By Margie from CA on June 18, 2013
Can we get our name printed across the front of our pop-up tent?
By Magan B. on June 18, 2013
By Tammy from MA on August 10, 2013
I need a 10 x 10 canopy that is NFPA-701 flame certified that has this sewn into the top. What would be the best canopy to order? I am using for outdoor fairs that are 4 days long. I need sides as well.
By Tommy H. on August 12, 2013
By Caryl from MN on August 6, 2013
What are the dimensions of the 4 bars at the top going around the tent, and what hanging system for art work do you use? (i.e. what do you use for the hook packages that fit on the bars and hang down for hanging multiple art frames in a row?
By Magan B. on August 6, 2013
Answer:Most of the pop ups have a truss system. The truss bars behind the valance are arranged in a scissor pattern around the perimeter. We do not offer a system for hanging art from the frame, as this is not recommended in most cases.
By Robert from The Villages, Florida on August 31, 2013
Can you do custom tailgating tents?
By Tommy H. on September 3, 2013
By Nick from Medford, NJ on September 30, 2013
Do you have a shade awning for a 10 X 10 Canopy?
By Emily on September 30, 2013
By Patti from Penn Yan, NY on March 20, 2014
I need an 8x8 canopy with roll-up side walls. I didn't see any on your website. Do you carry them or know of anyone who carries them? Our Farmers Market requires 8x8 size only.
By Will M. on March 20, 2014
By Cyndi from Florida on July 7, 2014
Do you sell 10x10 black tents that are fire resistant?
By Dawn H. - eCanopy Product Specialist on July 7, 2014
Yes, any of our Caravan
brand canopies can be purchased with black top and has both the CPAI-84 Flame Certification and NFPA-701 Flame Certification. Please note that when choosing a package deal, even if you choose a black top the sides will still be white.
The only package deal that comes with black sides is the Alumashade Black-Out
By Jeanne from St Petersburg, FL on August 2, 2014
I have a Caravan tent and one of the truss pieces is broken, can I get replacement pieces?
By Dawn H. - eCanopy Product Specialist on August 4, 2014
Answer:Yes, we do sell replacement trusses. However, we will need to know what model Caravan canopy you have as the replacement parts are not interchangeable and are not returnable.
By Deb from Akron, OH on April 13, 2015
We are a non-profit animal rescue group looking for 10X10 tents for on site adoption events. We need something very durable and easy to set up for our volunteers. What are your suggestions? We need 4- 5 tents.
By Dawn H. - eCanopy Product Specialist on April 13, 2015
By Kelly from Dayton, OH on April 8, 2015
Which canopies can be set up by one person? Is there a video that shows them being set up?
By Emily - eCanopy Product Specialist on April 8, 2015
Please use the link below to view a canopy you might be interested in.
By Stacy from Los Angeles, CA on May 12, 2015
I am looking for a frame that is similar to the one in this picture. I do not want a full canopy top but I do need the frame to hang the banners around the top pole that is 10'x10'. Do you sell this?
By Dawn H. - eCanopy Product Specialist on May 12, 2015
We do sell just the frame
By Robin from Philadelphia, PA on July 1, 2015
Which 10 x 10 canopies have the sturdiest frame and also the most water resistant roof?
By Brennan W. - eCanopy Product Specialist on July 1, 2015