28 Questions &
from Vancouver Island, BC asked:
September 17, 2021
Can I waterproof my King Canopy roof using a spray silicone?
Any chemical sealants on the material will void the warranty and any fire retardant certifications of that canopy.
Kelsey C. - eCanopy Product Specialist C.
on September 17, 2021
from Sarasota, FL asked:
August 4, 2021
Do the portable garages only come in white?
on August 4, 2021
from Morganton, NC asked:
July 20, 2021
I’m looking for a 10x10 fireproof tent. Do you have that?
We do not sell fireproof tents. You can get ones that are fire resistant but not fireproof. You would just need to see on the item details page if it is NFPA-701 certified.
on July 20, 2021
from Maryland asked:
July 10, 2021
I have a 10x 20 ft popup canopy on my deck. Every time it rains I have to take it down because it collects pockets of water. What can I do to alleviate this problem?
Most canopies unless waterproof will do that in rain and are not meant to be left out in it.
on July 12, 2021
from TN asked:
March 26, 2021
On the tag it says PTCL1020. Is that the brand of the tent?
That appears to be a King Canopy.
on March 26, 2021
from 47421 asked:
March 21, 2021
Is this made in the USA?
King Canopy is made in the USA.
on March 22, 2021
from Dayton, OH asked:
March 6, 2021
What product would you suggest for a truck camper of approx 13 ' high x 20 ' long?
Please view our closest option located here
on March 8, 2021
from Dayton, OH asked:
March 3, 2021
Can I attach the post to a 4x4 pillar?
We cannot recommend you attach it to a 4x4 pillar.
on March 4, 2021
from NC asked:
February 28, 2021
I currently have a low rise 10x15. Do you sell the sidewalls to this?
We do not sell the sidewalls/enclosure for that particular canopy.
on March 1, 2021
Do you have vented tops?
We do not offer many vented tops. On some options, a vent can be added.
on November 23, 2020
from Jacksonville, FL asked:
September 30, 2020
Do you have a canopy that has 8 foot legs instead of the 6.8?
We do not offer a canopy with a higher leg height.
on September 30, 2020
Is the 20 x 20 steel party tent top waterproof or water resistant?
Water resistant only, not water proof.
on September 1, 2020
from Miami, FL asked:
June 26, 2020
What is the height of the Hercules 18x20?
The height on this unit is fixed at 11'6" for the peak height and 6' 8" for the side height.
on June 26, 2020
from Redding, CA asked:
May 28, 2020
Can we paint the white top a different color?
You can use fabric dye to change the color.
on May 29, 2020
from Oil City, PA asked:
May 1, 2020
Looking for a 10 x 20 cathedral style replacement tarp. Do you have anything?
We do not offer such an item.
on May 1, 2020
from 29431 asked:
April 7, 2020
Do you have a 10x30 frame and tarp?
The only 10x30 we sell can be found here
on April 8, 2020
from Pawtucket, RI asked:
January 12, 2020
Is there a 15x40 canopy set up? What can I do to make a 15x40 from two 10x20’s?
Please see our Premier West Coast 15 X 40 Frame Tent located here
on January 13, 2020
from NY asked:
December 2, 2019
Are their sides available for the Goliath?
Here is a link to the 10 x 10 Goliath
canopy that we carry.
on December 2, 2019
from TX asked:
November 20, 2019
I ordered a 10x20 canopy with 8 legs. Do you have a base or leg extenders to raise 12”?
Unfortunately, leg extenders are not available for this unit, per the manufacturer it would destabilize the unit. We apologize for the inconvenience.
on November 20, 2019
from Gilbert, AZ asked:
May 17, 2017
I'm looking to replace door panels on a 10' X10' King Canopy, TTSHAL10WHW, 10' x 10' Tuff Tent Aluminum Instant Canopy with Walls and Heavy Duty Roller Bag, white?
We are currently out of that canopy and, as a result, its accessories. We apologize for the inconvenience.
on May 17, 2017
from FL asked:
February 12, 2017
I am interested in the 10' by 20' screen enclosure that does not come with the structure. Do you sell the structure separately?
We do sell the structure and the top, but we do not sell just the structure (framing) on its own.
on February 13, 2017
from Hinesburg, VT asked:
January 6, 2017
I bought a King Canopy Goliath 10 x 10 a few years ago. I need a certificate claiming it is fire-retardant for a craft show. Can I get one from you?
This information can be found in the product manual, which I have linked here
Brennan W. - eCanopy Product Specialist
on January 6, 2017
from Melbourne, Fl asked:
November 9, 2016
Do you still make the HC1020PCW15_Hercules 20' tent?
from Mexico, ME asked:
June 12, 2015
Just bought a King Canopy 10X10 canopy tent. What are the limitations on weight as far has hanging items from the above ceiling framework?
The manufacturer does not provide this information as hanging items from the trusses may cause the bars to bend and void the warranty.
Will M. - eCanopy Product Specialist
on June 12, 2015
from Severna Park, MD asked:
July 22, 2014
How much does the 10x10 tuff tent weigh with walls and without?
This unit with walls weighs 65 pounds and without walls it is 54 pounds.
Dawn H. - eCanopy Product Specialist
on July 22, 2014
from Toms River, NJ asked:
May 28, 2013
Can the King Canopy Leg Wrap Around Weights, # PPC-INAWB400 bags be used on a gazebo?
The weight bags are intended for use with pop up style canopies only. Gazebos would need to be anchored into the ground.
on May 29, 2013
from Crozet, VA asked:
April 24, 2013
Do you have side panels for a 10x10 King Canopy? What information would you need to know for me to order them?
Yes, we offer a couple of different 10x10 King Canopy sidewall kits. You will need to know your model information for you canopy in order to determine which kit you need.
on April 24, 2013
from Camarillo, CA asked:
April 3, 2013
I want to cover my wooden patio structure with the King Canopy Quadrilateral Sun Shade Sail Canopy 10' x 10'. How can I attach it to my structure? And I read that this canopy is water resistant, is that right?
The item will be shipped with 4 pad eyes, 2 turnbuckles, and 2 snap hooks for installation purposes. Please view the manual
for installation tips and instructions. And you are correct, the sail is water resistant, not waterproof.
on April 3, 2013