36 Questions &
36 Answers
Jim R.
from Buffalo, NY asked:
August 25, 2022
Do you sell just the replacement sidewall enclosures?
1 Answer
We do not.
Submitted by:
Sarah B.
on August 26, 2022
Most Helpful Answer
Bob
from Albuquerque, NM asked:
March 6, 2022
Can I buy just a replacement canopy without the poles?
1 Answer
We do not sell just the replacement canopy.
Submitted by:
Sarah B.
on March 7, 2022
Most Helpful Answer
Walter
from Seattle, WA asked:
December 22, 2021
1 Answer
No, it is not.
Submitted by:
Sarah B.
on December 24, 2021
Most Helpful Answer
Francis
from Jeddo, MI asked:
September 22, 2021
What is the size of the door opening?
1 Answer
The door opening is 6 feet high.
Submitted by:
Sarah B.
on September 23, 2021
Most Helpful Answer
Maria G.
from Mesa, AZ asked:
August 22, 2021
Does this come in other colors such as brown or black?
1 Answer
It does not.
Submitted by:
Sarah B.
on August 23, 2021
Most Helpful Answer
James M.
from Columbus, OH asked:
April 29, 2021
Is the product wind-resistant?
1 Answer
It is not.
Submitted by:
Sarah B.
on April 29, 2021
Most Helpful Answer
Wayne W.
from Williamsport, PA asked:
April 22, 2021
Can this be put up as well as taken down for a singular day's use?
1 Answer
The installation and setup process, as well as how it is anchored, make this for more semi-permanent uses.
Submitted by:
Sarah B.
on April 23, 2021
Most Helpful Answer
Patrick
September 21, 2020
Are the individual walls able to be removed or rolled up to maximize air circulation and wind/rain protection?
1 Answer
They are not.
Submitted by:
Sarah B.
on September 22, 2020
Most Helpful Answer
Marj
from Loveland, CO asked:
September 2, 2020
Can this be assembled both with and without the walls or door? Or can the walls be rolled up and secured and then let down if needed?
1 Answer
The sidewalls can be rolled up or left completely off if needed.
Submitted by:
Chaz A.
on September 3, 2020
Most Helpful Answer
Carolyn
from Phoenix, AZ asked:
June 8, 2020
Can you drive into the front or back of the tent?
1 Answer
You can drive through either side.
Submitted by:
Chaz A.
on June 8, 2020
Most Helpful Answer
Mick
from Lake Nebagamon, WI asked:
May 10, 2020
Is a 13' x 32' unit available?
1 Answer
We do not offer that size.
Submitted by:
Sarah B.
on May 11, 2020
Most Helpful Answer
Rodney W.
from Stevensville, Michigan asked:
April 9, 2020
Would this canopy withstand winters in Michigan?
1 Answer
It is not snow load rated, so depending on your ability to keep it clear of snow.
Submitted by:
Sarah B.
on April 10, 2020
Most Helpful Answer
Martin
from San Diego asked:
February 29, 2020
Does it have UV Protection?
1 Answer
This cover is UV treated.
Submitted by:
Chaz A.
on March 2, 2020
Most Helpful Answer
David S.
from Location of portable garage will be SW Michigan asked:
December 5, 2019
Will it hold up in snow and is it easy to assemble?
1 Answer
It is considered very easy to assemble. Unfortunately it is not snow load rated so we could not recommend it be used in snowy areas.
Submitted by:
Sarah B.
on December 5, 2019
Most Helpful Answer
John
from Bothell, WA asked:
November 17, 2019
I need to replace this Canopy. The Unit is 20 X 10. I have the sides, just need the top.
Thank you.
1 Answer
The canopy tops are make and model specific, you should be able to find the model number either on the top on the inside itself or on the leg of the canopy.
Submitted by:
Briana L.
on November 22, 2019
Most Helpful Answer
What about snow weight?
1 Answer
This unit is not snow load rated. Thank you for your inquiry.
Submitted by:
Sarah B.
on October 25, 2019
Most Helpful Answer
Darin
from Waldport, OR asked:
October 22, 2019
Will the canopy withstand gusting winds at 75 mph? Also, what is the recommendation for anchoring the canopy for such conditions?
1 Answer
This unit is not wind rated but can be anchored down with the provided stakes.
Submitted by:
Chaz A.
on October 22, 2019
Most Helpful Answer
Ron
from Oakland, CA asked:
October 21, 2019
What is the difference between this unit and e canopy # 23572?
1 Answer
They are quite similar, but the Shelter logic includes a Sturdy beam-welded 22 gauge, 2" diameter steel frame versus the 13/8 frame on the King canopy, but the King canopy sidewalls include windows.
Submitted by:
Chaz A.
on October 21, 2019
Most Helpful Answer
Mike C.
from Quincy, MA asked:
October 12, 2019
Are any tools needed to set up the carport shown?
1 Answer
No tools are needed to install the canopy.
Submitted by:
Briana L.
on October 14, 2019
Most Helpful Answer
Polly D.
from Wiscasset, Maine asked:
October 5, 2019
I am looking for a portable garage that has doors on both ends. Does this exist?
1 Answer
We do not offer a 10x20 canopy with doors on both ends. We apologize for the inconvenience.
Submitted by:
Sarah B.
on October 7, 2019
Most Helpful Answer
Rob
from Vancouver Island asked:
September 7, 2019
I would like to put two side by side. Is this an issue?
1 Answer
This should not be an issue.
Submitted by:
Mike T.
on September 9, 2019
Most Helpful Answer
T
from Eustis, Florida asked:
July 19, 2019
Is the canopy easily removable for hurricane season?
1 Answer
This canopy probably wouldn't be ideal for setting up/taking down on a daily basis, but it shouldn't be much to set up/take down once a season.
Submitted by:
Mike Taylor
on July 19, 2019
Most Helpful Answer
Scott
from Henderson my asked:
May 20, 2019
Are the flaps that are rolled back supposed to enclose the front?
1 Answer
The flap is rolled up and has zippers on either side to close when wanted. Thank you for your inquiry.
Submitted by:
Sarah B.
on May 20, 2019
Most Helpful Answer
Jim
from MI asked:
March 30, 2019
Is this easy up and down good for garage sales?
1 Answer
MC
from Seattle, WA asked:
January 16, 2019
Are these portable garages lockable?
1 Answer
The portable garages do not lock. We apologize for the inconvenience.
Submitted by:
Sarah B.
on January 17, 2019
Most Helpful Answer
Mary
from 98092 asked:
November 20, 2018
Live in Pacific Northwest with lots of fir trees on property. Looking for protection against constant dropping fir needles, sap, the usual rain and occasional heavy snow for my new TRD 4Runner, will this help?
1 Answer
This item would work perfectly for that purpose. Thank you for your inquiry.
Submitted by:
Sarah B.
on November 20, 2018
Most Helpful Answer
D.D. W
from Cheyenne, WY asked:
October 25, 2018
What mil thickness are the canopies?
1 Answer
The material is 5.6 OZ polyethylene.
Submitted by:
Chaz A.
on October 26, 2018
Most Helpful Answer
Michele M
from 07728 asked:
January 16, 2018
Can I leave this garage up all year round?
1 Answer
This unit is not snow load rated, so we would not recommend it for areas where snow is an issue.
Submitted by:
Sarah
on January 16, 2018
Most Helpful Answer
Frank
from South Florida asked:
January 4, 2018
Are the windows fixed clear plastic or they roll up for ventilation?
1 Answer
Those windows are indeed fixed plastic.
Submitted by:
Sarah
on January 4, 2018
Most Helpful Answer
Dave Bishop
from Pickford, MI asked:
November 18, 2017
Does it come with a warranty?
1 Answer
Yes, this item unit comes with a 1 year limited warranty.
Submitted by:
Kendra
on November 20, 2017
Most Helpful Answer
Mike
from Dallas, TX asked:
September 18, 2017
Can this model be locked or secured?
1 Answer
Yes, please view page 6 of the manual located
here .
Submitted by:
Chaz
on September 19, 2017
Most Helpful Answer
Diane
from Prescott Valley, AZ asked:
August 27, 2017
Is this waterproof?
1 Answer
This unit is waterproof.
Submitted by:
Sarah
on August 28, 2017
Most Helpful Answer
Denise
from Corte Madera, CA asked:
June 27, 2017
Can this canopy be installed on a slanting concrete area?
1 Answer
It is not recommended. This canopy is designed for use as a temporary structure. After assembly, the canopy must be securely anchored to the ground to prevent damage from winds. Your canopy will act like a kite in the wind if not
properly and securely anchored to the ground. Severe winds will cause the frame to twist and un-anchored legs will fall, thereby collapsing the canopy. If severe winds are expected, you must remove the cover from
the frame to prevent damage.
Submitted by:
Sarah
on June 27, 2017
Most Helpful Answer
Kenneth
from OH asked:
August 7, 2016
What is height of the door opening?
1 Answer
The door opening is 6 feet high.
Submitted by:
Brennan W. - eCanopy Product Specialist
on August 8, 2016
Most Helpful Answer
Cyndi
from Poconos, PA asked:
June 25, 2016
Does this have a flame certificate sewn into the tent fabric?
1 Answer
This does not have the flame certificate sewn into the canopy.
Submitted by:
Brennan W. - eCanopy Product Specialist
on June 27, 2016
Most Helpful Answer
AH
from MN asked:
December 28, 2013
What is the time and effort for set up?
1 Answer
This unit can be set up with ease if you have more than 2 people. Assembly time depends upon how many people that you can get to assist you to set up.
Submitted by:
Emily
on December 30, 2013
Most Helpful Answer