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Undercover Canopies
Undercover Canopy set a new standard in portable shelter. Undercover canopies have an advanced aluminum construction that's 50 percent lighter than steel and an innovative design that deploys "in a matter of seconds". From one-person pop-up canopies to large-scale tents for professional exhibition, these canopies offer unmatched levels of mobility, convenience, and durability, all backed by the UnderCover's twenty-plus years of experience and innovation.
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Ask & Answer
Ask a Specialist
21 Questions &
21 Answers
Robbert
from Phoenix, AZ asked:
November 20, 2017
Do you have printing available?
1 Answer
Yes, please fill out our custom graphic form, located here".
Chaz
on November 20, 2017
Arnold
from NY asked:
August 19, 2017
Do you carry a rain gutter for your tent? Not the one for between tents, but just for one tent.
1 Answer
There are not rain gutters available for a single canopy.
Sarah
on August 21, 2017
Chad
from IL asked:
August 5, 2017
With the 10 x 20 undercover canopy, do I need to buy weights for the legs and side walls, too? Is it really that easy to set up?
1 Answer
You can purchase the weights for extra security. We do offer sidewalls and it is easy set up.
Kendra
on August 7, 2017
Linn
from Millheim, PA asked:
May 23, 2017
Last year, I purchased an R-3 Shade, commercial grade 10' X 10' , w/sides pop up canopy. I am a vendor at festivals and shows. I have been invited to apply for a show that requires my canopy to be flame retardant by the city. Do you make a fire retardant replacement canopy for my type?
1 Answer
We do not, I apologize.
Kathy
on May 23, 2017
Rita
from IL asked:
August 31, 2016
Can you leave the sides up when putting this canopy down and also store the canopy with the sides attached?
1 Answer
You will want to remove the walls before putting the canopy away.
Brennan W. - eCanopy Product Specialist
on August 31, 2016
Ed
from Kailua-Kona, HA asked:
November 9, 2015
Do you have a 10' x 10' canopy that has a clear plastic window on the front that a business could insert their name and product info?
1 Answer
I believe you are referring to the name banner accessory featured on EZ Up canopies. We do indeed have a unit that features this. Please check out our EZ Up 10x10 package deal.
Kevin E. - eCanopy Product Specialist
on November 10, 2015
Kim
from Independence, MO asked:
May 16, 2015
I'm looking at the UnderCover 10 x 10 professional grade canopy, but would really like to have sides. What is the main difference between the zipper walls and the curtain wall for this structure?
1 Answer
Both sets of walls zipper together at the edges. However, the CRS walls are on a curtain rail type system so the they can be slid from side to side like curtains and gathered at the corners.
Dawn H. - eCanopy Product Specialist
on May 18, 2015
Bob
from MN asked:
May 6, 2015
What is the difference between the R-2 professional canopy and the R-3 commercial canopy?
1 Answer
The UC-2R10CRS is an all aluminum frame with octagonal truss bars. The frame is Lighter than the UC-3R and truss bars are much beefier. The UC-3R10CRS is a hybrid frame, aluminum legs steel truss bars.
Dawn H. - eCanopy Product Specialist
on May 6, 2015
Candice
from Yuba City, CA asked:
September 5, 2014
I was actually wondering what is the better of the two companies for commercial canopies between Undercover and EZ-Up. I'm looking for durability and longevity for a farmers market set up. What would you suggest?
1 Answer
While both companies manufacture a variety of canopies, ranging from light weight and light duty to commercial grade, Undercover is often favored due to their unique lever action leg and truss adjustment feature. You can view this in both the pictures underneath the large picture on their product pages as well as in their manual.
The final decision should be based on the model of the canopy, whatever the manufacturer, but we have had many customer very happy about the ease of use of the Undercover model and their spectacular warranty services as well. All in all, I would recommend Undercover as the best choice.
Dawn H. - eCanopy Product Specialist
on September 5, 2014
Marsha
from Mesa, AZ asked:
July 11, 2014
What's the difference between the r-2 canopy and the r-3?
1 Answer
If you are referring to the difference between the UC-2P and the UC-R2, the UC-R3 has a thicker top. It is 600 denier and the UC-2P has a 300 denier top.
Dawn H. - eCanopy Product Specialist
on July 14, 2014
Teresa
from CA asked:
April 9, 2014
What's the difference between commercial grade and professional grade canopies by Undercover?
1 Answer
The primary difference is that the commercial grade has a 300 denier top and the professional grade has a thicker, 600 denier top.
Dawn H.
on April 9, 2014
Mitch
from Venice, ca asked:
March 13, 2014
Does the 10x20 have a side wall kit or could you just buy 2 10x10 side wall kits?
1 Answer
There is not a sidewall kit manufactured specifically for the 10 x 20 model at this time. Instead, you can use a pair of the Undercover 10 Foot Zippered Poly Sidewall - Set of Four.
Collin C.
on March 13, 2014
Lorraine
from Chicago asked:
February 25, 2014
What are the differences in the 10 x 10 tent that costs $269 and $299 one?
1 Answer
The unit that is $269 is a mix of aluminum and steel frame where the $299 unit is all aluminum frame. Please let us know if you have any further questions.
Emily
on February 25, 2014
Barry
from Culpeper, VA asked:
October 20, 2013
Are the 10x10 sidewalls water resistant?
1 Answer
The Undercover walls are not waterproof. The only waterproof canopies are the Vitabri canopies. They have accessory walls which are waterproof as well. Please use the link below to go view the Vitabri and click on the accessory tab to view the walls.
Vitabri V3 10 x 10 Aluminum Pop Up Canopy - Waterproof Top
Emily
on October 21, 2013
Steve
from TN asked:
August 9, 2013
Do you all carry any waterproof canopy's?
1 Answer
The only waterproof canopy we carry is the Vitabri.
Dawn H.
on August 9, 2013
Terry
from Portland, OR asked:
June 29, 2013
What are the dimensions of the banner pocket on the commercial grade Undercover R3 10x10 canopy?
1 Answer
Per the manufacturer, this item does not have a banner pocket. However, it will come with a pair of D rings that will allow you to hang a banner from one of the 10 foot valences.
Collin C.
on July 2, 2013
Maddy
from WA asked:
May 19, 2013
What is 'Commercial Aluminum'? How does it differ from steel frames? Are there different grades?
1 Answer
Undercover rates its canopy frames in two grades, "Commercial" and "Professional." The "Professional" models feature a stronger, sturdier frame. The aluminum models are lighter in weight than steel counterparts.
Tyler M.
on May 20, 2013
Dwight
from CA asked:
April 4, 2013
Does the Undercover 10 x 10 Canopy have net sidewalls with serving windows?
1 Answer
No. However, we do have such serving sidewalls as an accessory for our Caravan Canopy Products.
Tommy H.
on April 4, 2013
Don
from NC asked:
March 21, 2013
Do the four walls on the 10x10 R3 Canopy connect to each other with zippers or velcro?
1 Answer
UnderCover Canopy walls zip up at each side.
Tommy H.
on March 22, 2013
Armando
from Merced, CA asked:
February 23, 2013
Do you have any canopies colored navy blue?
1 Answer
Our selection of Caravan Canopies has the most color options available, including navy blue.
Tommy H.
on February 25, 2013
Dick
from Hemet, Ca asked:
January 12, 2013
Just checking to see if you have a canopy that is 8 x 10' with roof vent and sidewalls? Beige color preferred .
1 Answer
No, we do not have any canopies in that size.
Dawn H.
on January 14, 2013
21 Questions &
21 Answers
Robbert
from Phoenix, AZ asked:
November 20, 2017
Do you have printing available?
1 Answer
Yes, please fill out our custom graphic form, located here".
Chaz
on November 20, 2017
Arnold
from NY asked:
August 19, 2017
Do you carry a rain gutter for your tent? Not the one for between tents, but just for one tent.
1 Answer
There are not rain gutters available for a single canopy.
Sarah
on August 21, 2017
Chad
from IL asked:
August 5, 2017
With the 10 x 20 undercover canopy, do I need to buy weights for the legs and side walls, too? Is it really that easy to set up?
1 Answer
You can purchase the weights for extra security. We do offer sidewalls and it is easy set up.
Kendra
on August 7, 2017
Linn
from Millheim, PA asked:
May 23, 2017
Last year, I purchased an R-3 Shade, commercial grade 10' X 10' , w/sides pop up canopy. I am a vendor at festivals and shows. I have been invited to apply for a show that requires my canopy to be flame retardant by the city. Do you make a fire retardant replacement canopy for my type?
1 Answer
We do not, I apologize.
Kathy
on May 23, 2017
Rita
from IL asked:
August 31, 2016
Can you leave the sides up when putting this canopy down and also store the canopy with the sides attached?
1 Answer
You will want to remove the walls before putting the canopy away.
Brennan W. - eCanopy Product Specialist
on August 31, 2016
Ed
from Kailua-Kona, HA asked:
November 9, 2015
Do you have a 10' x 10' canopy that has a clear plastic window on the front that a business could insert their name and product info?
1 Answer
I believe you are referring to the name banner accessory featured on EZ Up canopies. We do indeed have a unit that features this. Please check out our EZ Up 10x10 package deal.
Kevin E. - eCanopy Product Specialist
on November 10, 2015
Kim
from Independence, MO asked:
May 16, 2015
I'm looking at the UnderCover 10 x 10 professional grade canopy, but would really like to have sides. What is the main difference between the zipper walls and the curtain wall for this structure?
1 Answer
Both sets of walls zipper together at the edges. However, the CRS walls are on a curtain rail type system so the they can be slid from side to side like curtains and gathered at the corners.
Dawn H. - eCanopy Product Specialist
on May 18, 2015
Bob
from MN asked:
May 6, 2015
What is the difference between the R-2 professional canopy and the R-3 commercial canopy?
1 Answer
The UC-2R10CRS is an all aluminum frame with octagonal truss bars. The frame is Lighter than the UC-3R and truss bars are much beefier. The UC-3R10CRS is a hybrid frame, aluminum legs steel truss bars.
Dawn H. - eCanopy Product Specialist
on May 6, 2015
Candice
from Yuba City, CA asked:
September 5, 2014
I was actually wondering what is the better of the two companies for commercial canopies between Undercover and EZ-Up. I'm looking for durability and longevity for a farmers market set up. What would you suggest?
1 Answer
While both companies manufacture a variety of canopies, ranging from light weight and light duty to commercial grade, Undercover is often favored due to their unique lever action leg and truss adjustment feature. You can view this in both the pictures underneath the large picture on their product pages as well as in their manual.
The final decision should be based on the model of the canopy, whatever the manufacturer, but we have had many customer very happy about the ease of use of the Undercover model and their spectacular warranty services as well. All in all, I would recommend Undercover as the best choice.
Dawn H. - eCanopy Product Specialist
on September 5, 2014
Marsha
from Mesa, AZ asked:
July 11, 2014
What's the difference between the r-2 canopy and the r-3?
1 Answer
If you are referring to the difference between the UC-2P and the UC-R2, the UC-R3 has a thicker top. It is 600 denier and the UC-2P has a 300 denier top.
Dawn H. - eCanopy Product Specialist
on July 14, 2014
Teresa
from CA asked:
April 9, 2014
What's the difference between commercial grade and professional grade canopies by Undercover?
1 Answer
The primary difference is that the commercial grade has a 300 denier top and the professional grade has a thicker, 600 denier top.
Dawn H.
on April 9, 2014
Mitch
from Venice, ca asked:
March 13, 2014
Does the 10x20 have a side wall kit or could you just buy 2 10x10 side wall kits?
1 Answer
There is not a sidewall kit manufactured specifically for the 10 x 20 model at this time. Instead, you can use a pair of the Undercover 10 Foot Zippered Poly Sidewall - Set of Four.
Collin C.
on March 13, 2014
Lorraine
from Chicago asked:
February 25, 2014
What are the differences in the 10 x 10 tent that costs $269 and $299 one?
1 Answer
The unit that is $269 is a mix of aluminum and steel frame where the $299 unit is all aluminum frame. Please let us know if you have any further questions.
Emily
on February 25, 2014
Barry
from Culpeper, VA asked:
October 20, 2013
Are the 10x10 sidewalls water resistant?
1 Answer
The Undercover walls are not waterproof. The only waterproof canopies are the Vitabri canopies. They have accessory walls which are waterproof as well. Please use the link below to go view the Vitabri and click on the accessory tab to view the walls.
Vitabri V3 10 x 10 Aluminum Pop Up Canopy - Waterproof Top
Emily
on October 21, 2013
Steve
from TN asked:
August 9, 2013
Do you all carry any waterproof canopy's?
1 Answer
The only waterproof canopy we carry is the Vitabri.
Dawn H.
on August 9, 2013
Terry
from Portland, OR asked:
June 29, 2013
What are the dimensions of the banner pocket on the commercial grade Undercover R3 10x10 canopy?
1 Answer
Per the manufacturer, this item does not have a banner pocket. However, it will come with a pair of D rings that will allow you to hang a banner from one of the 10 foot valences.
Collin C.
on July 2, 2013
Maddy
from WA asked:
May 19, 2013
What is 'Commercial Aluminum'? How does it differ from steel frames? Are there different grades?
1 Answer
Undercover rates its canopy frames in two grades, "Commercial" and "Professional." The "Professional" models feature a stronger, sturdier frame. The aluminum models are lighter in weight than steel counterparts.
Tyler M.
on May 20, 2013
Dwight
from CA asked:
April 4, 2013
Does the Undercover 10 x 10 Canopy have net sidewalls with serving windows?
1 Answer
No. However, we do have such serving sidewalls as an accessory for our Caravan Canopy Products.
Tommy H.
on April 4, 2013
Don
from NC asked:
March 21, 2013
Do the four walls on the 10x10 R3 Canopy connect to each other with zippers or velcro?
1 Answer
UnderCover Canopy walls zip up at each side.
Tommy H.
on March 22, 2013
Armando
from Merced, CA asked:
February 23, 2013
Do you have any canopies colored navy blue?
1 Answer
Our selection of Caravan Canopies has the most color options available, including navy blue.
Tommy H.
on February 25, 2013
Dick
from Hemet, Ca asked:
January 12, 2013
Just checking to see if you have a canopy that is 8 x 10' with roof vent and sidewalls? Beige color preferred .
1 Answer
No, we do not have any canopies in that size.
Dawn H.
on January 14, 2013
