offers a rain gutter for their tents. You can see that at the following link:
Canopy Rain Gutter
By Susan ford from Eastham, MA on July 7, 2012
I have this tent but need a replacement arm from one post to top of tent. Could you give me a price?
By Tommy H. on July 9, 2012
By nick gleysteen from boston, ma on June 25, 2012
what is the difference between Caravan 10 x 10 Displayshade Canopy Value Package + 4 SideCaravan and 10 x 10 Aluminum Canopy Package Deal + 4 Sidewallswalls?
By Tommy H. on June 25, 2012
Answer:The Caravan 10 x 10 Displayshade Canopy Value Package is made of steel while the 10 x 10 Aluminum Canopy Package Deal is made of Aluminum.
Aluminum is lighter but steel is stronger.
The 10 x 10 Aluminum Canopy Package Deal folds up smaller than the other canopies do.
By Susan from New York on June 28, 2012
What is the largest height from the ground to the bottom of the actual shade? I want to see if an 84" high door will open under it if placed against a building or will it catch on the canopy.
By Tommy H. on June 28, 2012
Answer:These have a 7 foot clearance.
By Marki from Oakland,CA on July 1, 2012
What is the height of the front flat piece? I would like to buy stencil letters for the front but want to know how much room I have.
By Dawn H. on July 2, 2012
Answer:it is 100" long and 10"
By Doug Hall from Grandview, Washington on July 20, 2012
My frame work is still in good condition, I would like to only purchase the covering portion, is this possible?
By Tyler M. on July 20, 2012
By Regina Sudman from Saint Marys, Ohio 45885 on August 6, 2012
I have a white canopy top and it has turned yellowish brown, What can I clean it with?
By Chris C. on August 6, 2012
Answer:We recommend using a mild detergent and a soft brush, you can rinse down your canopy with a garden hose. Just ensure the top is completely dry before you fold and store it.
By Michelle from Johnson City, TN on September 4, 2012
Does this have a vented top? What is the benefit of having a vented top?
By Tommy H. on September 5, 2012
Answer:It does not have a vented top. A vented top is useful for letting heat escape from the canopy instead of building up inside. It is typically also decorative.
By Walter Gorman from Rutherford, NJ on October 2, 2012
I need to get a logo on this tent. What's that cost?
By Dawn H. on October 2, 2012
By earl galindo from Boise, Idaho on October 16, 2012
How do I find a replacement top?
By Tommy H. on October 16, 2012
By Carol from Santa Ana, CA on October 8, 2012
We are considering purchasing 20 of these. Do you accept purchase orders?
By Magan B. on October 8, 2012
Answer:We do accept POs. Please contact customer service for more details. The email address is email@example.com.
By Abbey from Peoria. IL on October 12, 2012
It says that the package deal includes 4 sidewalls. If I am looking to get this in black, will the side walls also be black? I see I would pay an extra $50 to make the top black, but what about the sides?
By Magan B. on October 12, 2012
By dolma Tsering from Pinole, CA on October 24, 2012
Is this canopy heavy enough to withstand a heavy storm? I need to use it in a farmer's market, and my previous tent's leg broke. Will this work?
By Magan B. on October 24, 2012
Answer:This tent is intended to be a shade canopy. It will not tolerate a storm. None of the pop up tents are storm rated.
By Amy Wolfe from Louisburg, NC on October 29, 2012
I'd like pricing on a white Caravan Traveler 10 x 10 canopy package deal imprinted with one color logo. Please including any taxes, setup fees, and shipping costs.
By Magan B. on October 29, 2012
We will need to see your logo before we can send you a quote. Please note that we cannot print on the package deals. The printing has to be done prior to the tent being sewn together.
You can fill out the form and upload your logo for a free quote at the following link: Canopy Custom Graphics Quote Request Form
By Ben McRay from San Jose, CA on November 11, 2012
I do not need sidewalls!
By Magan B. on November 12, 2012
Answer:This item is not available without walls. However, the walls are completely removable.
By Lisa Whitehead from Denver on December 10, 2012
Do you customize?
By Tommy H. on December 10, 2012
By Chelle from Los Angeles, CA on January 24, 2013
Where are your color samples?
By Tommy H. on January 24, 2013
You may find an example of the Caravan Canopy colors on the Custom Graphics Quote Form.
Please note that these are only examples and colors may not look the same on every computer.
By Daniel from Huntington Park, CA on January 29, 2013
Can you personalize the canopy?
By Magan B. on January 30, 2013
We cannot print on the package deals because the printing has to be done prior to the tent being sewn. Please fill out the form at the following link and upload your logo for a free quote: Canopy Custom Graphics Quote Request Form
By Elton from Galveston, Texas 77550 on February 6, 2013
Do you have this canopy in gold?
By Tommy H. on February 6, 2013
Answer:Yes. This canopy can come in Gold color.
By Lindsey Richardson from San Diego, Ca on February 11, 2013
I am curious how much a 10 by 10 canopy is. We would want it to be red, portable and with our logo.
By Dawn H. on February 12, 2013
By butch muddiman from West Harrison, IN on February 12, 2013
Can I just buy the cover?
By Dawn H. on February 12, 2013
By Eric Burress from Rockwall, Texas on February 22, 2013
Can I get a quote for a basic 10x10 Canopy that will be customized with a logo? It is for the non-profit Habitat for Humanity. I would prefer a blue one with our logo. We don't have much of a budget so anything you can do will help.
By Tommy H. on February 22, 2013
We cannot print on the package deals because the printing has to be done prior to the tent being sewn.
Please fill out the form at the following link and upload your logo for a free quote: Canopy Custom Graphics Quote Request Form
By Wills from Florida on February 14, 2013
Does the canopy have to be removed from the frame for everything to fit in the bag?
By Tommy H. on February 15, 2013
Answer:While it is possible to store the canopy with the top on it, we recommend against doing so as this can cause wrinkles, creases, and even damage. The moving parts of the closing frame can pinch the top and cause a hole.
By Seanna from Seattle, WA on April 18, 2013
What are the bag dimensions?
By Magan B. on April 18, 2013
Answer:The roller bag dimensions are 50.5" x 12" x 12".
By Katherine from Oxford, MI on May 26, 2013
Is there a mosquito netting available for this tent?
By Magan B. on May 28, 2013
Answer: Mesh wall panels
are available for purchase separately. Please note that the price is per 10' section.