By Terri Parnell from Headland, Alabama on April 11, 2012
What is the height in the center of the tent? Is there anyway we can order this in a 20L x 24W x 15H. This is for a High School Band for their fund raising events as our previous one was destroyed by a bad wind storm. We have had trouble finding one with the exact dimensions.
By Dawn H. on April 12, 2012
Answer:The center height is 12’ 8”. I apologize but we do not currently have anything in the exact size you are requesting.
By Edgar Paz from Greenville, South Carolina on May 15, 2012
I would like to know. if you supply side walls for this particular shelter. What I'm looking for is 2- 7ft x 20ft sidewalls and 4- 7ft x 20ft sidewalls. I have attached a image of what I'm looking for, I would like to know as soon as possible so I can place the order.
By Dawn H. on May 15, 2012
Answer:No side wall are not available for that particular shelter.
By cindy from nazareth, pa on May 24, 2012
Is there a white canopy available?
By Dawn H. on May 25, 2012
Answer:No it is only available in blue and we do not have a similar item with a white top. The only items we have in this size with white tops are tents and carport type shelters.
By DENISE from GRANTS PASS OR. on June 7, 2012
Can i have a logo on this tent?
By Tommy H. on June 7, 2012
I'm sorry, however we do not print on this tent. We typically print on Caravan brand tents. Just fill out this form
for a free quote and we will get back to you with pricing.
By Porter Venn from San Francisco on February 11, 2013
I see the center height is 12 ft 8 inches, but how about the sides? What is the distance from the ground to the top of the sides where it meets the tarp?
By Tommy H. on February 11, 2013
Answer:That measurement is 6.5 feet.
By Steve from Green Bay, WI on April 23, 2013
Can I fasten this tent to a concert surface, like a parking lot?
By Magan B. on April 23, 2013
The tent is designed to be staked into the ground. The manufacturer does not make provision for using it on a hard surface. Please view the complete manual
for further details regarding this matter.
By Marlin from Thomasville, GA on April 9, 2014
I am looking for a tent/shelter to add to my other economy style party tents. I rent them out and they usually are up in all kinds of weather and I wonder, could these hold up well in heavy wind and rain and are they easy to anchor in asphalt?
By Dawn H. on April 10, 2014
Answer:The manufacturer does not make any provisions for anchoring this to asphalt. They are designed to be anchored into the ground. They also advise that if severe weather is forecast in the area that you remove the cover and collapse the frame.
By Defino from PA on June 25, 2016
What colors are available for this 20x20 Canopy?
By Will M. - eCanopy Product Specialist on June 27, 2016
Answer:This is only available in blue.
By Daivd from Delaware, OH on September 28, 2015
We already purchased this ShelterLogic 20 X 20 foot Model 25797 and we've lost the set up instructions. Can you please email me those instruction sheets that were originally in the boxes?
By Emily - eCanopy Product Specialist on September 28, 2015
Thank you for your inquiry. Please use the link below to view theShelterLogic 20 x 20 Blue Decorative Garden Canopy Shelter - 25797 manual.
By Paula from Santa Ana, CA on January 31, 2017
I really love this canopy, but do you happen to have any other colors?
By Kathy on January 31, 2017
Answer:This canopy is only available in blue.