Good Customer Service, Good Product
It?s nice to get good customer service, and this company gives it. A piece of the canopy was broken when I got it. Not a major problem, but still, it wasn?t right. I called and they asked me to tell them what was wrong and then to send a photo showing the problem. After I did that they sent me not just a replacement part, they sent another entire enclosure! Wow, unbelievable! I?ve also found that the canopy works great even when it?s really windy or rainy. We?ve been out in it in the rain and haven?t gotten wet at all. I guess my only complaint would be that I wish it didn?t cost so much. But like they say, you have to pay for quality.