37 Questions &
48 Answers
Dennis C.
from Mabank, TX asked:
January 5, 2023
Does this have the NFPA certification approval sown on the tent?
1 Answer
Yes, that information will be listed on the tag sewn into the top.
Submitted by:
Kelsey C.
on January 6, 2023
Most Helpful Answer
Homita B.
from Madsion, WI asked:
July 27, 2021
Is the CAR-ALSHD1010 a pop-up tent, or do I have to put the roof on every time I open it?
1 Answer
The manufacturer does recommend removing the canopy each time.
Submitted by:
Melanie C.
on July 27, 2021
Most Helpful Answer
Sue
from Boise, Idaho asked:
March 13, 2020
Is this a heavy-duty tent? I need a tent that is good in all weather conditions.
1 Answer
This is a very strong tent but not heavy duty in terms of weather as it is not waterproof, only water-resistant. For waterproof tents, please see our Vitabri line.
Submitted by:
Sarah B.
on March 16, 2020
Most Helpful Answer
Harish
from Maryland asked:
April 10, 2018
Hi,
I just gone through the product description and understood that this tent is NFP-701 certified.Will this certification be mentioned in the tent? Like a sticker or tag.
1 Answer
Yes, all Caravan brand canopies featuring Pro or Monster tops will have the fire certification sewn into one of the biases on their underside.
Submitted by:
Cortney O.
on April 10, 2018
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Gretchen
from CA asked:
August 4, 2017
How much does this tent weight?
1 Answer
Per the manufacturer, this kit weighs 66 pounds.
Submitted by:
Sarah
on August 7, 2017
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Dan
from Durango, CO asked:
May 23, 2017
I want to confirm that the legs and frame/truss are all made of aluminum.
1 Answer
Yes, this is an all-aluminum frame.
Submitted by:
Tyler M. - eCanopy Product Specialist
on May 24, 2017
Most Helpful Answer
Eileen
from North Palm Beach, FL asked:
March 31, 2017
I printed the product manual but the print is so small that I can't read it, much less follow the picture instructions. Is there any way that I can get a manual that is in larger print?
1 Answer
Your best bet will be to actually enlarge the print on your screen and then print. There are icons in the lower right hand corner to adjust the size of the image.
Submitted by:
Sarah
on March 31, 2017
Most Helpful Answer
Rick
from Torrance,CA asked:
November 12, 2016
Is item number 333521 the commercial grade Alumashade or the standard grade? Between the the 500 Denier Fabric and the 600 Denier Fabric, which is thicker?
1 Answer
This unit is the standard grade model. Also, the 600 denier will be the thicker of the two fabrics.
Submitted by:
Darnarius
on November 14, 2016
Most Helpful Answer
Toni
from NJ asked:
June 16, 2016
What is the weight of this canopy is in the carry case?
1 Answer
Per the manufacturer, this kit weighs 66 pounds.
Submitted by:
Seth
on June 16, 2016
Most Helpful Answer
Anne
from WA asked:
May 23, 2016
How well does this frame hold up compared with your classic version?
1 Answer
This Alumashade frame is the consumer-grade version of the Caravan aluminum frames, and will not be as durable as the Classic or Aluma commercial models.
Submitted by:
Justin R. - eCanopy Product Specialist
on May 24, 2016
Most Helpful Answer
Sam
from CA asked:
September 13, 2015
How much does the entire canopy and bag weigh all together?
1 Answer
Per the manufacturer, this kit weighs 66 pounds.
Submitted by:
Chris C. - eCanopy Product Specialist
on September 14, 2015
Most Helpful Answer
Gail
from Manhattan, NY asked:
August 14, 2015
Can the center pipe of the roof of this Caravan 10 x 10 Alumashade canopy package deal be lowered down to the level of the 4 leg posts? I need to know if I can use it in a room with 8 foot high ceilings. I will just be using the frame without the canvas canopy top.
2 Answers
Thank you for the inquiry. The center peak pole must be completely extended so the top will be tight on the frame and the material will not be sagging down through the top. The legs on the frame can be adjusted with the height but the top cannot.
Submitted by:
Emily - eCanopy Product Specialist
on August 14, 2015
Most Helpful Answer
The pole goes up to a pike, so it can not be lowered without lowering the whole tent.
Submitted by:
Carol Claypool
on August 20, 2015
from Pensacola, Florida
Most Helpful Answer
Fredericka
from MD asked:
May 10, 2015
The event sponsors will not allow stakes to be put into the ground at our event. What can I do to secure this Caravan 10x10 Alumashade canopy package to the ground?
4 Answers
You can use
Weight Bags if you are unable to use stakes.
Submitted by:
April L. - eCanopy Product Specialist
on May 11, 2015
Most Helpful Answer
You can buy weights that fit on the corners or you can fill water jugs and tie them to the feet.
Submitted by:
Vicki
on May 11, 2015
from Riverside, CA
Most Helpful Answer
You use weights to secure the tent. You can use a something as simple as a gallon jug filled with water at each corner or you can buy
weights like these.
Submitted by:
Rachel
on May 11, 2015
from NC
Most Helpful Answer
You can attach tent weight bags filled with sand or pea gravel to the tent poles. These weight bags are sold by eCanopy and other sites on the internet. Or you can make your own with plastic plumbing pipe filled with concrete and attached to the tent poles with bungee cords or adjustable straps. For additional stability, ( I live in tornado alley) attach a metal pole horizontally between each tent pole at the bottom.
Submitted by:
KaTinka
on May 12, 2015
from Edmond, OK
Most Helpful Answer
Zelma
from Eliijay, GA asked:
May 5, 2015
What is the size of the aluminum frame poles of this Caravan 10x10 Alumashade canopy package deal and how many of the side walls have zippers?
2 Answers
The outer leg is 1-1/4" in diameter with the inner leg that slides up into the outer leg only slightly smaller. All of the walls have zippers at the edge for zippering them together and one wall will have a middle zipper for entrance and exit.
Submitted by:
Dawn H. - eCanopy Product Specialist
on May 5, 2015
Most Helpful Answer
The Aluminum frame poles are 1 1/8". All of the side walls have zippers so you can hibernate your tent if the need arises. FYI, Its a good idea to erect the tent and zip all the side walls together before you stake and weight the tent into place. The first time we put ours up we staked the poles out just a bit too far and couldn't quite get everything zipped up. We re-positioned the stakes and all was well.
Submitted by:
KaTinka
on May 6, 2015
from OK
Most Helpful Answer
Kathleen
from Lansing, MI asked:
March 5, 2015
Does this canopy package deal come with the roller bag? It says that it does but then it lists it as an extra accessory.
6 Answers
Yes, it does come with a roller bag. It is also listed as an accessory in the event someone needs a replacement or an upgrade.
Submitted by:
Dawn H. - eCanopy Product Specialist
on March 6, 2015
Most Helpful Answer
It does come with a roller bag, actually a quite sturdy bag. It works great and I highly recommend it.
Also, the canopy itself works very well. it is compact and lighter weight (not light weight, but light-er to pick up). We also use an older painted steel frame canopy which is significantly heavier. A good deal.
Submitted by:
Mark
on March 6, 2015
from North Central, WA
Most Helpful Answer
Yes it does. The bottom line in the listing reads "deluxe roller bag".
Submitted by:
MK
on March 6, 2015
from FL
Most Helpful Answer
Yes it does.
Submitted by:
Vicki
on March 6, 2015
from Riverside, CA
Most Helpful Answer
Yes, this came with a nice roller bag that contains everything in one package.
Submitted by:
Matt
on March 6, 2015
from Jacksonville, Florida
Most Helpful Answer
Yes, there is a roller bag, it is zippered around the bottom & you place bag over tent, pull down then lift the bottom into it & zip it.l The bag seems to be more heavy duty than the previous ones. It looks like more of a canvas material than nylon.
Submitted by:
Harriet
on March 9, 2015
from Orlando, FL
Most Helpful Answer
Tyler
from Orlando, FL asked:
October 2, 2014
How does this Caravan 10x10 Alumashade canopy package with 4 sidewalls differ from Caravan Aluma professional package?
1 Answer
The Caravan Alumashade is a mid-grade aluminum frame weighing 60 pounds and is available with a white top only. The Caravan Aluma is a commercial grade aluminum frame. Because of the manufacturing process, you get a much stronger frame with a lesser weight of 49 pounds. The Aluma also offers a variety of top colors.
Submitted by:
Dawn H. - eCanopy Product Specialist
on October 2, 2014
Most Helpful Answer
Cindy
from Milford, CT asked:
June 22, 2014
What is the top peak height? I have had tents before and during a rain storm the water collects on the top and collapses the tent. Will this happen to this design? How does this compare to the ShelterLogic professional grade tent?
2 Answers
The top peak height is approximately 12 feet high. As with all pop-up style canopies, water is likely to collect in top during a rain storm. Pop up canopies are designed primarily to provide shade only. The ShelterLogic brand pop up canopies will have the same problem.
Submitted by:
Dawn H. - eCanopy Product Specialist
on June 23, 2014
Most Helpful Answer
I can't give you an exact measurement, We compete in BBQ comps over night and have been rained on, this is the best canopy and easiest to use have seen. It has a high peak and water runs right off it! I would recommend this even for snow.
Submitted by:
Scott
on June 24, 2014
from Castle Rock, CO
Most Helpful Answer
Marla
from Moline, il asked:
May 12, 2014
Is this tent waterproof?
1 Answer
This tent is not waterproof. You can find our waterproof canopy
here.
Submitted by:
Brennan W.
on May 13, 2014
Most Helpful Answer
Lena
from GA asked:
August 14, 2013
Can you describe the materials Polyethylene and Poly-Taft? How would I know which one is used for the walls in this package? I ordered Caravan canopy before and returned it because the walls were done with very thin, shiny fabric, which was also off white in color.
1 Answer
The materials are very similar, so you would run into the same problem.
Submitted by:
Dawn H.
on August 15, 2013
Most Helpful Answer
Lois
from Oregon asked:
August 12, 2013
What is the size of the legs on this model? We also want to know the following:
1.On the walls, can you have a zipper in the middle of the wall and if so, can we have 3 walls with zippers in the center and also in the corners?
2. What is the weight of the canopy and also when in the bag?
3. Is there a discount for buying 3 canopies? If so how much?
4. What is meant by "slightly marked"?
1 Answer
The walls in this package deal only come with one middle zipper wall. This canopy weighs 54 pounds in the box. There is no quantity discount for three canopies. Slightly marked refers to the pattern of the powder coated frame as opposed to the smooth texture of a non powder coated frame. The outer leg diameter of this canopy is 1-1/8".
Submitted by:
Tommy H.
on August 12, 2013
Most Helpful Answer
Ed
from AL asked:
July 19, 2013
Are the wall made of the same material as the top?
1 Answer
No, they are not. The top is made of 500 denier polyester and the sides are made of polyethylene.
Submitted by:
Dawn H.
on July 19, 2013
Most Helpful Answer
Jan
from Des Moines, IA asked:
June 21, 2013
What is the difference between the Display Shade, Alumashade and Traveler Canopy?
1 Answer
All three of these models are good choices, but here are a few distinctions among them. First, the
DisplayShade model is our bestseller. It has a lightweight steel frame, so it is heavier than the other two with a frame weight of about 48 lbs. The
Traveler features the ability to collapse to a shorter size, so that it can fit in a standard car trunk. It is considered the lightest-duty of the three. This Alumashade is a good compromise, as it has a stronger frame than the Traveler but is lighter in weight (35 lbs frame weight) than the DisplayShade.
Submitted by:
Tyler M.
on June 24, 2013
Most Helpful Answer
Justin
from HI asked:
May 29, 2013
Does this canopy have an adjustable peak pole extender like the Undercover Canopies?
1 Answer
No, this model does not have an adjustable peak pole. The only Caravan model with this feature is the
10' x 10' Traveler.
Submitted by:
Tyler M.
on May 29, 2013
Most Helpful Answer
Paul
from FL asked:
April 25, 2013
Is the entire frame of this tent aluminum? What size are the upper and lower part of the legs? What's the weight of the frame and top?
1 Answer
Yes, this canopy has an all-aluminum frame with 1 1/8" thick legs at the top and bottom. The frame weighs approximately 50 lbs, while the top weighs about 10 lbs.
Submitted by:
Tyler M.
on April 25, 2013
Most Helpful Answer
Liz
from Detroit, MI asked:
April 5, 2013
How long is the tent when it's packed in its bag?
1 Answer
It is just a little over 62 inches.
Submitted by:
Dawn H.
on April 5, 2013
Most Helpful Answer
Knute
from Peoria, IL asked:
January 28, 2013
How are the sidewalls attached to the canopy? Is it Velcro on Velcro? Are they straps that loop over the frame?
1 Answer
Yes, the sidewalls attach to the frame via velcro tabs that loop around the frame at the top.
Submitted by:
Magan B.
on January 28, 2013
Most Helpful Answer
Kirk
from Indianapolis, IN asked:
October 16, 2012
Is this one of the tents that can have logos?
1 Answer
We cannot place logos on package deals because graphics must be applied as the tents are sewn. We do place graphics on Caravan tents.
Please fill out the form at the following link for a free quote:
Canopy Custom Graphics Quote Request Form
Submitted by:
Magan B.
on October 16, 2012
Most Helpful Answer
Dave
from Mattoon, IL asked:
October 15, 2012
Can you take a full swing with a club inside this canopy?
1 Answer
This canopy's clearance at the maximum height is 7 feet.
Submitted by:
Magan B.
on October 16, 2012
Most Helpful Answer
Wayne Andreasen
from Redlands, CA asked:
October 12, 2012
I have this tent, but I need replacement screw and pin-set for a top corner locking attachment.
1 Answer
Here's a link to our selection of
replacement parts for the Alumashade Canopy.
Submitted by:
Magan B.
on October 12, 2012
Most Helpful Answer
Lena
from USA asked:
October 5, 2012
Are these walls zippered to each other and to the top? Title says zippered, but description mentions Velcro.
1 Answer
These walls zip to each other and attach to the frame with Velcro tabs.
Submitted by:
Magan B.
on October 8, 2012
Most Helpful Answer
Tall Girl
from Loveland, CO asked:
August 21, 2012
What is the canopy's clearance? We are a tall family!
1 Answer
This canopy features an ultimate entrance height of right at seven feet.
Submitted by:
Kevin E.
on August 21, 2012
Most Helpful Answer
Verify please: Velcro tie or zippered sidewalls.
1 Answer
These walls attach to the frame with velcro straps. However they zip to each other at each corner.
Submitted by:
Tommy H.
on July 10, 2012
Most Helpful Answer
Andrea
from Chicago, IL asked:
June 13, 2012
How much does it weigh?
1 Answer
It weighs 60 pounds.
Submitted by:
Dawn H.
on June 13, 2012
Most Helpful Answer
Mikaela
from Fort Lauderdale Florida asked:
May 30, 2012
About 10 years ago, I bought a Caravan Canopy tent. I am looking to replace the sides, ie Walls, with Screen.... Is this a product that you sell?
1 Answer
We do sell Caravan screen walls. You can find those
here.
Submitted by:
Tommy H.
on May 30, 2012
Most Helpful Answer
Thomas Smith
from Milledgeville GA asked:
May 6, 2012
What does slightly marked mean?
1 Answer
The manufacturing process for this leaves slight marks in the finish. We state that so people will not think they have received a used item.
Submitted by:
Dawn H.
on May 7, 2012
Most Helpful Answer
J
from Clinton md asked:
May 3, 2012
Is this flame resistant ?
1 Answer
Yes, it has a CPAI-84 flame resistance warning and a label is sewn inside the top stating this.
Submitted by:
Dawn H.
on May 3, 2012
Most Helpful Answer
lula
from Hampton Bays, NY asked:
April 27, 2012
I'm curious about the walls, in the title it said, zippered walls, and in the description item said, walls will attach to canopy with Velcro...can you please explain to me?
1 Answer
Yes, the walls attach to the canopy itself with velcro, while they attach to each other with zippers. Please see the instructions for the Poly-Taf sidewalls
here .
Submitted by:
Tyler M.
on April 30, 2012
Most Helpful Answer