By Arlene from willow creek, CA on May 18, 2012
Are there side walls for the undercover 10x10 professional grade popup?
By Dawn H. on May 21, 2012
By Kevin from Florida on June 1, 2012
What's the difference between this model and the other 10X10 aluminum model you offer for $199?
By Dawn H. on June 1, 2012
Answer:The Professional Grade model has a much sturdier frame with patented honeycomb internal tubing and is a much better frame that the Commercial model.
By Steven from Colorado on September 26, 2012
Answer:The UC-2 PRO is designed for frequent users who desire a higher standard of strength and durability yet can still provide one-person setup with practice. The frame features 1 1/4 wide legs and the patented honeycomb chambers throughout the truss bars. Frame weights 40lbs compared to 24lbs on the UC-3 super lightweight popup, top is 600 Denier compared to 300 denier, it also has a higher peak for better watershed and overall eye appeal is superior.
By Julie from pittsburgh on June 30, 2012
Does this come in a different color? I am looking for something that is tan or brown or bronze or bone. Something other than white?
By Dawn H. on July 2, 2012
The Caravan brand canopies are available in both brown and beige. Please go to the following link and use the filter to select Caravan.
Please note that the sides would still be white. However, you can purchase walls to match separately at the following links:
10' Solid Side Walls
10" Middle Zipper Wall
By Candace Stribling from Knoxville, Maryland on August 20, 2012
Does this tent come with sidewalls or can they be purchased separately? I am looking for 10x10 tents with sidewalls to use for outdoor art festivals; they need to be sturdy and easy for one person to set up,
By Collin C. on August 21, 2012
Aluminum pop-up style tents, such as this item, are ideal for festivals and fairs. Their light weight makes them very easy to set up and maneuver.
This particular tent does not come standard with sidewalls, but a zippered sidewall set
can be purchased and added to the tent, should you wish to enclose it.
By Kiersten Suszko from San Diego, CA on August 29, 2012
I purchased this canopy for use at craft fairs, and I want to know if side wall attachments are available.
By Dawn H. on August 29, 2012
Yes, you can find Undercover's set of four sidewalls
for their 10 x 10 Popup Canopy by clicking the link.
By Mike B. from Seattle on January 31, 2013
What is the height of the bottom of front eave down to the ground? Do tall folks have to duck to get under it? I am looking for a eave height of at least 7' Do you have leg extenders?
By Tommy H. on February 1, 2013
Answer:This is 6'1" at the lowest setting and 7' at the maximum setting. No leg extenders are made for this.
By Mike from Tacoma WA on February 1, 2013
As your video shows the eave is almost hitting the avg sized man who set up the canopy. Since I am 6'9" tall, this will not be tall enough for me.
By Dawn H. on February 4, 2013
We do have other canopies that has a 7 foot clearance. All of the Caravan Brand
canopies found at this link have a 7 foot clearance. You can use the Narrow Selection feature at the left to check Caravan Canopy and it will show only Caravan Brand canopies.
By Craig from OR on March 18, 2013
I'll be using this at farmer's markets all summer. Is this sturdy enough to take that kind of use, or is there a sturdier model that I should consider?
By Dawn H. on March 18, 2013
Answer:Yes, it is sturdy enough as long as all directions are followed.
By Rhonda from PA on July 9, 2013
What is the weight of this canopy and bag? Is there any chance I can use my old King Canopy velcro sidewalls with it?
By Tommy H. on July 9, 2013
Answer:This package deal weighs about 62 pounds. Unfortunately we have not tested King Canopy sidewalls on this shelter.
By Susan from Berkeley, CA on August 5, 2013
I have the 8 ft. canopy. I'm just trying it out for first time. It looks like not enough space so now I'm trying to collapse it and it won't budge. Do you have instructions for taking popup down?
By Magan B. on August 6, 2013
Answer:You likely need to release the pull pins. You should see rings at the corners and half way down the legs on the interior. Pull the rings and this will release the tension, and you will be abele to collapse the frame.
By Mollie from Indianapolis, IN on April 21, 2014
Is there any type of warranty that comes with the tent?
By Will M. on April 21, 2014
Answer:This unit has a 2 year warranty from the date of purchase. The warranty does not cover high wind, rain, forces of nature, abuse or neglect.
By Glory from Honolulu,HI on June 18, 2014
Is this a fire-rated tent?
By Dawn H. - eCanopy Product Specialist on June 18, 2014
Answer:Yes, this item is CPAI-84 Flame Certified.
By Darylann from Crescent City, CA on June 24, 2014
Answer:It is flame certified, as listed in the description, but I didn't buy it for that reason. It's great, though, and I'm really happy with it.
By Mike from Jeffersonville, IN on June 24, 2014
Answer:Yes it is. See the details for the underwriting as I can't remember but I bought this unit for that specific reason.