39 Questions &
40 Answers
Mike W.
from Hurricane, UT asked:
March 14, 2022
Will this stand up to strong winds?
1 Answer
It is sturdy but not wind-rated.
Submitted by:
Sarah B.
on March 16, 2022
Most Helpful Answer
Michael J.
from Butte, MT asked:
May 4, 2021
Can your products withstand some snow?
1 Answer
Not unless they are snow load rated, which this is not.
Submitted by:
Sarah B.
on May 4, 2021
Most Helpful Answer
Guy
from Vista, CA asked:
March 7, 2021
In full Southern California Sun (basically 330 days a year of full sun), how long could I expect the canopy cover to last?
1 Answer
This cover can last anywhere from 1-4 years.
Submitted by:
Chaz A.
on March 8, 2021
Most Helpful Answer
Randy H.
from 48746 asked:
December 4, 2020
Can I get this in a different color?
1 Answer
This unit is only offered in white.
Submitted by:
Chaz A.
on December 4, 2020
Most Helpful Answer
Roger B.
from California, MD asked:
July 2, 2020
If left set up in the hot summer sun about 6 months, in your best approximation, how many years do you think the canopy would last?
1 Answer
This item usually lasts about 2-5 years depending on your local weather conditions.
Submitted by:
Chaz A.
on July 2, 2020
Most Helpful Answer
Dale
from Colorado asked:
April 23, 2020
What is the difference between Enclosure Kit 23572 and Enclosure Kit 23529? Also, is white the only cover?
1 Answer
The difference is in the size of the steel frames, 2" or 1 3/8th", and it is only available in white.
Submitted by:
Sarah B.
on April 23, 2020
Most Helpful Answer
Smoky P
from Perkiomenville, Pennsylvania asked:
April 6, 2020
Are the legs adjustable, or are there extensions available to make a higher shelter?
1 Answer
There are no extensions and the legs are not adjustable. Some people have installed this on to a landscaping tie or RR tie to gain height.
Submitted by:
Owen O.
on April 6, 2020
Most Helpful Answer
Robin
from Allouez, Michigan asked:
November 8, 2019
I would like to use this as a temporary winter garage. We get a lot of snow here, and I would like to save driveway clearing effort by having this structure down the driveway. Do the zippers work easily and reliably?
1 Answer
This model carries no snow load rating; as such, any accumulation would need to be removed, so no damage to the top of the frame is done, the zippers on the canopy are quite reliable and easy to use.
Submitted by:
Briana L.
on November 8, 2019
Most Helpful Answer
John P.
from Westerville, OH asked:
October 21, 2019
Does the front of this have some type of door that rolls down?
1 Answer
This unit does come with one solid end door and a front door with a zipper.
Submitted by:
Chaz A.
on October 22, 2019
Most Helpful Answer
Dan L.
from NY asked:
August 8, 2019
Will this hold up over a winter?
1 Answer
As this item has no snow load or wind rating, I would not recommend it being left up over winter.
Submitted by:
Mike T.
on August 8, 2019
Most Helpful Answer
Russell
from Sandusky, Michigan asked:
May 17, 2019
Can I purchase an additional door so that I have two doors?
1 Answer
An additional door is not available for this unit. We apologize for the inconvenience.
Submitted by:
Sarah B.
on May 17, 2019
Most Helpful Answer
Paul
from Cincinnati, Ohio asked:
April 24, 2019
How thick are the canopy material and the metal on 22 gauge tubing?
1 Answer
Model 23572 is made from a 6.5 oz thick polyethylene. The 2" diameter frame is made of sturdy, beam-welded 22 gauge steel.
Submitted by:
Sarah B.
on April 24, 2019
Most Helpful Answer
Steve
from Wapello, IA asked:
April 24, 2019
Does this item come with covers to seal the corners?
1 Answer
This item includes the frame, the top, two side walls, one rear end wall, and one front end wall with a zippered door. Walls attach to the frame underneath the top.
Submitted by:
Cortney O.
on April 24, 2019
Most Helpful Answer
John
from Ashland WI 54806 asked:
March 25, 2019
Will this shelter hold up in the snow?
1 Answer
This model carries no snow load rating; as such, any accumulation would need to be removed, so no damage to the top of the frame is done.
Submitted by:
Bridgette M.
on March 25, 2019
Most Helpful Answer
Robin
from Allouez, Michigan asked:
March 22, 2019
Can this structure be easily disassembled? Can it be easily moved or disassembled? How much light comes through the top?
1 Answer
The frame is modular and relatively uncomplicated to erect or strike. Mobility would be dependent on how you chose to anchor the feet to the ground. While the top would be a translucent white designed to provide shade and UV protection, it would not be completely opaque.
Submitted by:
Cortney O.
on March 22, 2019
Most Helpful Answer
Stephanie E.
from Jeffersonville, NY asked:
March 15, 2019
Can the side panel be extended?
1 Answer
The side panel cannot be extended. Thank you for your inquiry.
Submitted by:
Sarah B.
on March 15, 2019
Most Helpful Answer
Donna
from Home asked:
October 17, 2018
What does the unit weigh?
1 Answer
The unit weighs 221 pounds.
Submitted by:
Sarah B.
on October 17, 2018
Most Helpful Answer
Vern
from Fernie, BC asked:
October 7, 2018
What is the diameter of the frame and leg tube?
1 Answer
The frame is 2" in diameter and the bases are approximately 3.5 inches in diameter.
Submitted by:
Tinisha H.
on October 8, 2018
Most Helpful Answer
Terri
from Gardnerville asked:
September 2, 2018
What are the dimensions of the foot bases?
1 Answer
The bases are approximately 3.5 inches in diameter.
Submitted by:
Chaz A.
on September 4, 2018
Most Helpful Answer
Eddie
from Burlington, NC asked:
August 16, 2018
Is there a floor for this unit?
1 Answer
There is not a floor available for this unit. Thank you for your inquiry.
Submitted by:
Sarah B.
on August 16, 2018
Most Helpful Answer
Tyler
from Minoa, NY asked:
January 18, 2018
Does this come in a portable case?
1 Answer
This item does not include any kind of case for storage.
Submitted by:
Sarah
on January 18, 2018
Most Helpful Answer
Sharon
from Havre de Grace, MD asked:
December 28, 2017
What about anchoring this down?
1 Answer
This item does include Temporary spike anchors to anchor in dirt, soil, etc. These can be anchored on concrete as well, but that depends on the method the customer chooses.
Submitted by:
Chaz
on December 28, 2017
Most Helpful Answer
Margaret
from Bridgewater, VA asked:
September 13, 2017
Can the sides be removed or rolled up?
1 Answer
The sides are removable.
Submitted by:
Chaz
on September 13, 2017
Most Helpful Answer
Richard
from Reno, NV asked:
July 5, 2017
Is there any fire-proofing applied to the fabric? If so, what fire safety standards does it meet?
1 Answer
This canopy has a fire certification, it's CPAI 84 Section 6 Compliant for FR Rating. Also, the certification should come sewn in for your convenience.
Submitted by:
Kendra
on July 6, 2017
Most Helpful Answer
Jim
from Grass Valley, CA asked:
March 18, 2017
What is the thickness of the covering?
1 Answer
Model 23572 is made from a 6.5 oz thick polyethylene.
Submitted by:
April L. - eCanopy Product Specialist
on March 24, 2017
Most Helpful Answer
Polly
from CA asked:
December 16, 2016
Is this shelter UV resistant?
1 Answer
The full valance cover is UV treated to prevent fading, aging, or fungus; it is totally tear-resistant. And it is made of 100% waterproof polyethylene.
Submitted by:
Chaz
on December 19, 2016
Most Helpful Answer
Wayne
from Stuarts Draft, VA asked:
October 1, 2016
What is the height of this unit?
1 Answer
The ShelterLogic 10 x 20 Super Max Commercial Grade 8 Leg Canopy Shelter with Enclosure Kit - 23572 has a side height of 6 feet 3 inches, the over all height is 9 feet 6 inches.
Submitted by:
Emily - eCanopy Product Specialist
on October 3, 2016
Most Helpful Answer
Karen
from Woodburn, OR asked:
June 27, 2016
How much does this product weigh and do the steel frames break down into small sections?
1 Answer
This weighs 161 pounds, and the frame does indeed break down.
Submitted by:
Brennan W. - eCanopy Product Specialist
on June 28, 2016
Most Helpful Answer
Brian
from Massachusetts asked:
June 22, 2016
How does this stand up to the snow and ice?
1 Answer
This model carries no snow load rating, as such, any accumulation would need to be removed so as to not cause damage to the top or the frame alike.
Submitted by:
Chris C. - eCanopy Product Specialist
on June 23, 2016
Most Helpful Answer
Bill
from Detroit, MI asked:
June 16, 2016
Can you put up one or two sidewalls or do you have to put up all sidewalls?
1 Answer
The sidewalls can be attached independently of each other.
Submitted by:
Seth
on June 17, 2016
Most Helpful Answer
David
from Rocky Point, NC asked:
November 9, 2014
What is the width of the door opening?
1 Answer
The finished door size is 8.5' W x 6.5' H.
Submitted by:
Emily - eCanopy Product Specialist
on November 10, 2014
Most Helpful Answer
Allan
from CT asked:
June 14, 2014
How do the pieces fit together? Are they just "friction fit" or are they bolted together?
2 Answers
The poles are attached using pins and rings. Please see the
Assembly Manual for the full assembly instructions.
Submitted by:
Dawn H. - eCanopy Product Specialist
on June 16, 2014
Most Helpful Answer
Pins and rings. You insert the pin through matching holes and the ring goes through a hole in the pin to keep it from sliding out. There are 12 pins -- a long one for each leg, and 4 short ones that secure the inner legs to the roof. The corner legs attach to the roof with bungees. TBH the rings are kind of a pain. It is kind of like putting a key on a key ring, but there is very little space for finger maneuvers. I actually used some heavy duty zip ties.
Submitted by:
Zac
on June 24, 2014
from MA
Most Helpful Answer
Ron
from CO asked:
December 6, 2013
How high is this?
1 Answer
The opening height is 6'3", the overall height is 9' 6".
Submitted by:
Emily
on December 6, 2013
Most Helpful Answer
Ted
from Fairland, IN asked:
November 6, 2013
How wide is the zippered door opening?
1 Answer
The door opening is 9' x 6'3.
Submitted by:
Emily
on November 7, 2013
Most Helpful Answer
Ken
from Sudbury, OH asked:
March 12, 2013
What are the legs and frame made of?
1 Answer
The 2" diameter frame is made of sturdy, beam-welded 22 gauge steel.
Submitted by:
Magan B.
on March 12, 2013
Most Helpful Answer
Steve
from Denton, Texas asked:
November 29, 2012
What is the shipping weight of this item?
1 Answer
The manufacturer states the shipping weight is 161 pounds.
Submitted by:
Dawn H.
on November 29, 2012
Most Helpful Answer
Jim C
from Pittsburgh asked:
November 11, 2012
Are there "doors" at one or both ends that allow closure of all four sides?
1 Answer
There is one (1) double zippered panel on this item. There are two (2) 7' W x 20' L side walls and one (1) fitted panel for the opposite end.
Submitted by:
Magan B.
on November 12, 2012
Most Helpful Answer
Greg L
from Maine asked:
September 3, 2012
How will this hold up during the winter?
1 Answer
While these are very durable shelters, they are only temporary shelters and not rated for snow or to hold a significant snow load. If you leave this shelter up during a snowstorm, it may become damaged.
Submitted by:
Tommy H.
on September 4, 2012
Most Helpful Answer
Larry Skeen
from Dothan, Al asked:
July 17, 2012
Is the top frame a scissor joint or one that requires assembly?
1 Answer
It requires assembly. The type of canopy you are looking for is called a pop up canopy. Our pop up canopies can be viewed
here.
Submitted by:
Dawn H.
on July 17, 2012
Most Helpful Answer