Undercover
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Have questions?
Our experts are here to help!Customer Q&A with Product Specialists
Jasmine R.
from West Hollywood asked:
Do you sell 29x10 canopies that are fire certified?
We do not.
Answered by:
Sarah B.
Nathan
from Idaho asked:
Can I get a fire certificate for my undercover canopy?
Undercover fire certification should be sewn in to your unit.
Answered by:
Sarah
Sheila E.
from New Orleans asked:
I purchased a tent several years ago and would like to replace the carry bag. Is that possible?
We do not currently list standalone replacement carry bags for Undercover tents. The only Undercover tent parts we carry are available on our page. For a replacement bag, we recommend contacting Undercover Canopy directly at 1-888-813-6313, as they handle parts requests for their tents. If you happen to know the specific brand and model of your tent, please reply with that information so we can double-check if any alternatives are available on our end. We apologize for any inconvenience.
Answered by:
Chaz A.
on Oct 05, 2026
Showing 3 of
3 Questions and Answers
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Thank you for your interest in our products. We've received your question and will get back to you shortly — usually within the hour but always within 1 business day. To ensure you receive our response, please add our email address ([email protected]) to your email whitelist or address book.
In the meantime, while we prepare our response, keep an eye on your inbox for an email from us. We'll be sending you our exclusive Buyer's Guide, packed with valuable information to assist you in making the best decision for your needs.
If you have any further questions or need immediate assistance, feel free to reach out to us directly at 1-800-445-5611.
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