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Coolaroo Shades & Shade Fabric
Shade sails are sporty, sleek and amazingly versatile ways to cool almost any space. Coolaroo shade sails hail from Australia, where they were first designed to fight that country's often-brutal weather. Today's Coolaroo shade sails combine that classic Australian craftsmanship with modern materials and engineering. The result is a lightweight, attractive shade sail that's ready for the toughest conditions.
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Ask & Answer
Ask a Specialist
16 Questions &
16 Answers
Ann
from Grafton, MA asked:
June 6, 2017
Can your shade product work with a sun setter awning? Could it be used on the side of an overhead awning?
1 Answer
This item would not be compatible for that purpose.
Sarah
on June 7, 2017
Bob
from Austin, Tx asked:
May 28, 2017
Can I connect two sails together (12' x 12' and 12' x 12')?
1 Answer
You could hang them side by side, but you may have a slight gap in your coverage area.
Kathy
on May 30, 2017
Gregory
from CA asked:
April 10, 2017
I'm wondering about the fire retardant characteristics of the material. Are they fire retardant?
1 Answer
Per the manufacturer, Coolaroo, these are not fire retardant.
Darnarius
on April 11, 2017
Edison
from Houston, TX asked:
April 4, 2017
Does rain pass through this product?
1 Answer
Any rain will pass through this sail.
Darnarius
on April 4, 2017
Patrick
from NE asked:
February 21, 2017
Can we get a right angle shade sail (looking down at a right angle) of 20' x 20' x 28'? How big is too big?
1 Answer
We do not custom make these. We only offer the sizes shown on the website.
Darnarius
on February 21, 2017
Holly
from Kyle, TX asked:
February 6, 2017
Can I order a custom size Coolaroo sailcloth shade cover, say 20 'x 23', in the color orange?
1 Answer
We do not custom make these, they are only available in the sizes listed on the site.
Darnarius
on February 6, 2017
Max
from UT asked:
August 20, 2016
Is this machine washable?
1 Answer
We do not recommend machine washing these shade sails. At most, you could use a very gentle liquid soap and warm water to remove any staining. Please be aware that that harsher chemicals can fade your color.
Kelsey C. - eCanopy Product Specialist
on August 22, 2016
Richie
from Pinehurst, NC asked:
August 15, 2016
What kind of hardware do you need to install the shade sails?
1 Answer
The hardware kits are included if you choose the "add installaton kit" option
The Installation kit option includes package of 8mm 316 stainless steel pad eyes, turnbuckles and snap hooks.
Darnarius
on August 15, 2016
John
from Dawsonville, GA asked:
June 9, 2016
Need a 16 foot 5 inch triangle shade sail with a desert sand color. Do you have something like this?
1 Answer
Unfortunately, this size is not available and these cannot be custom-made. We apologize for any inconvenience.
Justin R. - eCanopy Product Specialist
on June 9, 2016
Douglas
from Wilmington, DE asked:
May 27, 2016
Does water pool on the Coolaroo Shade Sails?
1 Answer
Water will leak through the shade sails if it is allowed to pool.
Brennan W. - eCanopy Product Specialist
on May 31, 2016
Jan
from Charlotte, NC asked:
November 10, 2015
What are the dimensions on your 18' and 12' triangle Coolaroo shade sails?
1 Answer
These triangle shade sails are equilateral in design. They are 18' or 12' on all three sides.
Kevin E. - eCanopy Product Specialist
on November 10, 2015
Mike
from Colorado Springs, CO asked:
August 13, 2015
I have an area, post to post, that is 16 square feet. Do you have a shade sail that would fit this area. Also, I need the various installation parts.
1 Answer
Thank you for your inquiry. Please use the link below to view a sail shade that you might be interested in.
You will find all the product details listed on the link as well. The hardware is included.
16 Foot ShelterLogic Square Shade Sail
Emily - eCanopy Product Specialist
on August 13, 2015
Claire
from FL asked:
June 13, 2015
What kind of poles do I need to hang these Coolaroo shade sails? How many would I need on average? Where can I get them?
1 Answer
If you do not have solid anchor points to mount the sail to, you can utilize the Sun Shade Sail Pole. The number of poles needed will depend on the shape of your sail. Most have either 3 or 4 attachment points.
Collin C.
on June 15, 2015
Claire
from FL asked:
June 13, 2015
What is the material that these Coolaroo shade sails are made from?
1 Answer
This product is manufactured from a high density polyester webbing. It is treated to prevent breaking down in high UV conditions.
Collin C.
on June 15, 2015
Tracy
from Denham Springs, LA asked:
April 23, 2013
Can I get replacement loops that hold the shades in place?
1 Answer
We do not offer these loops, but they may be available from the manufacturer directly.
Magan B.
on April 23, 2013
Richard
from Key Largo, FL asked:
January 31, 2013
Can you cut a Coolaroo shade down to 63 inches?
1 Answer
No you cannot cut it down as that would leave it without the original seams on the edges and leave it subject to unraveling.
Dawn H.
on January 31, 2013
16 Questions &
16 Answers
Ann
from Grafton, MA asked:
June 6, 2017
Can your shade product work with a sun setter awning? Could it be used on the side of an overhead awning?
1 Answer
This item would not be compatible for that purpose.
Sarah
on June 7, 2017
Bob
from Austin, Tx asked:
May 28, 2017
Can I connect two sails together (12' x 12' and 12' x 12')?
1 Answer
You could hang them side by side, but you may have a slight gap in your coverage area.
Kathy
on May 30, 2017
Gregory
from CA asked:
April 10, 2017
I'm wondering about the fire retardant characteristics of the material. Are they fire retardant?
1 Answer
Per the manufacturer, Coolaroo, these are not fire retardant.
Darnarius
on April 11, 2017
Edison
from Houston, TX asked:
April 4, 2017
Does rain pass through this product?
1 Answer
Any rain will pass through this sail.
Darnarius
on April 4, 2017
Patrick
from NE asked:
February 21, 2017
Can we get a right angle shade sail (looking down at a right angle) of 20' x 20' x 28'? How big is too big?
1 Answer
We do not custom make these. We only offer the sizes shown on the website.
Darnarius
on February 21, 2017
Holly
from Kyle, TX asked:
February 6, 2017
Can I order a custom size Coolaroo sailcloth shade cover, say 20 'x 23', in the color orange?
1 Answer
We do not custom make these, they are only available in the sizes listed on the site.
Darnarius
on February 6, 2017
Max
from UT asked:
August 20, 2016
Is this machine washable?
1 Answer
We do not recommend machine washing these shade sails. At most, you could use a very gentle liquid soap and warm water to remove any staining. Please be aware that that harsher chemicals can fade your color.
Kelsey C. - eCanopy Product Specialist
on August 22, 2016
Richie
from Pinehurst, NC asked:
August 15, 2016
What kind of hardware do you need to install the shade sails?
1 Answer
The hardware kits are included if you choose the "add installaton kit" option
The Installation kit option includes package of 8mm 316 stainless steel pad eyes, turnbuckles and snap hooks.
Darnarius
on August 15, 2016
John
from Dawsonville, GA asked:
June 9, 2016
Need a 16 foot 5 inch triangle shade sail with a desert sand color. Do you have something like this?
1 Answer
Unfortunately, this size is not available and these cannot be custom-made. We apologize for any inconvenience.
Justin R. - eCanopy Product Specialist
on June 9, 2016
Douglas
from Wilmington, DE asked:
May 27, 2016
Does water pool on the Coolaroo Shade Sails?
1 Answer
Water will leak through the shade sails if it is allowed to pool.
Brennan W. - eCanopy Product Specialist
on May 31, 2016
Jan
from Charlotte, NC asked:
November 10, 2015
What are the dimensions on your 18' and 12' triangle Coolaroo shade sails?
1 Answer
These triangle shade sails are equilateral in design. They are 18' or 12' on all three sides.
Kevin E. - eCanopy Product Specialist
on November 10, 2015
Mike
from Colorado Springs, CO asked:
August 13, 2015
I have an area, post to post, that is 16 square feet. Do you have a shade sail that would fit this area. Also, I need the various installation parts.
1 Answer
Thank you for your inquiry. Please use the link below to view a sail shade that you might be interested in.
You will find all the product details listed on the link as well. The hardware is included.
16 Foot ShelterLogic Square Shade Sail
Emily - eCanopy Product Specialist
on August 13, 2015
Claire
from FL asked:
June 13, 2015
What kind of poles do I need to hang these Coolaroo shade sails? How many would I need on average? Where can I get them?
1 Answer
If you do not have solid anchor points to mount the sail to, you can utilize the Sun Shade Sail Pole. The number of poles needed will depend on the shape of your sail. Most have either 3 or 4 attachment points.
Collin C.
on June 15, 2015
Claire
from FL asked:
June 13, 2015
What is the material that these Coolaroo shade sails are made from?
1 Answer
This product is manufactured from a high density polyester webbing. It is treated to prevent breaking down in high UV conditions.
Collin C.
on June 15, 2015
Tracy
from Denham Springs, LA asked:
April 23, 2013
Can I get replacement loops that hold the shades in place?
1 Answer
We do not offer these loops, but they may be available from the manufacturer directly.
Magan B.
on April 23, 2013
Richard
from Key Largo, FL asked:
January 31, 2013
Can you cut a Coolaroo shade down to 63 inches?
1 Answer
No you cannot cut it down as that would leave it without the original seams on the edges and leave it subject to unraveling.
Dawn H.
on January 31, 2013
