from Milwaukee, WI asked:
August 1, 2020
Do you have any tips for removinf and replacing the hinges on my Patio-Mate enclosure?
Yes, we would suggest a dry lubricant or even WD40 to ensure they can be removed easily.
on August 3, 2020
from Marshfield, MA asked:
March 30, 2017
Where can I get parts for my screen house?
Please contact the manufacturer, Kay Home, for availability, as we only carry the full unit.
on March 30, 2017
from NH asked:
April 17, 2015
What is the average assembly time for a 8' x 12' screen house?
The manufacturer states the estimate assembly time is 45 minutes to an hour.
Emily - eCanopy Product Specialist
on April 21, 2015
from Western Massachusetts asked:
May 23, 2014
I just received my 3rd replacement roof for my Patio Mate 17.1 by 8.6 enclosure. Should these roofs be treated with anything like a rainguard or slicone based product to prolong their life and prevent rips and tears? Also, my husband will be replacing all the screening. Any hints/tips/suggestions for ease of installation in doing so? Do the panels need to be taken off to replace the screens?
I recommend contacting Patio-Mate directly as we do not offer the replacement tops or screen panels for these enclosures and would not be able to provide any guidance for replacing the screening material. I would like to note that the tops are pre-treated to prevent mold and mildew and should not require any additional treatment. Actually, adding additional treatment may void the warranty so I would not suggest doing this.
on January 3, 2018
from NH asked:
May 5, 2013
Is the Casita Screen House available with screened windows?
No. The Casita is a Screen House only.
on May 6, 2013
from Morton, PA asked:
April 23, 2013
Where can I get a replacement vinyl roof for a Patio-Mate Enclosure, Model #09322? Do you carry any?
We do not. You will need to contact Kay Home Products.
on April 24, 2013
from MD asked:
March 6, 2013
Do these need to be taken down for winter or can it be left up all year?
They may be left up all year, but the top will need to be removed in the winter.
on March 6, 2013