On the tag it says PTCL1020. Is that the brand of the tent?

That appears to be a King Canopy.

Can I attach the post to a 4x4 pillar?

We cannot recommend you attach it to a 4x4 pillar.

I currently have a low rise 10x15. Do you sell the sidewalls to this?

We do not sell the sidewalls/enclosure for that particular canopy.

Do you have vented tops?

We do not offer many vented tops. On some options, a vent can be added.

Do you have a canopy that has 8 foot legs instead of the 6.8?

We do not offer a canopy with a higher leg height.

What is the height of the Hercules 18x20?

The height on this unit is fixed at 11'6" for the peak height and 6' 8" for the side height.

Can we paint the white top a different color?

You can use fabric dye to change the color.

Do you have a 10x30 frame and tarp?

The only 10x30 we sell can be found here .

I'm looking to replace door panels on a 10' X10' King Canopy, TTSHAL10WHW, 10' x 10' Tuff Tent Aluminum Instant Canopy with Walls and Heavy Duty Roller Bag, white?

We are currently out of that canopy and, as a result, its accessories. We apologize for the inconvenience.

I am interested in the 10' by 20' screen enclosure that does not come with the structure. Do you sell the structure separately?

We do sell the structure and the top, but we do not sell just the structure (framing) on its own.

I bought a King Canopy Goliath 10 x 10 a few years ago. I need a certificate claiming it is fire-retardant for a craft show. Can I get one from you?

This information can be found in the product manual, which I have linked here .

Do you still make the HC1020PCW15_Hercules 20' tent?

Please, use the following link to view the unit on our website: King Canopy 10 x 20 Hercules Canopy

Just bought a King Canopy 10X10 canopy tent. What are the limitations on weight as far has hanging items from the above ceiling framework?

The manufacturer does not provide this information as hanging items from the trusses may cause the bars to bend and void the warranty.

How much does the 10x10 tuff tent weigh with walls and without?

This unit with walls weighs 65 pounds and without walls it is 54 pounds.

Can the King Canopy Leg Wrap Around Weights, # PPC-INAWB400 bags be used on a gazebo?

The weight bags are intended for use with pop up style canopies only. Gazebos would need to be anchored into the ground.

Do you have side panels for a 10x10 King Canopy? What information would you need to know for me to order them?

Yes, we offer a couple of different 10x10 King Canopy sidewall kits. You will need to know your model information for you canopy in order to determine which kit you need.

I want to cover my wooden patio structure with the King Canopy Quadrilateral Sun Shade Sail Canopy 10' x 10'. How can I attach it to my structure? And I read that this canopy is water resistant, is that right?

The item will be shipped with 4 pad eyes, 2 turnbuckles, and 2 snap hooks for installation purposes. Please view the manual for installation tips and instructions. And you are correct, the sail is water resistant, not waterproof.

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Customer Q&A with Product Specialists

Lorna G. from Maryland asked:

I have a 10x 20 ft popup canopy on my deck. Every time it rains I have to take it down because it collects pockets of water. What can I do to alleviate this problem?

Most canopies unless waterproof will do that in rain and are not meant to be left out in it.

Answered by: Sarah B.

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Carol asked:

Is the 20 x 20 steel party tent top waterproof or water resistant?

Water resistant only, not water proof.

Answered by: Sarah B.

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Gary G. from 47421 asked:

Is this made in the USA?

King Canopy is made in the USA.

Answered by: Chaz A.

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Jc from WA asked:

My white canopies are very dirty and need a very good cleaning. How would you recommend cleaning them? Can bleach be used?

We would not recommend bleach. Gentle dishwash detergent should clean it.

Answered by: Sarah C. on Nov 24, 2025

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About King Canopy

King Canopy takes pride in their more than seventy years' experience making only the finest-quality canopies, portable garages, and tents. Their complete range of popup canopies, tents, and sail shades offers something for everyone looking to beat the elements without spending a fortune. King Canopy also make a complete line of accessories, to help you get the most from every product they sell.

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