62 Questions &
66 Answers
Teresa
from Florence, AZ asked:
February 5, 2023
Are the side walls also fire-resistant?
1 Answer
Yes, they are.
Submitted by:
Sarah B.
on February 6, 2023
Most Helpful Answer
Mary Y
from Iron Ridge, WI asked:
May 1, 2022
If it rains, will the product inside get wet?
1 Answer
The Caravan 500 denier polyester top is water-resistant to mild weather but is not waterproof. So if anything other than just very light rain, the seams can leak.
Submitted by:
Kelsey C.
on May 3, 2022
Most Helpful Answer
John G
from San Antonio, TX asked:
November 8, 2021
Is this tent waterproof?
1 Answer
It is water-resistant, not waterproof.
Submitted by:
Sarah B.
on November 8, 2021
Most Helpful Answer
Dalton L
September 25, 2021
Is it waterproof?
1 Answer
It is water-resistant, but not waterproof.
Submitted by:
Sarah B.
on September 27, 2021
Most Helpful Answer
Dana
from Virginia asked:
September 15, 2021
Will the tent stand up against strong wind and snow?
1 Answer
No, it is meant to come down in inclement weather.
Submitted by:
Sarah B.
on September 15, 2021
Most Helpful Answer
Dana
from Bremerton, WA asked:
September 14, 2021
Do the sidewalls also have zippers at the corners?
1 Answer
Yes, the sidewalls attach to each other with zippers.
Submitted by:
Sarah B.
on September 15, 2021
Most Helpful Answer
Randy B.
from Bradford, PA asked:
August 26, 2021
Can I purchase a replacement canopy top for my Caravan Canopy?
1 Answer
Submitted by:
Melanie C.
on August 26, 2021
Most Helpful Answer
Jeffery B.
from 35004 asked:
July 12, 2021
What is the difference between the Caravan 10 x 10 Classic Commercial Grade Canopy and the Caravan 10 x 10 Displayshade Canopy?
1 Answer
The frame on the commercial-grade is made of textured powder-coated enhanced steel.
Submitted by:
Melanie C.
on July 13, 2021
Most Helpful Answer
Theresa H.
from Hayden, AL asked:
June 12, 2021
Looking for a tent with feet with holes so as to pound spikes into the ground.
1 Answer
Any of our Caravan pop-up canopies will have this feature.
Submitted by:
Darnarius S.
on June 14, 2021
Most Helpful Answer
Pete R.
from Columbia, SC asked:
June 8, 2021
Can I see the colors of the canopy?
1 Answer
There is a color chart in the small pictures below the big picture on the item page that shows you the colors.
Submitted by:
Darnarius S.
on June 8, 2021
Most Helpful Answer
Michael C.
from Belton, MO asked:
May 30, 2021
How tall is this unit?
1 Answer
The canopy is 10 with 11 feet in the center.
Submitted by:
Melanie C.
on June 2, 2021
Most Helpful Answer
Donna M.
from 37385 asked:
April 29, 2021
Is the NFPA 701 certification sewn onto the tent?
1 Answer
Yes, the certification is sewn onto the tent.
Submitted by:
Chaz A.
on April 30, 2021
Most Helpful Answer
Christopher C.
from Savoy, MA asked:
April 26, 2021
Does this have the NFPA-701 tag?
1 Answer
They have both tags sewn in.
Submitted by:
Sarah B.
on April 26, 2021
Most Helpful Answer
Can you tell which models are NFPA-701 certified?
1 Answer
The Caravan Classic and displayshade models are NFPA-701.
Submitted by:
Chaz A.
on April 6, 2021
Most Helpful Answer
Veronica
from CT asked:
April 1, 2021
Can you offer color sidewalls?
1 Answer
Not with the package deal.
Submitted by:
Sarah B.
on April 2, 2021
Most Helpful Answer
Ed J.
from Palmetto, FL asked:
March 24, 2021
What is the weight of this product?
1 Answer
The complete weight of this package is approximately 80 lbs.
Submitted by:
Chaz A.
on March 24, 2021
Most Helpful Answer
Gary S.
from Fort Worth, TX asked:
March 21, 2021
What is the difference between the 10 x10 Caravan Commercial Grade Canopy and the 10 x 10 Craft Show Canopy?
1 Answer
The Caravan Commercial Grade Canopy frame is 70 lbs. The craft show frame is 58 lbs and includes weight bags that can be filled with sand.
Submitted by:
Chaz A.
on March 22, 2021
Most Helpful Answer
Effie Jr.
from Fort Pierce, FL asked:
February 27, 2021
What is the exact height/width of the walls?
1 Answer
The sidewalls are about 7 feet high and 10 feet wide.
Submitted by:
Chaz A.
on March 1, 2021
Most Helpful Answer
Kevin Q.
from Cullowhee, NC asked:
January 18, 2021
I purchased a Caravan Classic 10 x 20 canopy package. My question is will the 10' side rails work on this 10 x 10 Classic?
1 Answer
The Caravan side rails will work with the Caravan Classic canopy.
Submitted by:
Chaz A.
on January 18, 2021
Most Helpful Answer
Penny S.
from MA asked:
September 29, 2020
Is the NFPA-701 emblem and standard number on the tent?
1 Answer
It is on the tent.
Submitted by:
Sarah B.
on September 29, 2020
Most Helpful Answer
Sue P
from Margate, NJ asked:
August 19, 2020
How wide or thick are the legs on this tent?
1 Answer
They are 1.125" thick.
Submitted by:
Sarah B.
on August 20, 2020
Most Helpful Answer
Mel
from Florida asked:
August 7, 2020
What’s the height/length of pole fully extended?
1 Answer
The height the the fully extended pole is 11 feet.
Submitted by:
Chaz A.
on August 10, 2020
Most Helpful Answer
Yvonne O.
from Cazenovia, NY asked:
August 5, 2020
Does this come in a larger size?
1 Answer
We do not have a package deal in a larger size, but there is a 10x20 Caravan canopy available.
Submitted by:
Sarah B.
on August 6, 2020
Most Helpful Answer
Krista
from Spokane, WA asked:
April 27, 2020
What is the difference between the display canopy and the commercial-grade?
1 Answer
The display shade frame weighs 58 lbs and the commercial frame weighs 68 lbs.
Submitted by:
Chaz A.
on April 27, 2020
Most Helpful Answer
Steve
from Pennsylvania asked:
March 6, 2020
What are the zippers made out of?
1 Answer
The zippers are plastic.
Submitted by:
Kelsey C.
on March 9, 2020
Most Helpful Answer
Kathleen G.
from El Cerrito, CA asked:
March 4, 2020
Do you have the side rail bar assembly and attachments?
1 Answer
You will find the parts you need
here.
Submitted by:
Sarah B.
on March 4, 2020
Most Helpful Answer
Susanne M.
from CA asked:
January 20, 2020
What is the weight of this setup?
1 Answer
The weight of this setup is 69 pounds.
Submitted by:
Sarah B.
on January 22, 2020
Most Helpful Answer
Sally
from VA asked:
January 12, 2020
Can I hang 70 pounds of steel art from the horizontal bars on three sides of the tent?
1 Answer
The manufacturer recommends nothin gat all hang from this canopy. We apologize for the inconvenience.
Submitted by:
Sarah B.
on January 13, 2020
Most Helpful Answer
Petra
from San Jose, CA asked:
October 5, 2019
How hard/easy is it to assemble and take down this booth? I'm 5'2" and 105 lbs. I would be moving and assembling/dismantling this booth by myself.
1 Answer
It is an extremely easy tent to set up but we do recommend two people for installation. It will be slightly difficult on your own. We apologize for the inconvenience.
Submitted by:
Sarah B.
on October 7, 2019
Most Helpful Answer
Kiril
from Cambridge, MA asked:
September 27, 2019
Can you tell me the dimension of the frame poles? Can you explain what the flame certification means? Can just the frame be ordered and if so what would the price be?
1 Answer
The Classic mode frame has square 31.75 mm (1.25 in) diameter legs.
The NFPA (National Fire Protection Agency) and the CPAI (Canvas Products Association International) each has a testing process slightly different from the other for certifying an outdoor textile's fire retardancy. Caravan's commercial tops have been tested and listed to both the NFPA-701 and the CPAI-84 standards.
Caravan's Classic 10x10 frame (only) can be found here.
Submitted by:
Cortney O.
on September 27, 2019
Most Helpful Answer
Ross
from Santa Clara, CA asked:
August 23, 2019
If I buy this canopy from eCanopy, will the warranty honored by Caravan?
1 Answer
Yes.
Submitted by:
Mike T.
on August 23, 2019
Most Helpful Answer
Is there a product to treat the roof with to make it water resistant?
1 Answer
The fabric top is already water-resistant, but tent seam sealer can be used along the seams for extra protection.
Submitted by:
Cortney O.
on May 9, 2019
Most Helpful Answer
Pauline
from Toledo, Washington asked:
May 5, 2019
I can see that the walls have velcro that attaches them to the frame. But do the walls also have zippers
so they can be zipped together? And also, do the walls velcro to the canopy top with a long strip of velcro?
1 Answer
The sidewall attaches to the frame with Velcro loops. They also can zip together for a full enclosure. Velcro is not on the canopy top or sidewall.
Submitted by:
Chaz A.
on May 6, 2019
Most Helpful Answer
Stefanie
from CO asked:
May 2, 2019
1 Answer
This canopy has a total peak height of 11 feet.
Submitted by:
Sarah B.
on May 2, 2019
Most Helpful Answer
Louise
from Riceboro, Georgia asked:
April 8, 2019
Is this canopy fire resistant?
1 Answer
This item is CPAI-84 Flame Certified and NFPA-701 Flame Certified.
Submitted by:
Sarah B.
on April 8, 2019
Most Helpful Answer
John
from Cincinnati, OH asked:
March 20, 2019
Is the roof waterproof?
1 Answer
This tent is not waterproof, only water resistant. The only waterproof canopies we carry can be found
here .
Submitted by:
Sarah B.
on March 20, 2019
Most Helpful Answer
Terrye
from CA asked:
March 19, 2019
What country manufactures this product?
1 Answer
These canopies are manufactured in California. Thank you for your inquiry.
Submitted by:
Sarah B.
on March 19, 2019
Most Helpful Answer
JOY
from Richmond, Virginia asked:
December 28, 2018
What is the total package weight on this item?
1 Answer
This item is approximately 69 pounds total.
Submitted by:
Sarah B.
on December 28, 2018
Most Helpful Answer
Angela J.
from WV asked:
December 16, 2018
Is this tent totally waterproof?
1 Answer
This tent is only water resistant, not water proof. Thank you for your inquiry.
Submitted by:
Sarah B.
on December 17, 2018
Most Helpful Answer
Susan P
from Skokie, IL asked:
May 4, 2018
What is the best way to tie down the tent?
1 Answer
The manufacturer advises using the provided stake and rope kit. Stake a rope into the ground at a 20-degree angle in vertical relation to each canopy leg from the D-rings on the canopy top along the straight lines indicated by two adjacent canopy legs.
Submitted by:
Cortney O.
on May 7, 2018
Most Helpful Answer
Stephan Morris
from Indianapolis, In. asked:
March 5, 2018
Is there a midway zipper for the front sidewall?
3 Answers
Yes, this kit includes three solid sidewalls and one sidewall with a middle zipper.
Submitted by:
Tyler M. - eCanopy Product Specialist
on March 5, 2018
Most Helpful Answer
Yes, there is a midway zipper for the front sidewall.
Submitted by:
John
on March 5, 2018
from Los Angeles, CA
Most Helpful Answer
yes, there is a midway zipper in one of the 4 side panels. I've found the unit very easy to use.
Submitted by:
Jim
on March 5, 2018
from St. George, UT
Most Helpful Answer
Jessica
from NV asked:
May 26, 2017
How long is it when it folds back up into the bag?
1 Answer
The folded dimensions are 64 x 9 x 9.
Submitted by:
Chaz
on May 26, 2017
Most Helpful Answer
David
from Panguitch, UT asked:
February 19, 2017
Is this waterproof?
1 Answer
The frame is commercial grade steel and the top is water-resistant, not 100% waterproof.
Submitted by:
Darnarius
on February 20, 2017
Most Helpful Answer
Tim
from IL asked:
December 16, 2016
Once this tent is set up for the first time, can the top be left on the frame?
1 Answer
The top is intended to be taken off before taking down the frame after each use.
Submitted by:
Darnarius
on December 16, 2016
Most Helpful Answer
Jill
from Allentown, PA asked:
October 3, 2016
Do the canopy and the walls all fit in the one carry bag? What is the weight ?
1 Answer
Yes, the frame, top, and sidewalls will fit into the Commercial Roller bag. The Displayshade frame weighs 47 pounds, the top is 10 pounds, and the sidewalls will weigh about 5 pounds total.
Submitted by:
Emily - eCanopy Product Specialist
on October 4, 2016
Most Helpful Answer
Greg
from IN asked:
April 17, 2016
Are the sidewalls fire rated also?
1 Answer
The Caravan Poly-Taft 10 Foot Sidewalls do not feature a fire rating.
Submitted by:
Emily - eCanopy Product Specialist
on April 18, 2016
Most Helpful Answer
Kysha
from Fort Mill, SC asked:
August 3, 2015
What is the total feet measured from ground to the highest part of this Caravan 10 x 10 classic commercial grade canopy value package?
1 Answer
This canopy has a total peak height of 11 feet.
Submitted by:
Brennan W. - eCanopy Product Specialist
on August 4, 2015
Most Helpful Answer
Mary
from Ithaca, NY asked:
February 15, 2015
Does this Caravan Classic Commercial grade canopy use pull pins?
1 Answer
Yes, Caravan does use the pull pin to adjust the frame height.
Submitted by:
Emily - eCanopy Product Specialist
on February 16, 2015
Most Helpful Answer
Mike
from Aurora, CO asked:
June 4, 2014
What are the anchor plates/feet on this tent made out of?
3 Answers
The triangular feet are made of plastic covered metal.
Submitted by:
Dawn H.
on June 5, 2014
Most Helpful Answer
They are made out of steel with a plastic cover. They work well.
Submitted by:
D.B.
on June 5, 2014
from Nashville, TN
Most Helpful Answer
The anchor feet are made of a steel plate with a plastic cover. They have three holes for securing. Ours also had four aluminum "nails" about 12 inches long to push into soil. We have been very pleased with our experience at eCanopy.
Submitted by:
Providence
on June 7, 2014
from SW Virginia
Most Helpful Answer
Sher
from Arizona asked:
March 10, 2014
What material is this canopy made of? Also is there a coating on the material/fabric?
1 Answer
The cover is 100% 500 denier polyester, it is This item is CPAI-84 Flame Certified and NFPA-701 Flame Certified and it is water resistant. The material is treated for these certifications and for water resistance.
Submitted by:
Emily
on March 10, 2014
Most Helpful Answer