24 Questions &
24 Answers
Ron
from Reno, NV asked:
July 13, 2017
Are your collapsible/pop up canopies waterproof?
1 Answer
By definition, almost all of our pop up canopies are water resistant only. They are designed primarily as shade canopies and while they will stand up to a passing shower or drizzle, they are not designed for prolonged use in heavy rain. The canopy fabric may withstand water permeation, but the structure itself can be damaged from the weight of water pooling on the top of the canopy. If you must use a pop up canopy in rainy conditions, the best product on the market is the
Vitabri V3 10 x 10 Aluminum Pop Up Waterproof Canopy. Unlike other canopies that use a polyester top, this canopy relies on a completely impermeable vinyl top with a heavily reinforced frame.
Submitted by:
Collin C.
on July 13, 2017
Most Helpful Answer
Carl
from Eustis, Fl. asked:
July 13, 2022
What is the best way to clean a canopy?
1 Answer
It is best to clean the canopy fabric with something gentle (like Dawn soap) and warm water, so as not to damage the UV and fire-retardant coating.
Submitted by:
Kelsey C.
on July 13, 2022
Most Helpful Answer
Sheila F
from Warrensburg, NY asked:
February 19, 2018
Do any of the 10 by 10 canopies come with reinforced legs?
1 Answer
None of our current 10x10 canopy models come equipped with reinforced legs. Thank you for your inquiry!
Submitted by:
Sarah
on February 19, 2018
Most Helpful Answer
Mike
from Portland, OR asked:
January 24, 2017
I need a canopy or quick tent to keep out rain from an RV 12-14 ft high. Do you offer anything that high?
1 Answer
We have several RV shelters that fit your description. A particularly popular one is
this one, which has a door height of 12' 6". There is also
this option and
this other option, both with a height of 12'.
Submitted by:
Sarah
on January 24, 2017
Most Helpful Answer
Jim
from Arizona asked:
September 12, 2016
Out of the 10 x 20 straight leg canopy listed, which one has the highest quality frame?
1 Answer
These items are basically the same regarding materials, they are just made by different manufacturers. Any items which are labelled as "Commercial-Grade" will be higher quality.
Submitted by:
Justin R. - eCanopy Product Specialist
on September 12, 2016
Most Helpful Answer
Michael
from VA asked:
June 19, 2016
I'm looking for a camping canopy, mainly for shade, but must be able to cope with wind (occasional thunderstorm) and rain(downpour to day long soaker). We go camping 5-6 times a summer for 3-4 days at a time.
1 Answer
Donna
from Fontana, WI asked:
April 29, 2015
I'm looking for a op up tent for a high school's sporting events. I'd like to get something that I could add sides to if necessary as well as the ability to get it in red with black letters with the school's name and logo. Is that possible? Can I get this is either 10x10 or a 10x15 size?
1 Answer
You can fill out the form at the following link and upload your logo for a free quote:
Canopy Custom Graphics Quote Form
Our Graphics Department must actually see your logo as well as the placements you require the logo before they can provide you with a quote.
Submitted by:
Dawn H. - eCanopy Product Specialist
on April 29, 2015
Most Helpful Answer
Dar
from OH asked:
August 29, 2014
Does the Undercover 10' x 10' Super Lightweight Commercial Aluminum Popup Shade Canopy Package with White Top
come standard with the 'banana peel entry' spin bag?
1 Answer
Yes, it does come with 'banana peel entry' spin bag as a standard option.
Submitted by:
Dawn H. - eCanopy Product Specialist
on September 2, 2014
Most Helpful Answer
George
from Carson City, NV asked:
July 29, 2014
How much does it cost to add a logo or text to a canopy?
1 Answer
You can fill out the form at the following link and upload your logo for a free quote:
Canopy Custom Graphics Quote Form
Our Graphics Department must actually see your logo as well as the placements you require the logo before they can provide you with a quote. We cannot provide a verbal quote.
Submitted by:
Dawn H. - eCanopy Product Specialist
on July 30, 2014
Most Helpful Answer
Dan
from Danville, IL asked:
July 13, 2014
Hello I am looking for a 12x12 canopy with side walls. Do you carry these? If so what is the price? I am looking for at least three to purchase for a Boy Scout troop.
1 Answer
We do not currently carry any 12 x 12 canopies with walls. We do carry many
10 x 10 Canopy Package deals the include walls as well as roller bags for storage and transport.
Submitted by:
Dawn H. - eCanopy Product Specialist
on July 14, 2014
Most Helpful Answer
Mayra
from Phoenix, Arizona asked:
May 19, 2014
I run an apparel company and was wondering the price on a 10x10 tent customized with our company name on it or logo per say on it.
1 Answer
Our Custom Graphics Department will need to see your logo and the desired placement before they can quote you on the cost. You can fill out the form at the following link and upload your logo for a free quote:
Canopy Custom Graphics Quote Form
Submitted by:
Dawn H.
on May 20, 2014
Most Helpful Answer
Mark
from Fort Worth, TX asked:
April 16, 2014
Are any of these canopies opaque?
1 Answer
We have some that are partially opaque but almost all of them will let some light through. Please let us know what size you are interested in and whether you need it to be truly opaque or if some light is acceptable and we will be happy to look into this further for you.
Submitted by:
Dawn H.
on April 16, 2014
Most Helpful Answer
Bob
from FL asked:
October 15, 2013
Is there a white cover available for the 10 x 10 "Summit" series instant canopy?
1 Answer
Unfortunately we do not carry a white top for the Summit series. We have many other canopies with white tops to for you to choose from. The package deals have walls included, and some have the roller bag included as well.
Submitted by:
Emily
on October 15, 2013
Most Helpful Answer
Peter
from Tulsa, OK asked:
September 9, 2013
What would be my best option for a recreational pop-up canopy that could handle wind (15 mph+ winds, not uncommon here)? This is for recreational use. I was thinking 10'x10' but I'm open to whatever options may be best suited for this.
1 Answer
The 10 x 10 size is the most common. We would recommended one of our
Caravan Canopy Package Deals. You can click on the link and when you get to the item page, you can use the Narrow Selection By feature on the left side of the page to show you only the Caravan brand canopies.
Submitted by:
Dawn H.
on September 9, 2013
Most Helpful Answer
Wayne
from GA asked:
August 14, 2013
Where do I find just the canopy 8 x 8 for Quik Shade (Shade Tech)?
1 Answer
We do not sell that replacement canopy. You should contact Quik Shade directly.
Submitted by:
Tommy H.
on August 14, 2013
Most Helpful Answer
Jeff
from SC asked:
August 13, 2013
Can you recommend some type of shade for the beach that will withstand wind and is easy to put up and take down?
1 Answer
An item that is easy to put up and take down would be one of our
Canopy Package Deals; however, these are not wind rated.
Submitted by:
Magan B.
on August 13, 2013
Most Helpful Answer
Jeff
from SC asked:
August 13, 2013
I am looking for a 12 x 12 pop up style canopy to take to the beach which will withstand the wind. I would prefer aluminum, straight legs, sturdy to last outdoors. Can you recommend one?
1 Answer
Pop up canopies are not engineered to withstand high winds.
Submitted by:
Dawn H.
on August 13, 2013
Most Helpful Answer
Karen
from IN asked:
August 8, 2013
I have the frame for an EZ-Up Canopy, but I'd like to get a new Canopy for it. Do you sell just the EZ-Up Canopy without the Frame? The size is 10 x 10.
1 Answer
No. Unfortunately we do not have repalcement parts for EZ-Up brand products.
Submitted by:
Tommy H.
on August 9, 2013
Most Helpful Answer
Cathy
from Placerville, CA asked:
May 23, 2013
Do you have a 10 x 20 canopy with sidewalls that can be rolled up on the 10' and 20' sides?
1 Answer
We recommend something like the
Super Max 10x20 Shelter with Enclosure Kit. We do not have any shelters with 20 foot sides that roll up, however, each wall is completely removable. One 10 foot side does indeed roll up.
Submitted by:
Tommy H.
on May 23, 2013
Most Helpful Answer
Linda
from Kirkland, WA. asked:
May 1, 2013
Do you have replacement legs for the WLT-YZ-11002600052 Caravan instant canopies?
1 Answer
Submitted by:
Tommy H.
on May 1, 2013
Most Helpful Answer
Dennis
from Nashville asked:
January 29, 2013
I'm looking for an easy pop-up canopy that while folded up is shorter in length than the standard 48-50". My car does not have a trunk (or a back seat) so I need something shorter.
1 Answer
The shortest we have is 51 inches.
Submitted by:
Magan B.
on January 29, 2013
Most Helpful Answer
Devin
from SC asked:
January 29, 2013
Hello, I'm looking for the strongest, best quality, pop up tent for drag racing. Best frame, steel, best leg locks. 10' x 20'. What do you recommend?
1 Answer
Submitted by:
Magan B.
on January 29, 2013
Most Helpful Answer
Danny
from Dublin, California asked:
January 11, 2013
Is it possible to purchase the canopy itself without the metal structure? Our metal frame is still in excellent working condition, but the sun and weather have frayed and torn the fabric of the canopy.
1 Answer
We sell replacement tops for certain frames. Please advise the manufacturer and size of the frame you have now, so that we might advise on a replacement.
Submitted by:
Magan B.
on January 11, 2013
Most Helpful Answer
John Nieman
from Greensburg, IN asked:
December 10, 2012
I have a 10 X 10 blue canopy. I'm looking for the curtains. Do you have them?
1 Answer
Please advise the manufacturer of the tent you currently own, so that we may recommend the correct replacement walls. You should find a manufacturer patch stitched into your canopy top.
Submitted by:
Magan B.
on December 10, 2012
Most Helpful Answer