Canopy Accessories
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Customer Q&A with Product Specialists
John C.
from New Jersey asked:
I have a Palermo Plus awning and the right side Shoulder Bracket broke when the awning was water-filled. I attached a picture of the broken bracket. Do you have a replacement?
We are sorry to hear about the broken shoulder bracket on your Palermo Plus awning. We have reviewed the photos you sent showing the cracked bracket assembly. Unfortunately, Palermo Plus is not a brand we carry, so we do not stock or have access to replacement brackets or any other parts for it. Since Palermo Plus is a proprietary awning design sold through RetractableAwnings.com, we recommend contacting them directly. They will be the best resource to help you find the correct replacement bracket for your unit.
Answered by:
Chaz A.
on Aug 24, 2026
Sheila S.
from 1367 Roberta Ln Addison NY 14801 asked:
I need replacement folding tent stakes for an Undercover Apex dome tent. Each stake is 18ft long. Do you have 2 sets in stock?
We do not list folding tent stakes as a standalone replacement item for the UnderCover Apex Camp Dome Modular Tent. After checking our product listings and Undercover Canopy's parts shop, this specific stake is not sold separately by either of us. We apologize for any inconvenience. For replacement stakes for your Apex tent, we recommend contacting Undercover Canopy directly at 1-888-813-6313, as they handle parts requests for this model.
Answered by:
Melanie C.
on Aug 20, 2026
Jeffery G.
from MD asked:
Do you have replacement parts for a 20x20 heavy-duty metal canopy tent?
Unfortunately, we do not offer replacement parts for that particular canopy.
Answered by:
Chaz A.
on Aug 17, 2026
Gary F.
from CT asked:
I am looking for a canopy top only for a GoPlus 10x20 expandable unit with straight legs and 3 lift posts in the middle.
We are an online retailer that carries various brands of canopies and accessories. Canopy tops are designed to be brand and model specific, and unfortunately, we do not carry the GoPlus brand. For a replacement canopy top for your GoPlus 10x20 expandable unit, we recommend contacting GoPlus directly to ensure you receive a compatible part.
Answered by:
Brennan W.
on Jul 05, 2026
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10 Questions and Answers
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About Canopy Accessories
Many canopy owner's needs change over time. That much is a fact. What's less than certain, though, is how those needs will change and how the canopy industry will change and grow to accommodate customers' rising demands. That's why eCanopy.com offers a comprehensive and ever changing selection of canopy accessories to service every kind of canopy out there.These days canopy accessories can include such helpful additions as stake kits, weight bags, bracket supports, roller bags, and other items that generally make your experience using your canopy use and your life a little easier. However, canopy accessories can also be such items as canopy sidewalls, canopy extension sections, and mesh walls that help you get more function and enjoyment out of your existing canopy. Here at eCanopy.com we take pride in carrying all of the latest accessories from every canopy manufacturer to make sure your canopy is exactly what you want it to be.So whether you need replacement parts, products that make transportation easy, or items to hold your canopy in place eCanopy.com has what you're looking for. Our canopy selection is second to none, but if you need to make some minor adjustments we understand. Make a fantastic canopy the perfect canopy using the wide array of canopy accessories available here at eCanopy.com.
