50 Questions &
50 Answers
Will a 9-foot tall RV fit in this?
1 Answer
No, it will not.
Submitted by:
Sarah B.
on September 6, 2022
Most Helpful Answer
Dawn
from McAlpin, FL asked:
October 16, 2021
Can you add to this and make it higher?
1 Answer
We can not.
Submitted by:
Sarah B.
on October 18, 2021
Most Helpful Answer
What is the height?
1 Answer
This item has a peak height of 9 feet 6 inches and a side height of 6 feet 3 inches
Submitted by:
Melanie C.
on October 13, 2021
Most Helpful Answer
John R
from Eustis, FL asked:
October 4, 2021
How tall is this unit ? Are there sides that can be added later?
1 Answer
This item has a peak height of 9 feet 6 inches and a side height of 6 feet 3 inches and does have sides available.
Submitted by:
Sarah B.
on October 6, 2021
Most Helpful Answer
Herman P.
from 12186 asked:
August 10, 2021
Can I buy a replacement canopy for the top of my 6 poles 10 x 20 1 3/8" frame?
1 Answer
Submitted by:
Sarah B.
on August 11, 2021
Most Helpful Answer
Romulo P.
from West Greenwich, RI asked:
March 23, 2021
I was wondering if I could just purchase the frame for this?
1 Answer
We do have 10x20 replacement tops for both 2" and 1 3/8" frames, which can be seen here.
Submitted by:
Kelsey C. - eCanopy Product Specialist C.
on March 24, 2021
Most Helpful Answer
Robert M.
from Rocky Mount, NC asked:
March 17, 2021
Is this cover waterproof or water resistant?
1 Answer
This canopy is waterproof.
Submitted by:
Chaz A.
on March 18, 2021
Most Helpful Answer
Ken
from Running Springs, CA asked:
October 21, 2020
What's the packed size and weight of this canopy?
1 Answer
The shipping weight is 75 lbs and the dimensions are 74x43x18
Submitted by:
Chaz A.
on October 21, 2020
Most Helpful Answer
Derald G.
from 97404 asked:
October 14, 2020
What is the center height?
1 Answer
The center height is 9'6".
Submitted by:
Sarah B.
on October 14, 2020
Most Helpful Answer
Bill
from Miami, FL asked:
September 25, 2020
Is the tarp a heavy-duty rated canvas or what?
1 Answer
The top is a 6 OZ polyethelne. This is water resistant as well.
Submitted by:
Chaz A.
on September 25, 2020
Most Helpful Answer
Bill D.
from Miami, FL asked:
September 23, 2020
Does this canopy come in any other color than white?
1 Answer
This is only available in white.
Submitted by:
Sarah B.
on September 23, 2020
Most Helpful Answer
Mark
from Maine asked:
July 30, 2020
Is this shelter appropriate to attach to my dock (legs in water-opposite legs tied down to cinder blocks) to protect my pontoon boat for 3-season protection from tree sap and leaves?
1 Answer
This canopy is universal. It can work for that but it is also made a steel so the water could cause the frame to rust.
Submitted by:
Chaz A.
on July 31, 2020
Most Helpful Answer
Linda P.
from Florida asked:
July 14, 2020
How will the tarp handle sun? Is it UV proofed?
1 Answer
The top is UV treated inside and out, but the longevity can vary depending on your local weather conditions.
Submitted by:
Chaz A.
on July 14, 2020
Most Helpful Answer
Charley E.
from 12803 asked:
June 26, 2020
What is the center height?
1 Answer
The center height is nine feet six inches.
Submitted by:
Sarah B.
on June 26, 2020
Most Helpful Answer
Barbara
from Deming, WA asked:
June 12, 2020
What color is the canopy?
1 Answer
The canopy is white.
Submitted by:
Sarah B.
on June 12, 2020
Most Helpful Answer
Tom N.
from Kewadin, MI asked:
May 24, 2020
What's the load capacity for your canopy?
1 Answer
This unit is not snow-rated.
Submitted by:
Chaz A.
on May 26, 2020
Most Helpful Answer
Olga
from Hialeah, FL asked:
May 19, 2020
Are these legs available in 2' thickness?
1 Answer
The legs are not available in 2" thickness.
Submitted by:
Sarah B.
on May 20, 2020
Most Helpful Answer
Chris B.
from California asked:
May 12, 2020
Is this a good product to cover an SUV parked in a driveway?
1 Answer
This would be an excellent product for you.
Submitted by:
Sarah B.
on May 12, 2020
Most Helpful Answer
What are the dimensions of the box it ships in?
1 Answer
42x17x9.
Submitted by:
Sarah B.
on May 12, 2020
Most Helpful Answer
Rich
from Northern, CA asked:
May 7, 2020
How much wind resistance?
1 Answer
This canopy is not wind load rated.
Submitted by:
Sarah B.
on May 7, 2020
Most Helpful Answer
What is the wall height?
1 Answer
This item has a peak height of 9 feet 6 inches and a side height of 6 feet 3 inches.
Submitted by:
Sarah B.
on May 5, 2020
Most Helpful Answer
Jacqueline
from Pa. asked:
April 7, 2020
I would like it in red color or tan or green. Do you have one?
1 Answer
It is only available in white.
Submitted by:
Sarah B.
on April 8, 2020
Most Helpful Answer
Jim
from Spokane, WA asked:
January 31, 2020
How does it handle snow or does it?
1 Answer
This unit is not snow load rated,
Submitted by:
Sarah B.
on January 31, 2020
Most Helpful Answer
Jim K.
from Fresno, Ca asked:
January 2, 2020
Is there a warranty on fabric?
1 Answer
There is a 1-year manufacturer warranty.
Submitted by:
Sarah B.
on January 2, 2020
Most Helpful Answer
Jacob J.
from 95472 asked:
November 20, 2019
How do you recommend fixing the legs into the ground for year-round stability (California, no snow)?
1 Answer
This shelter includes temporary tent spike anchors for basic setups. You may purchase additional auger anchoring kits for more long-term setups in the Accessories tab on the item page. If you are anchoring this to a hard surface like concrete, you will need to purchase concrete bolts or other equipment from your local hardware store.
Submitted by:
Briana L.
on November 20, 2019
Most Helpful Answer
Carol R.
from 04684 asked:
November 7, 2019
Could the frame be cut down without damaging the integrity of the shelter?
1 Answer
Unfortunately, we do not have a unit that would work for your needs and we also do not recommend cutting the frame since it will damage the integrity of the shelter.
Submitted by:
Briana L.
on November 7, 2019
Most Helpful Answer
Nicci
from Montpelier, Indiana asked:
October 3, 2019
Can graphics be added?
1 Answer
Graphics can not be added to this model. We apologize for the inconvenience.
Submitted by:
Sarah B.
on October 3, 2019
Most Helpful Answer
Judy H.
from Nebraska asked:
September 21, 2019
How high is this at the edges?
1 Answer
The clearance height for this item is 6'3''.
Submitted by:
Mike T.
on September 23, 2019
Most Helpful Answer
Dennis
September 18, 2019
Do you have leg extensions or custom lengths available? I need the legs to be 9 to 10 feet high.
1 Answer
Unfortunately, we do not offer leg extenders for this canopy.
Submitted by:
Chaz A.
on September 18, 2019
Most Helpful Answer
What us the clearance at the peak in the middle?
1 Answer
9 ft. 6 in.
Submitted by:
Mike T.
on July 29, 2019
Most Helpful Answer
Charley E.
from 12803 asked:
July 15, 2019
What is the center height?
1 Answer
This item has a peak height of 9 feet 6 inches.
Submitted by:
Mike T.
on July 15, 2019
Most Helpful Answer
Mark
from macon, mo. asked:
June 17, 2019
Is it ok to drill holes in the joints of the frame and install screws to strengthen?
1 Answer
It is not recommended to drill holes in the frame.
Submitted by:
Briana L.
on June 17, 2019
Most Helpful Answer
Byron
from Dartmouth, Ma asked:
May 28, 2019
What is the weight? How many boxes?
1 Answer
This item is approximately 72 lbs and comes in one box.
Submitted by:
Chaz A.
on May 29, 2019
Most Helpful Answer
John K.
from CA asked:
March 29, 2019
What is the tallest vehicle that will fit under this shelter?
1 Answer
The lowest point of this shelter is around 6 feet tall a vehicle will have to be shorter than that to fit under this shelter.
Submitted by:
Tinisha H.
on April 1, 2019
Most Helpful Answer
Jeff H.
from MI asked:
November 24, 2018
What is the warranty on the cover?
1 Answer
The top and frame come with a one year manufacturer's warranty.
Submitted by:
Chaz A.
on November 26, 2018
Most Helpful Answer
Dave
from St Peters, MO asked:
March 27, 2018
Do you have a replacement top?
1 Answer
Yes, the replacement top can be purchased
here
Submitted by:
Tinisha H.
on March 28, 2018
Most Helpful Answer
James
from TX asked:
October 29, 2016
Does this meet any flame retardant standard?
1 Answer
Per the manufacturer, do not smoke or use open flame devices (including grills, fire pits, deep fryers, smokers, or lanterns) in or around the shelter. Do not store flammable liquids (gasoline, kerosene, propane, etc.) in or around your shelter. Do not expose the top or sides of the shelter to open fire or another flame source.
This product does not have a fire rating and there is no replacement top that does have a fire rating.
Submitted by:
Will M. - eCanopy Product Specialist
on October 31, 2016
Most Helpful Answer
Pat
from UT asked:
October 17, 2016
How tall is it at the peak and the sides?
1 Answer
This item has a peak height of 9 feet 6 inches and a side height of 6 feet 3 inches.
Submitted by:
Darnarius
on October 18, 2016
Most Helpful Answer
Dorothy
from Santa Cruz, CA. asked:
May 13, 2016
How do I anchor the legs to the ground?
1 Answer
This shelter includes temporary tent spike anchors for basic setups. You may purchase additional auger anchoring kits for more long-term setups in the Accessories tab on the item page. If you are anchoring this to a hard surface like concrete, you will need to purchase concrete bolts or other equipment from your local hardware store.
Submitted by:
Justin R. - eCanopy Product Specialist
on May 13, 2016
Most Helpful Answer
Bruce
from San Diego, CA asked:
January 7, 2016
How thick is the canopy material?
1 Answer
The ShelterLogic 10 x 20 Max AP 6 Leg Canopy Shelter - 25757 has a 5.5 oz triple layer top.
Submitted by:
Emily - eCanopy Product Specialist
on January 7, 2016
Most Helpful Answer
James
from LA asked:
July 22, 2015
What are the dimensions of this ShelterLogic 10 x 20 Max AP 6 Leg Canopy Shelter?
1 Answer
Thank you for your inquiry. This Shelter is 10' wide and 20' long. The peak is 9' 6" and the side rail is 6'3" high.
Submitted by:
Seth
on July 23, 2015
Most Helpful Answer
Paula
from Ft. Worth, TX asked:
May 23, 2015
What gauge of steel is this ShelterLogic 10x20 Max 6 leg canopy made with?
1 Answer
According to the manufacturer, The ShelterLogic 10 x 20 Max AP 6 Leg Canopy Shelter - 25757 has a 22 gauge steel frame.
Submitted by:
Emily - eCanopy Product Specialist
on May 26, 2015
Most Helpful Answer
Carolyn
from Boston, MA asked:
January 6, 2015
What is the distance between the legs of this tent?
1 Answer
The legs are approximately 10 feet apart.
Submitted by:
Dawn H. - eCanopy Product Specialist
on January 6, 2015
Most Helpful Answer
Robert
from TX asked:
April 7, 2014
Can you remove the canopy when not in use and leave the frame intact?
1 Answer
Yes, the top can be removed and the frame left up. Please note that the frame will still need to be anchored down even if the top is removed.
Submitted by:
Dawn H.
on April 7, 2014
Most Helpful Answer
Scott
from CA asked:
August 24, 2013
How difficult is it to adjust the height?
1 Answer
The legs of the canopy are not Adjustable for varied heights.
Submitted by:
Kathy N.
on August 26, 2013
Most Helpful Answer
Carl
from NY asked:
August 23, 2013
Can the support poles be hard fastened to wood?
1 Answer
As long as the wood that you are attaching the structure to can support the foot plates. We highly recommend attaching to the wood using lag screws to secure the structure from the different elements of weather.
Submitted by:
Kathy N.
on August 23, 2013
Most Helpful Answer
Mike
from VA asked:
August 12, 2013
Is this fabric waterproof and will it hold up under a snow fall?
1 Answer
This cover is waterproof, however, it is not snow rated. The manufacturer recommends keeping it swept free of snow or having the cover completely removed if great snowfall is expected.
Submitted by:
Tommy H.
on August 12, 2013
Most Helpful Answer
Robert
from Azusa, CA asked:
July 19, 2013
What the shipping weight?
1 Answer
Shipping weight of this canopy is 82 pounds. The canopy itself weighs 74 pounds.
Submitted by:
Collin C.
on July 19, 2013
Most Helpful Answer
Bob
from Virginia asked:
October 1, 2012
What is this canopy's clearance height?
1 Answer
The clearance height at the sides measures 6 feet, 3 inches.
Submitted by:
Dawn H.
on October 1, 2012
Most Helpful Answer
tom berry
from Virginia Beach, Va. asked:
June 22, 2012
Is there a Shelterlogic Enclosure Kit for the 25757 Shelter?
1 Answer