By Bob from Lake Placid, NY on July 15, 2014
I am looking for an aluminum 10 X 10 caravan canopy with insect screens. Do you have that?
By Dawn H. - eCanopy Product Specialist on July 15, 2014
By Dick from Kansas City, KS on March 22, 2013
Does Caravan have shade awnings for their canopies?
By Tommy H. on March 25, 2013
Answer:No. Caravan does not have a awning for their canopies. This is an EZ-Up brand feature.
By Greg from IN on April 15, 2013
Is there a difference between the aluminium and steel versions of the Caravan Canopies?
By Tommy H. on April 15, 2013
Answer:Since you do not specify a model, lets use the Classic and Aluma as examples. The Classic and Aluma are the same product except the Classic has a steel frame whereas the Aluma has an Aluminum frame. Steel is a more durable metal. It will resist bends and nicks and dings much better than aluminum will. Since it is heavier, it is harder to blow over. On the other hand, aluminum is much easier to work with, being lighter. Also because it is lighter, it will put less stress on its own frame which can increase the canopy lifespan beyond that of steel if it is well taken care of. Aluminum will not rust even if it is scratched so it is good for sandy and saltwater environments like the beach.
By Irma from Tucson, AZ on April 17, 2013
Do you carry replacement canopy covers?
By Tommy H. on April 17, 2013
By John from CA on May 2, 2013
What does the Caravan 10 x 10 "Displayshade" Canopy with 4 Sides come with?
By Tommy H. on May 2, 2013
Answer:It has a 500 Denier polyester top, a 48 pound steel frame, and includes 4 walls, a roller bag and a stake kit.
By Ken from Santa Rosa, CA on October 1, 2013
What's the difference between the 10x10 Displayshade and the Traveler 10x10? I leave mine up all year and like the ability to purchase tops and sides. Do both of these have that capability?
By Emily on October 1, 2013
Answer:Yes, the Caravan Displayshade and the traveler frames can be used with the Caravan sidewalls, and Caravan tops only. The difference is the Traveler is a mid grade aluminum and the Displayshade is a mid grade steel.
By Marley from San Diego, CA on May 10, 2013
Do you have a flag pole attachment for a Caravan tent?
By Tyler M. on May 13, 2013
Answer:Unfortunately, no, there are no flag pole add-on options for our canopies. We apologize for this inconvenience.
By Sherry from OH on May 11, 2013
How can I clean my Caravan canopy?
By Dawn H. on May 13, 2013
Answer:The manufacturer suggests you use a light soap solution and a soft rag.
By John from Minneapolis, MN on June 3, 2013
What is the difference between the Displayshade & Caravan Traveler? Do the top sides on these model use Velcro or are they zippered? Are the sides of the Alumashade zippered or Velcro?
By Tommy H. on June 3, 2013
Answer:The Displayshade is a model of instant canopy made by Caravan Canopy. It is an all steel frame, whereas the Traveler is partially aluminum, and partially steel, and folds up in such a way that it is only about 4 feet tall when it is put away which makes it easier to travel with. These have Velcro straps which attach the walls and the top to the frame, and the walls have zippers on the sides which zip to one another. This is also true for the Alumashade.
By Dakota from New Ellenton, SC on June 19, 2013
Do you have a replacement frame for a 10x10 Caravan Canopy?
By Tyler M. on June 20, 2013
Answer:Yes, we sell all the Caravan 10' x 10' frames separately, as well as a couple of other models by other manufacturers, however we will need to know manufacturer/model you need before we can help you find the correct replacement frame.
By Christine from East Jordan, MI on July 18, 2013
Can I get a replacement frame for my Caravan Canopies?
By Magan B. on July 18, 2013
We sell replacement frames for Caravan brand canopies. Please visit our Canopy Accessories
section. Then on the left of the screen, please check the box for Caravan Canopy and the box for frames. This will pull up the complete selection.
By Catherine from Salem, MA on July 26, 2013
The canopy top sags and holds water and sometimes drips inside, is this a common problem with the canopy?
By Tommy H. on July 26, 2013
Answer:This is a common problem with almost every pop-up canopy regardless of brand. They are not designed to withstand rain. They are shade shelters.
By Len from FL on November 4, 2013
I have a Caravan canopy, 10 x 10, which has been stored indoors, except when in use, which is very little (4 times a year). It is approximately 5 years old. When I used it this weekend, we had a light rain, and it leaked through the top. It appeared that the moisture accumulated into drops on the underside of the top, thereby getting my display wet. Why did that happen?
By Chris C. on November 4, 2013
Answer:Unfortunately, Caravan's tops for their pop up style canopies are only water resistant, not waterproof. The top will keep a passing shower off, but as the top becomes saturated, water will begin to leak through or pool on the top itself.
By Len from The Villages, FL on November 4, 2013
Is there a product that could be used to improve the water proof capability of the canopy?
By Tyler M. on November 5, 2013
Answer:We have had several customers use Scotchgard on canopy tops to help with water resistance. However, please note that any such practice does void the warranty on the canopy top, so use it at your own risk.
By Lee from Spokane, WA on December 31, 2013
I have a 10 X 10 Caravan Canopy . Does it meet fire resistant requirements NFPA-701?
By Emily on January 2, 2014
Answer:Yes, the Caravan 500 denier canopy tops have the NFPA-701 and the CPAI-84 Flame Certified.
By Ray from Trail Creek, Indiana on February 4, 2014
Can the attached (or structural) center canopy post be removed? Or replaced with a shorter post (for stability)? It is a 10x10. I have to plan a show layout but my ceiling prevents full height. Snow prevents doing it outside.
By Emily on February 4, 2014
Answer:For safety reasons, the Caravan must be fully set up. The top will not fit correctly, the slack will not be taken out, as well and will not have the visual effects or the water shed that tops may need to have.
By Myrna from Lahaina Maui Hawaii on February 25, 2014
I just need to replace my tent I need a rain proof replacement. I currently have a caravan 10x10.
By Tyler M. on February 25, 2014
By Kathy from Bay Area, California on May 28, 2014
I am a photographer and I need a small white pop tent for photographing people. Looking for a size that is close to 4x4.
By Dawn H. on May 28, 2014
I apologize but we do not have any in exactly that size. The smallest pop up tent we carry is 5 x 5
By Linda from Sacramento, California on May 29, 2014
Looking to purchase 4 E-Z Up Canopies, 10 x10, Royal Blue but want to put our logo on them on two sides. Can you accomodate this order?
By Dawn H. on May 29, 2014
If you are looking for the actual E-Z UP brand canopies, we are unable to do graphics on them. We can do custom graphics on Caravan, Vitabri, KD Kanopy, Ohenry, Eureka and Celina brand items. You can fill out the form at the following link and upload your logo for a free quote:
Canopy Custom Graphics Quote Form
By Denise from Booney Lake WA on May 31, 2014
Is there any way to get rid of the mildew on a 10x10 caravan canopy that has been there for less than a year?
By Dawn H. on June 2, 2014
Answer:Once mildew appears on your canopy, there is not much that can be done to get rid of it. But you can prevent it from getting worse. Make sure to clean your tent well and it is completely dry before storing away. Most mildew begins when the fabric is stored away wet. Any damage caused by mildew is usually not covered under warranty.
To wash a canopy top, place top on the frame at lowest setting and rinse down with garden hose. Take a mild detergent and use a soft brush for soiled spots. Do not brush graphics. Allow the top to dry completely before storing.
By Chuck from Dallas, TX on June 16, 2014
On the 10x10 commercial, are there sides available in clear that meet the fire codes?
By Dawn H. - eCanopy Product Specialist on June 16, 2014
Answer:No, the clear walls do not have a fire rating.
By Steve from Brighton, CO on July 31, 2014
Do you have a flame certificate for a 10 x 20 tent? Do they all have flame certificates or just certain models?
By Dawn H. - eCanopy Product Specialist on July 31, 2014
We have several flame certified canopies
. While most will have the CPAI-84 tag sewn into the top, only the Caravan brand
canopies will also have the NFPA-701 tag on the inside of the canopy top in addition to the CPAI-84 tag. The only exception to this is the Caravan M-Series Pro.
By Dave from Laughlin, NV on October 25, 2014
Do you offer canopy replacement fabric for repairs?
By Emily - eCanopy Product Specialist on October 27, 2014
By Jane from Talahassee, FL on December 21, 2014
Which way should I lay my canopy down for long term storage, vertically or horizontally?
By Emily - eCanopy Product Specialist on December 22, 2014
Answer:Vertical would be the best for storage so the frame will rest on its feet inside the storage bag.
By Rebecca from Boise, ID on February 9, 2015
What is the difference between the Craft Show and the Caravan Classic with Professional top canopies? Do you print logos on canopies?
By Dawn H. - eCanopy Product Specialist on February 9, 2015
The Craft Show canopy is made of light weight steel while the Caravan Classic is made of commercial grade still. However, the Craft Show canopy has the addition of weight bags in the package.
We do still offer printing but we cannot print on package deals as the printing must be done before the canopy is sewn together.
You can fill out the form at the following link and upload your logo for a free quote:
Canopy Custom Graphics Quote Form
By Scott from Round Lake, IL on March 18, 2015
Do you carry a canopy that is either 8x8 or 10x10 and that is shorter than 59" when collapsed?
By Brennan W. - eCanopy Product Specialist on March 18, 2015
By James from Windermere, FL on March 16, 2015
I need parts for a Caravan Aluma 10' X 15' Canopy with Professional Top. I need bolts and nuts for the joints. Do you carry these?
By Dawn H. - eCanopy Product Specialist on March 16, 2015
You can choose the Aluma parts
you need using our diagram and drop down box.
By Kathleen from GA on May 5, 2015
How do you clean your Caravan tents? Are they machine washable? Do I need to re-waterproof them after cleaning?
By Dawn H. - eCanopy Product Specialist on May 5, 2015
Answer:They are not machine washable. The manufacturer suggest you clean them with a light soap solution and a soft cloth. This will not affect the water resistance of the canopy.
By Gail from North Branch, MN on September 17, 2015
Do we need to remove the canopy top each time we take it down?
By Emily - eCanopy Product Specialist on September 18, 2015
Answer:Thank you for your inquiry. It is recommended that you take the top off each time you fold up the frame. This will avoid the fabric from being pinched in the moving components of the frame that can cause damage.
By Wayne from CT on September 18, 2015
Do you carry a Caravan canopy that has the cross truss frame?
By Emily - eCanopy Product Specialist on September 18, 2015
By Morris from Springfield, MA on September 21, 2015
Do you have the instructions for folding up Caravan canopy frames?
By Emily - eCanopy Product Specialist on September 22, 2015
Thank you for your request. Please use the link below to view the Caravan Canopy manual per your request.
By Wayne from Warwick, RI on September 25, 2015
I want to replace my Caravan Tent carrying case. The case is black and 64 inches long and each side is 1 foot in width. The bag has two wheels at the bottom. What would you suggest?
By Brennan W. - eCanopy Product Specialist on September 25, 2015
By Chris from Naples, FL on December 24, 2015
Which 10x10 canopy comes with zippered sides?
By Emily - eCanopy Product Specialist on December 28, 2015
Answer:The walls to the Caravan package deals will zip at each frame leg to enclose the tent.
By Kevin from Kansas City, MO on October 17, 2015
How do you erect the sides on the frames of Caravan canopies and Caravan tents?
By Emily - eCanopy Product Specialist on October 19, 2015
Answer:Thank you for your inquiry. The sidewalls have velcro straps at the top that hang from the frame and the walls will zip up to completely enclose the canopy.
By Mike from MD on October 30, 2016
I'm looking for Heavy Duty solid side walls for a 12 x 12 straight leg canopy.
By Kevin E. - eCanopy Product Specialist on October 31, 2016
Answer:Unfortunately, we do not carry any 12' sidewalls for straight leg canopies: only slant leg. I'd recommend contacting the manufacturer of your canopy.
By Deirdre from Santa Monica on March 11, 2016
We need 6 commercial quality sturdy 10 x 10 canopies with walls and roller bags for our college campus. Could you please advise which ones we should be ordering?
By Emily - eCanopy Product Specialist on March 11, 2016
By Robert from La Porte, TX on March 25, 2017
Some of my poles bent due to a storm. Do you have replacement parts available?
By Sarah on March 27, 2017
We do sell replacement parts for Caravans. The ones we offer can be found here
. Please note they are make and model specific.
By Ann from Freeland, WA on October 12, 2016
We purchased a charcoal grey 10 X 10 Craft Show Caravan Canopy kit in June, 2016 (best I can remember). We have had it up all summer and now into the fall. We love the quality. However, the charcoal grey canopy top is fading to a blue-ish purple, which is not the look we anticipated or expected. We certainly expected fading to occur as we keep it up year around, but we're disappointed in the bluish-purple color. Since it's in the front of our home, we are a little more particular and also surmise that the bluish color will get worse as the color continues to fade. What can you tell me about our problem with this color?
We had a green Quik Shade prior to this Caravan and we had it up for one year. Yes, it faded, but faded to lighter green. Thank you for your help.
By Darnarius on October 13, 2016
Answer:Any of the covers will fade over time as these are not designed to be set up and left up for extended periods of time. If you are to leave it in the elements all year round, this issue will be reoccurring.
By Troy from Miami, FL on January 10, 2017
Can I wash my 10' x 10' canopy in my washing machine?
By Darnarius on January 10, 2017
Answer:The top is not machine washable. It is recommended that you use lukewarm water, mild soap, and a cloth to clean your canopy top and sidewalls periodically.
By Cynthia from San Antonio, TX on February 1, 2017
I purchased a Caravan canopy for my craft show. It was a BBQ cook off. It now has the BBQ smell. And, of course, ash and dirt. How can I clean it? I thought of putting it in my washer on delicate and just rinsing it off, then hanging it out to dry. What do you suggest? Thank you.
By Kathy on February 3, 2017
Answer:Please do not machine wash. The canopy tops are surface clean only. For the smell you might try Febreeze, otherwise surface clean with a sponge and a mild detergent.
By Willie from Wauwatosa, WI on May 30, 2017
How big is the carrying bag for a 10' x 10' Caravan commercial canopy?
How much does the canopy and frame weigh?
By Kathy on May 30, 2017
Answer:Canopy weight varies among the different models. The AlumaShade is 45 lbs, the DisplayShade is 58, the Aluma is 57 lbs, the Classic is 72 lbs, and the Traveler is 43 lbs.
By Samantha from CA on March 24, 2017
I have a Caravan Canopy Sports canopy, model number SNG-YV. I can't find what this model number refers to anywhere (even the caravan sports website) Do you have any idea?
By Kathy on March 28, 2017
Answer:This is not a model that we carry, please contact Caravan direct for assistance.