
By Deborah Doolittle from St. Louis, MO on June 17, 2012
Is there a way to add weight for wind? I need to leave set up over night for a craft show. And is there a way to secure to the ground?
By Dawn H. on June 18, 2012
By Chuck from Maryland on July 28, 2012
Does the canopy come in any other colors but white? If not, please explain.
By Tyler M. on July 30, 2012
Answer:
Unfortunately, Undercover (the manufacturer) only offers white for this model. However, we have a similar package deal available with a superior frame and top at the same price (for a white top), but there are several other color options available for the top. This is the
Caravan Traveler Lightweight Aluminum 10x10 Package Deal. Please note that the sidewalls in all the package deals are always white, regardless of the top color you choose.
By Kelly from Siren, Wisconsin on July 30, 2012
Can you get mesh sides to keep bugs out?
By Dawn H. on July 30, 2012
By Mayhill Farm from Fountain City, IN on August 2, 2012
Could this tent be used on cement floor in a barn at the fairgrounds?
By Chris C. on August 2, 2012
By Shawn from spring grove, pa on September 18, 2012
Does this canopy package come with a warranty?
By Dawn H. on September 19, 2012
Answer:
The warranty is three years and covers manufacturers defects only. It does not include any damage related to wind, rain or user misuse. By John Houff from Bloomington, IN on September 11, 2012
Is this canopy waterproof?
By Tommy H. on September 11, 2012
By Kelly from North Carolina on September 24, 2012
What are this canopy's dimensions when it is packed up in the wheel bag?
By Magan B. on September 25, 2012
Answer:
The packed dimensions in the wheeled bag are 64" x 12" x 14". The weight is 59 Pounds. By Kelly from North Carolina on September 24, 2012
Does the wheel bag slide over the top of the folded up tent?
By Magan B. on September 25, 2012
Answer:
The wheeled bag unzips along the vertical edge and slides over the frame top and walls. The bag also features backpack-type straps for easy carrying.By Jerry from milwaukee, wi on October 4, 2012
What is the difference in strength from the lightweight model of this canopy?
By Magan B. on October 4, 2012
Answer:
Commercial grade tents are much stronger than lightweight tents. By Daniel from USA on October 12, 2012
What other colors are available besides white? I'm looking for green. Any suggestions for alternatives?
By Magan B. on October 15, 2012
By fay from Ocean springs, MS on October 28, 2012
When I purchased my EZUP tent, only three sidewalls were in it. Can I buy just one side?
By Magan B. on October 29, 2012
Answer:
We sell only the complete units.By Matt from Utah on November 22, 2012
What's the side height? I need to add display walls that are 7.6 on the side, so I need to know if they will fit under the sidewalls.
By Magan B. on November 23, 2012
Answer:
The maximum side height of this item is approximately 6' 10". Seven feet will be the highest side height of any pop-up style units we sell.By Sheila from Bow, Washington on January 20, 2013
What are the dimensions of the carrying bag for the tent?
By Dawn H. on January 21, 2013
Answer:
The bag measures 63"x11"x11".By Jackie Dupont from Brighton, IL on February 27, 2013
If it rains will the rain fall off, or will it pool on top and bend the frame?
By Tommy H. on February 28, 2013
Answer:
While rain will fall off for the most part, it can indeed start to pool and collapse the frame. We do not recommend using this canopy if you expect it to rain. It is a shade canopy.By Christina from Torrance, CA on April 2, 2013
What can I do if I want a forest green canopy instead of a white one?
By Tommy H. on April 2, 2013
By Sharon from Philadelphia, PA on March 31, 2013
Are the legs made of the honeycomb channel X?
By Magan B. on April 1, 2013
Answer:
This item does not have honeycomb channel X.By Veronica from VA on April 2, 2013
The Caravan canopy that I have has polyethylene sidewalls which turn the canopy into a sweltering sauna. Can I get sidewalls made of polyester?
By Tommy H. on April 2, 2013
Answer:
Caravan does indeed offer
Polyester Sidewalls as well. Please note that they may not fit the UnderCover canopy you are asking about.
By Dar from Cloquet, MI on April 8, 2013
Does this canopy come with an awning accessory or is there an awning that I can attached to one side of the frame?
By Tommy H. on April 9, 2013
Answer:
No. There is not an awning accessory for this brand. By Steve from Finger Lakes, NY on April 24, 2013
This item lists being NFPA-701 Flame Certified. Does it come with any paperwork that shows that it is NFPA-701 Flame Certified?
By Tommy H. on April 24, 2013
Answer:
No. However, documentation can be provided on request. By Dee from Arlington, TX on April 27, 2013
Can the front wall be opened up wider or eliminated?
By Magan B. on April 29, 2013
Answer:
The opening will be limited by the zipper, but the wall may be removed.By Dee from Arlington, TX on April 29, 2013
If the front panel is removed, how do the side walls attach to the front poles? Can they be secured?
By Magan B. on April 30, 2013
Answer:
The walls have Velcro tabs along the edges, as well as zippers. The Velcro tabs will secure the loose edge to the pole.By Terry from Molena, GA on June 10, 2013
Can I treat the seams of my canopy walls with scotch guard?
By Dawn H. on June 10, 2013
Answer:
We cannot advise you on using scotch guard, as it possible that it will void the warranty.